
Tyson Motor
Shorewood, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Made my first time buying experience amazing! I recently purchased a 2014 Jeep Patriot Latitude from the Tyson dealership in Shorewood, and directly worked with Micah Neely. He, along with everyon I recently purchased a 2014 Jeep Patriot Latitude from the Tyson dealership in Shorewood, and directly worked with Micah Neely. He, along with everyone at the dealership, made my first time buying experience very easy and exciting. My father and I had a good idea of the make and model we were looking for, and not only did Micah find a match, but he was able to match a price that was very competitive! I am very happy and lucky I had this car buying experience and would recommend this dealership and salesperson to anyone in the market! More
Best Dealer Ihave bought many cars from this dealership. The reason is because my sales guy Josh Gallaher is about the best salesman on the planet. He makes you Ihave bought many cars from this dealership. The reason is because my sales guy Josh Gallaher is about the best salesman on the planet. He makes you feel comfortable with every aspect of the car buying experience. His knowledge of all thier inventory helps to make an educated decision so that you feel confident that you get what you're looking for. The financial department is excellent. Brian treats you like a person and explains everything. I've also had excellent experiences with the service department. Thanks Tyson Motors. Keep doing what you're doing and I'll continue to recommend your dealership. - Wayne More
A good experience--this time! Franko was the service writer and was great! He was friendly, respectful and a good listener. My wife's Jeep was not starting properly, though the bat Franko was the service writer and was great! He was friendly, respectful and a good listener. My wife's Jeep was not starting properly, though the battery and starter tested fine. Anyway, it appears the Jeep is now fixed. Overall, it is difficult to a get an appointment in a timely manner at Tyson. Kidos to Franko (sorry, I don't know his last name). He represents Tyson in a positive manner. However, I would like to remind Kori Hanson (secretary) to smile a little and look at the customer. I will give her the benefit of the doubt and say maybe she wasn't feeling well. But, she certainly wasn't friendly toward my wife and I. Unfortunately, she sends a negative attitude toward the customer. She never looked at me even one time, I don't think. We had to wait while she stapled some papers together. It would have been fine if she say " good afternoon, I'll be right with you". A smile goes along way. Now, just a comment about getting an appointment. I called at least 3 times and was put on hold. Yes, my cell phone reported over 9 minutes on hold, then I was disconnected. If it happens one time, you say, it was a bad day and let it go. However, it seems every time I call for an appointment, I make sure I have a current newspaper to read while I wait. I finally saw on their webpage you can make an appointment online. I would make it easier for the customer to locate this option. In conclusion, although I had a good experience THIS TIME, Tyson has some work to do in developing a superior service department. More
1st time buyer!!! Awesome dealership, Larry was an awesome salesman. Didn't pressure into getting anything,let us make the decision on our own. I Would definately recom Awesome dealership, Larry was an awesome salesman. Didn't pressure into getting anything,let us make the decision on our own. I Would definately recommend Larry if you want a friendly, not pushy salesman. So excited to enjoy my 2015 jeep Cherokee thanks to Larry. Also Aaron helped me get my payments at the number I wanted which was great. More
Jeep 2014 Best dealership I have ever purchased from. Everyone was helpful from the salesman to the manager to the finance manager. Would buy more cars there. Best dealership I have ever purchased from. Everyone was helpful from the salesman to the manager to the finance manager. Would buy more cars there. More
Very friendly, easy to work with. No hassles. Recently lost my husband to illness and have never had to deal with any large purchases on my own. I was made to feel very comfortable and did not fe Recently lost my husband to illness and have never had to deal with any large purchases on my own. I was made to feel very comfortable and did not feel pressure. Highly recommend to anyone purchasing a new or used vehicle. Tim Slattery was very informative and helpful. I also love my new car!, More
Service After the Sale I've had the car as of this writing (9/21) for 6 weeks. So far, so good, but you shouldn't expect anything less with a new car. Unfortunately, five ho I've had the car as of this writing (9/21) for 6 weeks. So far, so good, but you shouldn't expect anything less with a new car. Unfortunately, five hours after I took possession, one of the idiot lights for the passenger side air bag illuminated causing me to have to take the car in the Monday morning after. They had the car for two days waiting for a part that they told me was a defect from the manufacturer. It was not a pleasant start. But my biggest issue was I have not received one call from my Sales guy asking how things were going with the new vehicle. On top of that, I made a simple request for him to order me touch up paint for the little dings and scratches that occur. Two weeks after I took possession, I had not heard from my Sales guy, so I called him. He said he would check, and call me right back. I have not heard from him since, and I had to go in to the dealer to order the paint. It was one of the Sales Managers that ordered and got the paint for me next day. But the Sales guy dropped off the face of my earth. Very disappointed. Do you think I'd send someone to this guy again? More
Great Experience at Tyson I recently purchased a 2014 Jeep Cherokee at Tyson Motors. Of all the dealerships I emailed and visited in-person, Tyson was the most attentive, resp I recently purchased a 2014 Jeep Cherokee at Tyson Motors. Of all the dealerships I emailed and visited in-person, Tyson was the most attentive, respectful, friendly, honest, and also offered me the best price for my trade-in and new vehicle. I definitely recommend Tyson for any future purchase! More
Ram Purchase We had visited several dealers and left feeling uninspired but still LOVED the Dodge. The guys at Tyson were amazing! Tim Slattery knew the Rams ins We had visited several dealers and left feeling uninspired but still LOVED the Dodge. The guys at Tyson were amazing! Tim Slattery knew the Rams inside and out. He stayed late, moved trucks all over the lot in the cold and rain to make sure we saw the trucks we wanted to see! Aaron Land & Tim King were engaging and made sure we felt we had the best deal possible. Deal closed, and we were beyond happy...did the service end there, NO...Tim Slattery happily, enthusiastically, spent over an hour showing us all the amazing things the RAM can do. I left the dealer with personal cell numbers and the assurance if I have a question/problem, I will have a friend to help me navigate and solve any situation that may arise. Tim even showed us how to Facetime in the event we missed something during his very thorough tutorial. I really appreciated the fact that if Tim didn't know the answer to one of our questions he didn't lie, he said, "I will have to check on that." I respect the staff at Tyson and would highly recommend the dealership to friends and family! More
Grat service Mr. Rex Smiley gave us great service, was not pushing gave us our space to speck and explain a lot about the car. We were happy with him and would re Mr. Rex Smiley gave us great service, was not pushing gave us our space to speck and explain a lot about the car. We were happy with him and would recover him to others who are interested in buying Chrysler cars. More