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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,811 Reviews

2,811 Reviews of Tynan's Volkswagen - Service Center

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March 26, 2025

Servicing Team was great. I was in and out in no time. Thank you all! More

by Fve.str@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad our service team provided you with a quick and efficient experience. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

March 26, 2025

Great service, friendly people. Fast service Easy access and convenient location. Very professional and nice More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Tynan's Volkswagen responded

Thank you for your fantastic review! We’re so pleased you enjoyed our service, team, and convenient location. Providing fast, professional, and friendly service is always our goal, and we appreciate you taking the time to share your experience. We look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

March 26, 2025

They were very nice and prompt. I will take my car back here for service More

by EADES.CINCERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Tynan's Volkswagen responded

Thank you for your wonderful review! We truly appreciate your kind words and are delighted you had a great experience with our team. We look forward to serving you again in the future! Jacqueline Goldsboro- Customer Care Coordinator

March 25, 2025

All the people there are very nice and the work are very professional and all More

by MANSSOURA1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Tynan's Volkswagen responded

Thank you for your wonderful review! We're thrilled that you found our team to be kind and professional. We look forward to assisting you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

March 24, 2025

Service here has really worsened. Been going here for 10 years. I went in for an annual oil change at 65k. I’d had my 60k checkup elsewhere. At 65k this shop said I needed all the More

by Ready for my Closeup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Tynan's Volkswagen responded

We appreciate your feedback and are sorry to hear about your recent experience. We understand that vehicle maintenance decisions are important, and we strive to provide transparent recommendations based on manufacturer guidelines and your vehicle’s needs. We know you have options for servicing your vehicle, and we regret that we did not meet your expectations. If there’s anything we can do to clarify the recommendations or address your concerns, we’d be happy to discuss them further. Please feel free to reach out to us directly. Thank you for your past business. We truly value our long-term customers and appreciate the opportunity to serve you. Best regards, Jacqueline Goldsboro Customer Care Coordinator

March 23, 2025

Actual work on the car was good enough but not transparent about pricing at all More

by WDORSEY231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback. We’re glad you were satisfied with the work on your car, but we regret that the pricing wasn’t as clear as it should have been. Transparency is important to us, and we appreciate your input as we work to improve. Please don’t hesitate to reach out if you’d like to discuss this further. Jacqueline Goldsboro -Customer Care Coordinator

March 23, 2025

They try hard but are let down by the manufacturers. Who don't make the parts anymore. More

by JOHNNYATLONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback. We understand how frustrating it can be when manufacturer parts are no longer available. Our team does its best to find solutions, and we appreciate your patience. If there’s anything else we can do to assist you, please let us know. Jacqueline Goldsboro - Customer Care Coordinator

March 22, 2025

Was always advised what was occurring with fixing issues with vehicle and, if necessary other services that might need attention. More

by DONPEITERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We’re pleased you appreciated the clear communication throughout the service process. Keeping you informed is important to us, and we’re glad to have been able to assist with your vehicle’s needs. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

March 22, 2025

Quick, honest…I had trouble with the online appointment system but was fully taken care of. Thank you! More

by SOPHIACOCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We're sorry for the trouble with the online appointment system but glad we could take care of you. We appreciate your business! Jcaqueline Goldsboro - Customer Care Coordinator

March 22, 2025

Rachide was AWESOME, went above and beyond to make me happy. Great experience, interrupted his lunch but he helped me out anyway More

by ANDREWBERRYUMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled that Rachide went above and beyond to assist you—even during his lunch. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

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