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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,685 Reviews
Call Service Center (303) 209-1680

2,685 Reviews of Tynan's Volkswagen - Service Center

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December 03, 2024

Cauther is the best super nice great energy and I had a better day after speaking with him even for just a minute. Matt took good care of me and thank god was a fairer price than what I got emich. More

by AMGOMAHA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Dec 04, 2024 -

Tynan's Volkswagen responded

"Thank you for the amazing review! We're so glad Cauther’s positive energy improved your day — he truly has a way of brightening any room! Matt and the team work hard to provide excellent service at fair prices, and it’s wonderful to hear we exceeded your expectations. We appreciate you choosing us and look forward to helping you again!" Jacqueline Goldsboro - Customer Care Coordinator

December 01, 2024

Service unable to find a compatible braided brake line to repair my vehicle or to take my vehicle for a drive on the highway and drive 75mph+ to feel the vibration when driving at that speed. So $326 later t More

by Galfromslc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Tynan's Volkswagen responded

We sincerely apologize for your recent experience. It’s clear we fell short in addressing your concerns, and we regret that we weren’t able to resolve the brake line issue or fully diagnose the vibration. Please know your feedback is important to us, and we’d appreciate the opportunity to discuss this further. Thank you for bringing this to our attention. Jacqueline Goldsboro - Customer Care Coordinator

December 01, 2024

Very professional and great shuttle service and driver, car was fixed on schedule and I am very satisfied More

by FDAOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique
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Dec 02, 2024 -

Tynan's Volkswagen responded

Thank you for your review! We’re glad to hear you were satisfied with the professional service, timely repairs, and our shuttle service. Your feedback means a lot to us, and we look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

November 30, 2024

Not satisfied my car was supposed to been fixed and it wasn't. What happened More

by Sylvester Gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Tynan's Volkswagen responded

We’re sorry to hear about your experience and that your car wasn’t fixed as expected. This is not the level of service we strive to provide. Please reach out to us directly so we can review what happened and work to resolve this for you. Your satisfaction is important to us, and we’d like the opportunity to make things right. Matthew Cooper - Service Manager 303-341-3350

November 29, 2024

Calysta was fast, friendly, and effective. She was knowledgeable too. I am a regular because of her. More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Dec 02, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled that Calysta’s fast, friendly, and knowledgeable service keeps you returning. We’ll be sure to share your feedback with her! Jacqueline Goldsboro - Customer Care Coordinator

November 28, 2024

After specifically requesting that my car be stored inside or be notified if repairs would be lengthy, dealer left car outside for two months and I incurred over $9,000 worth of damage. Will never do More

by SOUNDBEDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager (don't recall name).
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Dec 02, 2024 -

Tynan's Volkswagen responded

We’re truly sorry to hear about your experience. It’s unacceptable that your requests were not honored, and we understand your frustration regarding the damage to your vehicle. Your feedback is invaluable, and we will take steps to address this internally. We will also ensure that your request to discontinue mail solicitations is processed immediately. Thank you for bringing this to our attention. Jacqueline Goldsboro - Customer Care Coordinator

November 27, 2024

The service we recieved is unmatched to any other car buying experience. Both Aiden and Greg were professional, genuine, honest, and put for exceptional effort to get us in a car with the greatest finan More

by Demetria
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden, Greg
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Dec 02, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're thrilled that Aiden and Greg provided professional, genuine, and honest service while helping you find the best financial options. Your satisfaction means the world to us, and we’re grateful for your kind words! Jacqueline Goldsboro - Customer Care Coordinator

November 27, 2024

Their inspection was on point. Saved me hundreds of dollar to repair/replace an important part. Thankfully the issue was still covered before the warranty expired. More

by Francine Tso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad our thorough inspection caught the issue quickly, saving you money and ensuring it was covered under warranty. Your peace of mind is our priority, and we’re happy we could help! Jacqueline Goldsboro - Customer Care Coordinator

November 25, 2024

Great costumer service with fast and efficient people working there. I’ll definitely bring my car back. More

by ALLISON.HEINTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Tynan's Volkswagen responded

Thank you so much for your 5-star review! Your kind words motivate us to keep providing top-notch service. We look forward to seeing you again and appreciate your trust in us for your car's needs! Jacqueline Goldsboro - Customer Care Coordinator

November 24, 2024

Very professional. Courteous. Prompt Informed me of possible issues that might arise. Great service. Pleasant. More

by DUNSMOREBOBJULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Tynan's Volkswagen responded

Thank you for your thoughtful review! We're pleased you found our team professional, courteous, and prompt. We appreciate your kind words and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

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