Tynan's Volkswagen - Service Center

Tynans Volkswagen is the best dealership I have ever worked with, friendly, professional, courteous sales, staff, and service! I will keep coming back year after year! worked with, friendly, professional, courteous sales, staff, and service! I will keep coming back year after year! More

Came in for my 20,000 service on my 2012 Passat. The guys in the service department was excellent.The guy that went over my service was great. He even showed me how to set the outdoor temp control. Thanks so in the service department was excellent.The guy that went over my service was great. He even showed me how to set the outdoor temp control. Thanks so much Tynan's service department. More

second new car I have purchased from Tynans VW. I got a good value across the board. Smart way to do business...providing the customer with what they want at reasonable cost, delivered as required, and sup good value across the board. Smart way to do business...providing the customer with what they want at reasonable cost, delivered as required, and supported by the service department when necessary. great job. More

Immediate service. Amazing employees. Went out of their way to work in our time frame. We were traveling through on a road trip and they were great about getting us on our way. I highly recommend this plac way to work in our time frame. We were traveling through on a road trip and they were great about getting us on our way. I highly recommend this place. More

I would rate my experience at the service center of Tynan’s Volkswagen dealership as being exceptional. My vehicle I recently purchased had a recurring problem with a headlight. Upon my arrival I was g Tynan’s Volkswagen dealership as being exceptional. My vehicle I recently purchased had a recurring problem with a headlight. Upon my arrival I was greeted and directed to a technician to explain the issue. His communication style demonstrated professionalism. He gave a sort of personalized attention that exhibited competency and consistency. He provided reasonableness in accommodating my needs as well. After the headlight was fixed I was left with an impression that everyone and including Jessup in the service center complemented professionalism with their method of attentiveness. More

My drivers' seat not adjusting was the main reason I took the car in for service. Turns out a quarter had dropped into the track the seat rides on - they removed it for free. My front passenger window took the car in for service. Turns out a quarter had dropped into the track the seat rides on - they removed it for free. My front passenger window was acting weird - they found it operating properly and didn't charge me to investigate. I asked to have my tires rotated - they did them for free. They gave me a shuttle ride home and back again with the nicest driver - for free. My armrest lid/cover needs to be replaced - they ordered it and didn't ask for any money up front. Every person smiled at me. No one seemed annoyed to be helping me. Yes, I feel like I hit the customer service jackpot today! Thanks to Tom and everyone else who helped me today. More

As usual the service was prompt and friendly. I was pleased with the service department with my first volkswagon that's why I brought my second one back to this dealership. pleased with the service department with my first volkswagon that's why I brought my second one back to this dealership. More

Our 2003 Jetta was in for a Synthetic oil change and new ignition key. After 1.5 hours, I checked on what is taking so long as the hood of the car had been up for over an hour and no one on the car. Brian s ignition key. After 1.5 hours, I checked on what is taking so long as the hood of the car had been up for over an hour and no one on the car. Brian said he would check on it, after a while Brian returned with, "the oil is done and now they are going to work on getting the key programed." after another 25 minutes, Brian indicated the software in the laptop was incorrect and had to be re-booted to the 2003 software. So, 2.5 hours later we walked out happy overall with a car washed, and bill was comped. We like coming to Tynan's and will continue to do so since they made it, "Right", with the bill comped; it could have been a very bad experience. Good save! Kevin Dorsey More

Service dept is lacking both in professionalism and technical expertise. It is recommended you go elsewhere for service (either a small shop or another dealer). I have never used the sales side. technical expertise. It is recommended you go elsewhere for service (either a small shop or another dealer). I have never used the sales side. More

I have had a lot of problems with my car since I got it 5 years ago. Today I had a fuel pump replaced and this was the second time it was replaced in 2 years. Rick was our service manager this time. He went years ago. Today I had a fuel pump replaced and this was the second time it was replaced in 2 years. Rick was our service manager this time. He went above and beyond and took excellent care of us. The part was in quickly, replaced in a few hours and his service was outstanding. More