Tyson Motor

Very frustrated I waited 2-1/2 hrs for my 2500HD ram to be serviced through the express lane. I expressed to service tech the vehicle is a fleet truck and has been s I waited 2-1/2 hrs for my 2500HD ram to be serviced through the express lane. I expressed to service tech the vehicle is a fleet truck and has been serviced by Tyson 3 times before this visit and I leave my fleet card with him to authorize the service while it is being performed with Element. He refused doing so and caused me the extra 1/2 hr delay after service was completed. I was very frustrated watching the waiting room empty out even vehicles brought in after mine within an hour. I also had the check engine light on vehicle but they refused to look at it since I was in the express lane. The great thing is they said it would take 2-3 weeks to schedule vehicle in to look at the issue. REALLY! I wanted to talk to a service manager about being frustrated and the waste of my time and cashier told me to go to the service area to request that. Then some service guy asked me why I want to talk to a service manager multiple times asking what it is about which further pushed me out the door to never return. I arrived @ 9:30 am & left @ 12.12 pm. I called Naperville Dodge upon leaving and they expressed they hear the complaints about Tyson. They got my vehicle scheduled within the week and check engine light issue fixed with great service and no delays since its a warranty issue. More

excellent experience Tyson Motors delivers the kind of car-buying approach I prefer--friendly, extremely knowledgeable and competent, and, most of all, not pressured! From Tyson Motors delivers the kind of car-buying approach I prefer--friendly, extremely knowledgeable and competent, and, most of all, not pressured! From my first contact through numerous emails with Isaac Stiegler to my visit in the showroom, I was impressed with Mr. Stiegler's interest in finding the car I wanted; his patience in answering all my questions, his knowledge of product and his energy in closing the deal made this sale the best car purchase of my life! The same wonderful experience occurred in dealing with Lindsay Lewis; her presentation was thorough and well organized, her listening skills were flawless and she honored my decisions. Employees should reflect the philosophy of their leadership, so Tyson Motors is phenomenal! I will continue to buy vehicles from this great company. More

Tyson motors review Jason in sales was very helpful in finding the vehicle I wanted and beat the price of other dealers. The process of purchasing was very smooth. Jason in sales was very helpful in finding the vehicle I wanted and beat the price of other dealers. The process of purchasing was very smooth. More

Best service ever I have purchased a number of cars in my 71 years but have never had the kind of service that Jason provided. Everything he promised me came true!! I have purchased a number of cars in my 71 years but have never had the kind of service that Jason provided. Everything he promised me came true!! More

Larry was great! Very easy to deal with. We told them what we were looking for, where our numbers had to be, and they made it happen with no back and forth game playi Very easy to deal with. We told them what we were looking for, where our numbers had to be, and they made it happen with no back and forth game playing. Very refreshing. More

Outstanding experience with Tyson Motor Corp of Shorewood We arrived at Tyson Motor Corp looking for a 2017 Jeep Grand Cherokee Trailhawk. They did not have any in stock, however, they put me into a 2018 same We arrived at Tyson Motor Corp looking for a 2017 Jeep Grand Cherokee Trailhawk. They did not have any in stock, however, they put me into a 2018 same exact model and then worked with me on the price. I had an excess of negative equity that probably would have made purchasing a car not an option at most dealerships, however, the team at Tyson Motor Corp got the job done! Ben, Aaron, Jim, and JP were a pleasure to deal with and came through for us at the 11th hour! I will return to Tyson and I already have two people stating they will look there for their next car and ask for Ben. Thank you for working with us, I love my Trailhawk!!! More

They go out of their way for you! After shopping online for several weeks, sending emails to multiple dealers & not getting the answers or exact vehicle information I wanted, visiting After shopping online for several weeks, sending emails to multiple dealers & not getting the answers or exact vehicle information I wanted, visiting another dealership for my test drive to be treated like an idiot, I can honestly say that J.R. went above & beyond to help me find/get into the vehicle I was looking for. He made it easy on me & did all the "leg work" and spoke with his manager to get me the best deal possible before I even got to the dealership. I have purchased and leased many vehicles in my lifetime and no one ever worked this hard to build a customer relationship as J.R. did. And Steve Klimara in the Finance Office was great as well. He's super friendly & had all of the paperwork ready to go before I got in his office--no game playing or fudging with the numbers--just a straight up guy that wanted to save me some time. Thank you J.R. and Steve for making this a great experience!!! Don't hesitate to check out Tyson Motors & ask for J.R. & Steve--you'll be happy you did! Trust me. More

Unorganized I arrived at Tyson around 7:30am for an oil change and tire rotation. Two hours later I am still sitting in the waiting area wondering what is taking I arrived at Tyson around 7:30am for an oil change and tire rotation. Two hours later I am still sitting in the waiting area wondering what is taking so long. Just before 10am I approach the mechanic in charge to ask him how much longer it will be. He replied back to me, thinking I was a different customer, though I gave him my name several times. He then told me my paperwork was missing and they couldn't find my car. After they located my car I was then told they were working on it. By now it's 10am, so I asked why it took so long. I was told there were 15 cars ahead of me. This is highly unlikely. Fifteen cars showed up in one hour? I doubt that very much. I will not go back to Tyson.  More

Great Customer Experience! Thank you JR, Steve and the rest of the team at Tyson. By fare one of the best dealer experiences. Staff are friendly throughout the dealership. JR a Thank you JR, Steve and the rest of the team at Tyson. By fare one of the best dealer experiences. Staff are friendly throughout the dealership. JR and Steve went above and beyond! Thank you again! Jeff More

Quick and easy I have purchased many vehicles and have never had such ease as this place offered. My sales guy, Jason, made me feel like we had been friends for many I have purchased many vehicles and have never had such ease as this place offered. My sales guy, Jason, made me feel like we had been friends for many years. He really worked hard to make sure that I got everything I wanted including getting me in soon to get my lift on my new Jeep. I would highly recommend this place and Jason! And not forgetting the finance manager, Steve, that was a pleasure as well! More