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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,746 Reviews
Call Service Center (303) 209-1680

2,746 Reviews of Tynan's Volkswagen - Service Center

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January 23, 2025

Calysta was fantastic, she was easily the best part about the experience. Very knowledgeable and thorough. The waiting area needs attention to be polite. It would be nice to have coffee or water. More

by J_ODEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calysta 5 stars
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Jan 24, 2025 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We're thrilled that Calysta provided excellent service and made a positive impression during your visit. We will certainly pass along your kind words to her! We also appreciate your feedback about our waiting area. Providing a comfortable and welcoming environment is important to us, and we apologize for falling short in this regard. We will review your suggestions and explore ways to improve, including offering coffee and water for our guests. Jacqueline Goldsboro - Customer Care Coordinator

January 23, 2025

Communication regarding service updates is great at this dealership. It was a little unclear what the process was when I arrived to pickup my car. However, Cauther was great to work with. More

by THERESAMORIN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We’re so glad you appreciated our communication during the service process and that Cauther provided great support. We apologize for any confusion regarding the pickup process. Your comments are valuable and will help us improve clarity and streamline the experience for our customers. We hope to see you again and provide a smoother experience next time. Please don’t hesitate to reach out if we can assist you with anything else. Jacqueline Goldsboro - Customer Care Coordinator

January 23, 2025

Rashid was wonderful! His communication was exceptional! He took the time to explain everything and advised of the time line! More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Tynan's Volkswagen responded

Thank you for the wonderful feedback! We're thrilled that Rashid provided exceptional communication and took the time to ensure everything was clear. We’ll be sure to share your kind words with him! Jacqueline Goldsboro - Customer Care Coordinator

January 23, 2025

Tynan’s Volkswagen is a great dealer. I bring my car there for service punctually and regularly never had an issue. The only minor complaint I would have is it like most all dealers their More

by steveCelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback and for trusting us with your vehicle's care! We're glad you've consistently had a positive experience with our service team. We understand that pricing can be a concern, and we strive to provide top-quality service and value for our customers. If there's ever anything we can do to better meet your needs, please let us know. We appreciate your loyalty! Jacqueline Goldsboro - Customer Care Coordinator

January 21, 2025

Caurther is a fantastic advisor. He explained the process and delivered exceptional customer service throughout. More

by ginshaw81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste, Heath, Ryan
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Jan 22, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled that Cauther provided exceptional customer service and kept you well-informed. We'll be sure to share your feedback with him! Jacqueline Goldsboro - Customer Care Coordinator

January 18, 2025

They are all super nice and super welcoming! Explains things thoroughly and is always ready to answer questions. More

by JODEEBRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Tynan's Volkswagen responded

"Thank you for your kind words and 5-star review! We're thrilled that our team made you feel welcome and took the time to explain everything thoroughly. We appreciate your feedback and look forward to serving you again!" Jacqueline Goldsboro - Customer Care Coordinator

January 17, 2025

Great team and customer service. I highly recommend VW the team very friendly and ready to answer any questions. More

by SASA_SAIKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Tynan's Volkswagen responded

Thank you for your 5-star review! We're thrilled to hear you enjoyed our friendly and helpful team. We appreciate your recommendation and look forward to assisting you again! Jacqueline Goldsboro -Customer Care Coordinator

January 16, 2025

Cauther, has been great! He listens to needs and handled. My issues with my vehicle were not just one but a few. He handled them and took care of them and kept me updated on More

by KORINA.RAMSEYORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're delighted that Cauther provided attentive and thorough service, addressing your vehicle's issues and keeping you informed throughout the process. We'll be sure to pass along your kind words! Jacqueline Goldsboro -Customer Care Coordinator

January 16, 2025

Friendly and good service, we're prompt in completing the service on my car. Thank you. I'll be back More

by WNG4
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad you enjoyed our friendly and efficient service. We look forward to assisting you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

January 15, 2025

So outrageously expensive. Just nutz. A battery cost $400 get out of here. Lame.Lame More

by DJPCLOUDKICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. We understand that pricing is an important consideration, and we strive to remain competitive while providing high-quality parts and services. The cost of some items, like batteries, can reflect the advanced technology and warranty coverage included. We can review the pricing details with you or explore alternative solutions if you'd like. Please feel free to contact us directly so we can assist you further. Your input is valuable, and we appreciate the opportunity to address your concerns. Jacqueline Goldsboro - Customer Care Coordinator

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