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Tyson Motor
Shorewood, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Every interaction with this service department has been so unprofessional. They promise to call and don’t. They don’t know what they are doing. We had parts ordered and we scheduled service once parts were so unprofessional. They promise to call and don’t. They don’t know what they are doing. We had parts ordered and we scheduled service once parts were in and they had the car for three days and when you call they said they were diagnosing the problem and I said no that was done last time you had our car for three days. Now you are installing the new parts. They give you false information constantly and management is not any better. Stay away from this place and take your hard earned money elsewhere. My most recent visit they took all day to replace passenger mirror and they knew I was waiting and had an appointment for two weeks prior. When it was finally finished after 3pm they told me it was finished and I picked up my keys and went outside to get vehicle and the parked it the farthest place in lot in back of dealership by rear fence when they knew I was there picking it up. Phone calls are very unprofessional. Horrible , horrible service. Please stay away!!!. More
I’ll begin by saying that I have a phobia of sorts with the car buying process but this time, I couldn’t be happier. JR put me in the perfect vehicle for me and made the buying process a breeze. He was up the car buying process but this time, I couldn’t be happier. JR put me in the perfect vehicle for me and made the buying process a breeze. He was up front and honest with me about everything from pricing, vehicle condition, etc. He was able to answer all of my questions and did so without ever making me feel uncomfortable for asking. He genuinely wanted me to be happy beyond doubt with my purchases and for me that is priceless. I absolutely recommend this dealership and I absolutely recommend JR. I’m leaving beyond happy and I’m confident you will too!! More
My daughter bought a jeep wrangler in October from Matt. We had a great experience so I went back to Matt and just purchased a Grand Cherokee. Matt is so easy to work with, no pressure at all and very know We had a great experience so I went back to Matt and just purchased a Grand Cherokee. Matt is so easy to work with, no pressure at all and very knowledgeable of the product. Very patient and understanding which is much appreciated. The manager, the finance guy, and everyone else there are friendly and welcoming. We will recommend Tyson to everyone. My husband will be their next customer! Thanks again Matt! More
Tyson is very helpful, informative, non pressure and very accommodating. They listen and take the time to find exactly what you want. Great Jeep dealer! very accommodating. They listen and take the time to find exactly what you want. Great Jeep dealer! More
I am on my second car from Tyson Motors and my fifth Dodge and/or Ram. Tyson motors has always been courteous and helpful. The manager and sales staff make me feel at home and always answer any questi Dodge and/or Ram. Tyson motors has always been courteous and helpful. The manager and sales staff make me feel at home and always answer any questions that I have. My last purchase was pleasant, with no pressure. Couldn't be happier about it. Additionally, whenever I have had to use the service department on my previous vehicles, they were fair and honest and did great work. Never had to go back for rework. Even the parts personnel have been great. I like to do my own installs of some of the Mopar accessories, and they have answered any questions I had so that I could feel confident in my ability to install them. Great Place! More
This is my 4th lease with Tim at Tyson Motor. I have become a loyal customer due to Tim's consistent and genuine help. He is personable, relatable, reliable, and practical including considering e I have become a loyal customer due to Tim's consistent and genuine help. He is personable, relatable, reliable, and practical including considering everyday life activities while helping me navigate on which vehicle will suit my family's lifestyle best. For over 9 years I have returned to Tyson due to their honesty and the accommodations made by the management department. I have never felt "sold", instead, I have felt catered to and helped. Since my first lease, Tyson has truly worked to make sure I am happy with my vehicle at a price I can afford without any haggling. This team makes it enjoyable to buy/lease vehicles! More
Happy with J. R. as a salesman. This is our second vehicle bought from him this year. The service department has been accommodating also! Thanks R. as a salesman. This is our second vehicle bought from him this year. The service department has been accommodating also! Thanks More
I bought my last Jeep Grand Cherokee L from them. They went above and beyond to find me that car! Because of the way I was treated then, I went back and bought yet another Jeep Grand Cherokee from They went above and beyond to find me that car! Because of the way I was treated then, I went back and bought yet another Jeep Grand Cherokee from them! Again, both my husband and I were treated with respect and I felt all parties involved had our interests and wants in mind. Very pleasant experience! More
My sales consultant, J. R. Neilis, was great to work with! He went above and beyond to make the car purchase process go smoothly! I had a great experience and would highly R. Neilis, was great to work with! He went above and beyond to make the car purchase process go smoothly! I had a great experience and would highly recommend this dealership!! More
Best experience I have had ever, simple honesty and went above to find a vehicle to fit my needs rather then try and sell me something I didn't need. Go see Matt, he will get you what you need. above to find a vehicle to fit my needs rather then try and sell me something I didn't need. Go see Matt, he will get you what you need. More