Tynan's Volkswagen - Service Center

Took my W12 Phaeton Service was great, they have a certified Phaeton Tech. Which made me happy. Very knowledgeable. They are a little too busy. Might need more guys or i Service was great, they have a certified Phaeton Tech. Which made me happy. Very knowledgeable. They are a little too busy. Might need more guys or it was just a busy day. Communication via email was almost perfect. Overall very happy. More

Trying to fix parasitic electrical short I’ve had my 2014 Tiguan R-line in the shop multiple times trying to have this electrical short found and fixed. So far no luck. Even the new battery w I’ve had my 2014 Tiguan R-line in the shop multiple times trying to have this electrical short found and fixed. So far no luck. Even the new battery will drain overnight. Frustrating situation. More

Great Service Mariah was very helpful and treated me better that I deserved. The service department completed work on my car while I waited and saved me some money Mariah was very helpful and treated me better that I deserved. The service department completed work on my car while I waited and saved me some money since I was planning to have new brakes installed, but they confirmed that I didn't need them yet. Mariah was very friendly and kept me informed of progress on my car. More

Battery recall Tom Tran gave me wonderful customer service at Tynan's. He was able to research the problem and have my car repaired within 3 hours. Thank you, To Tom Tran gave me wonderful customer service at Tynan's. He was able to research the problem and have my car repaired within 3 hours. Thank you, Tom! More

Good service The service was good, it took longer than what they quoted me and I was a little upset about that. They should really have appointments for people who The service was good, it took longer than what they quoted me and I was a little upset about that. They should really have appointments for people who come in for warranty checkups. More

Good Job, but feel it should have been covered. Feel that it should have been covered. I realize it was an off-lease purchase, but think the battery should have been covered. Had a 2000 Jetta that j Feel that it should have been covered. I realize it was an off-lease purchase, but think the battery should have been covered. Had a 2000 Jetta that just needed it’s first battery replacement. However, I am happy it is done and that I have a warranty on this one. More

Best service I have experienced in 30 years. Service advisor Mr Tom Tran made my service experience a pleasure. He is without a doubt the best service advisor I have had in all of 30 years of dea Service advisor Mr Tom Tran made my service experience a pleasure. He is without a doubt the best service advisor I have had in all of 30 years of dealing with service departments. More

Pleasant and painless Service was quick and efficient. Was given a loaner car as this car has been brought back to the dealer several times to repair the same problem. Over Service was quick and efficient. Was given a loaner car as this car has been brought back to the dealer several times to repair the same problem. Overall very happy with the experience. More

Very friendly staff Very pleased with the work completed on My car I will be returning for sure Tom Tran is a great help and pointed out some great tips! Very pleased with the work completed on My car I will be returning for sure Tom Tran is a great help and pointed out some great tips! More

Service Department is the best I had to have some major work down on my Jetta and due to cost applied for the service department credit. I applied for 5000 in credit on the weeken I had to have some major work down on my Jetta and due to cost applied for the service department credit. I applied for 5000 in credit on the weekend and when it came back it said approvedso i approved the work to go forward. We did not find out until a week later when all the work was done that they had only approved 2000, putting us in a bind. Ben and Nikki in the service department were great, they recognized that this was not our fault and worked with us to come to a resolution that we were able to afford, giving us some of the work for free. I have dealt with other dealerships in the past and have had nothing but trouble. Not only will I continue to frequent Tynan, but would recommend them 100%. More