Tyson Motor

I drove 2.5 hours each way out of state to this dealership after discussing a used SUV over the phone for 2 days with the salesman. He gave me a rough estimate for my trade-in and a price for the dealership after discussing a used SUV over the phone for 2 days with the salesman. He gave me a rough estimate for my trade-in and a price for the vehicle that I wanted to purchase. We had agreed on a purchase price and I came with a check in hand. When I got to the dealership everything changed. The salesman went back and forth and kept leaving the room to discuss the price with the sales manager, that I was not allowed to even meet or speak with. It was ridiculous. After 3 hours of this I had enough and decided to leave. A half hour later when I was on my way back home the salesman called and said will you please come back we WILL give you the price you were quoted before. At this point I was so frustrated I told him to forget it and ended up buying the same SUV somewhere else where I didn’t have to deal with games that Tyson Motors likes to play. I would never return to this dealership and would encourage anyone to continue looking elsewhere. They know nothing about customer service or even general respect for people!!!! More

Not impressed with the condition of the car sold. The price was fair (blue book value exactly),although the sales manager absolutely would not negotiate the price at all (even though there was damage to price was fair (blue book value exactly),although the sales manager absolutely would not negotiate the price at all (even though there was damage to the car). The car was used understandably, but they did not try to fix the damage on the car. Dents and rust on a car less than 5 years old. The inside of the car was clean but not detailed. Salesman was nice but not knowledgeable on the vehicle we were looking to purchase. The trade in value they offered was insulting ($3500 below blue book value). When financing, they tried to upsell Gap coverage that would never benefit us on the small amount we were financing. More

They followed through in a timely manner and did everything that we agreed to and I felt very satisfied with the transaction. When I arrived to pick up the vehicle Bill Smith stayed with me all t everything that we agreed to and I felt very satisfied with the transaction. When I arrived to pick up the vehicle Bill Smith stayed with me all the way through and made sure that everything was done satisfactorly. He was very helpful, professional and very respectful. He went through the trade in and made sure all my items were transferred over. He explained each item and how they function. Josh Galiher worked with me and the owner to get the vehicle that I wanted from another dealership. He stayed on the transfer until it arrived at the show room and made sure the additems that we agreed upon were installed and ready for delivery. He was off the next day but had Bill Smith help me with delivery of the vehicle as descriped above More

Customer Service was awesome...They worked hard at trying to get you into the vehicle of your choice for the amount that you could afford and were comfortable with. The selection was really far past expecta to get you into the vehicle of your choice for the amount that you could afford and were comfortable with. The selection was really far past expectations. More

I was looking for a new 2012 jeep liberty 4x4 in red or green with options suitable to my needs. I visted three dealers and spoke with four additional dealers over the phone. Dealing with people in sales.S green with options suitable to my needs. I visted three dealers and spoke with four additional dealers over the phone. Dealing with people in sales.Some spoke to me in a condescending tone. other where miss informed. I was told by one that I had to buy only what was on his lot. He would not even look for anything else. Some said the options I wanted are not to be found on a jeep already built. I asked if thay would increase the search area and I would pay for shiping Still the same responce. Then one of them said why dont I have one built, she said it would only take 6 to 8 weeks to build. She had a fare price. The wife was at work talking with fellow workers about the jeep , one said did you try Tyson of Shorewood yet. that night I called Tyson and spoke with JP he said to come in and he could match or beat there price. When we arrived we were greeted by JP with a heart felt welcome. WE spoke of the jeep and the build time he told me that the plant would close for chirstmas and would not be 6 to 8 weeks but possible much longer. I could'nt wait that long... we begin to speak of the options I wanted. within ten min he found what I was looking for at another dealers lot!! With the price tag that was right on my mark. Not even 19 hours later It was there for me to pick up. JP seamed to be great family man with good values. I hope he stays in sales. I would buy all my future chyslers from him. Tyson is my kind of place no hassles, gimmicks or scams . Just good service. More

I am a very proud owner of a 2012 Dodge Avenger and I have Tyson Motors & two great employees, JP & Felix, to thank for that. JP was great to work with; he made me feel so welcomed & I felt like he was s have Tyson Motors & two great employees, JP & Felix, to thank for that. JP was great to work with; he made me feel so welcomed & I felt like he was sincerely going to do everything he could to get me this car. Throughout the whole process he kept me updated every step of the way and not just sitting there clueless. Felix was also great to work with. He was easy to talk to and was a very determined man. Overall, I would have to say if I were to get a new car again I know exactly where to go & who to talk to. More

My wife simply requested information on a toxic orange charger 2011. Aaron replied in a timely manner with all the information and a great price within minutes. He then personally checked on the car for charger 2011. Aaron replied in a timely manner with all the information and a great price within minutes. He then personally checked on the car for me as I brought my 3 kids with to buy it. I was in and out of the dealer quickly with no hassles at all. I can and picked up the car the next day and it was cleaned up and ready to go. very nice work by the dealer and Aaron. We also love the car and will recommend both the dealer and the car to friends. I normally remove the dealerstickers immediately on my cars. I am leaving this one. Sincerely, Dick S. Olsen VP Sales Addison Abrasives, Inc. More

Went in with out the intention of buying a car and walked out with a car. Came in and spoke with JP. He was extremely helpful and friendly. Explained what I was looking for and what I wanted to spend. I w out with a car. Came in and spoke with JP. He was extremely helpful and friendly. Explained what I was looking for and what I wanted to spend. I walked out with exactly what I wanted. JP talked with me like a person and didn't monkey me around on money or sell me a vehicle that I didn't want. I got a 2012 200LX, and could not be happier. I WILL COME BACK TO SEE JP WITH OUT A DOUBT. JP is amazing and honest. Couldn't ask for anything better. More

DON"T service your car here! Had work done under warranty! When i picked it up THE NOISE WAS BETTER,BUT NOT GONE! Tyson told me it was the new parts they need to break in.Well 5000 miles and 5 month warranty! When i picked it up THE NOISE WAS BETTER,BUT NOT GONE! Tyson told me it was the new parts they need to break in.Well 5000 miles and 5 months the noise got worse! They misdiagnosed it the first time!!! They fixed the wrong thing!!!!!!!!!! Took it back an they told me "it's out of warranty can't help you". I ASKED THEM ABOUT THE 12 MONTH 12000 MILE warranty on the work that they did ? THE ANSWER I GOT WAS IT NOT THE SAME PROBLEM.STEER CLEAR OF TYSON!!!!! More