Tynan's Volkswagen - Service Center

Michael was great to work with. Got my car in right away. He called about the work before it was done, and even identified that the work was still covered under the extended warranty. They recommende away. He called about the work before it was done, and even identified that the work was still covered under the extended warranty. They recommended some other repairs to be done over time, without being puchy that it had to be done right away. I was very impressed! More

Received notice of service. Easy to make appointment; seen on time. Service time was accurately stated/promised. This was a 10,000 mile scheduled maintenance. seen on time. Service time was accurately stated/promised. This was a 10,000 mile scheduled maintenance. More

I purchased my vehicle through Tynan's in 2007 and I have never taken my vehicle for service anywhere else. They are always accommodating should I need a ride to work or to let me stay and wait if that have never taken my vehicle for service anywhere else. They are always accommodating should I need a ride to work or to let me stay and wait if that is what I want to do. I have never had to wait for walk in service for a oil change more than 45 minutes and when completed they sit down with me and let me know what to expect in the future. They let me know what my next service should be and advise when parts are near their shelf life with ample time to get them corrected so that it isn't an emergency. I have worked with generally the same staff since I purchased the vehicle which I appreciate not having to deal with new personnel each time I go in for service. I will continue to have my vehicle serviced at Tynan's as I know that I will get truthful answers to my questions and I know that they are reliable. They back their service should anything go wrong which it has only once and fixed the problem immediately. Tynan's is a family owned business and treats their customers as if they were family. I truly appreciate this and have come to expect excellence and have not been disappointed. More

Took my car in for an oil change and they not only did that service, they did the vehicle inspection and washed my car. Overall, a very positive experience. that service, they did the vehicle inspection and washed my car. Overall, a very positive experience. More

My daughter's car broke down for a second time lase week and spent 2 days in the Shoreline Service department AFTER being serviced there for the first break down ( which they said was due to her spark week and spent 2 days in the Shoreline Service department AFTER being serviced there for the first break down ( which they said was due to her spark plugs needing replace and soaking me $315.00 for them). After 2 days of hearing "We can't duplicate the problem and therefor we can't fix it" I had her pull the car from them after they assured me that it was drivable and safe...well it wasn't..and as she was driving to work it broke down again at an intersection, a very dangerous situation for her :( . I live in Oregon and my daughter is a single mom with 2 jobs and no time, so I searched for a Volkswagen service shop and found Tynan's, on a Saturday no less, I called, I was quite upset after my ordeal with Shoreline (where she bought the car) the gentleman, Briant, that answered the phone was very nice he listened to my entire story and he seemed to really care about the problems and issues that we were having with this car and for my concern about my daughter. He offered all kinds of help for her, but most importantly he was honest with me. He told me that she could drop the car off that day but seeing as it was a Saturday they probably would not get a chance to look at it until Monday ( I found out later that they actually stayed late that day to take a look at it). On Monday morning Mike called and gave me some kind of an idea of the problem but said they would not just GUESS and that they had to drive it more, so they drove the car until it heated up and duplicated the problem (Shoreline parked the car in the sun and thought that was sufficient to get it to duplicate the problem) they ran some more test's and then Mike called me Monday afternoon to tell me it was the fuel pump that had failed and it needed to be replaced - oh and while they were under the hood they also discovered that she also had 2 radiator fans that were not working properly and needed to be replaced before they failed and left her on the side of the road again( she had told the KIA mechanic's at Shoreline that she thought the fans we not working properly and they told her they were fine!!) so when Mike talked to her warrant company he got approval to fix those as well, they also did a safely check on the car and replaced her battery, at a very reasonable cost, so now her car is fixed and safe with a very reasonable out of pocket cost to us far less that I what paid to Shoreline for the 5 spark plugs. And here it is Tuesday the car is done and my daughter no longer has to ride her bike to work!! I am very happy with the guys in the service department and in the future this is were the car will go should it need anything. Moral of the story don't take a VW to a Kia shop!! Thank you Mike and Briant for all of your help and understand from a very worried mama!!! More

Tynans worked very hard to get my vehicle back to me in a timely manner. My van is used as a handicapped van for my daughter. The first part Volkswagen sent was the wrong part. Once the proper part arrive timely manner. My van is used as a handicapped van for my daughter. The first part Volkswagen sent was the wrong part. Once the proper part arrived, Tynans completed the service much faster than I anticipated. I was very happy and so was my daughter. More

Tynans Volkswagen is the best dealership I have ever worked with, friendly, professional, courteous sales, staff, and service! I will keep coming back year after year! worked with, friendly, professional, courteous sales, staff, and service! I will keep coming back year after year! More

Came in for my 20,000 service on my 2012 Passat. The guys in the service department was excellent.The guy that went over my service was great. He even showed me how to set the outdoor temp control. Thanks so in the service department was excellent.The guy that went over my service was great. He even showed me how to set the outdoor temp control. Thanks so much Tynan's service department. More

second new car I have purchased from Tynans VW. I got a good value across the board. Smart way to do business...providing the customer with what they want at reasonable cost, delivered as required, and sup good value across the board. Smart way to do business...providing the customer with what they want at reasonable cost, delivered as required, and supported by the service department when necessary. great job. More

Immediate service. Amazing employees. Went out of their way to work in our time frame. We were traveling through on a road trip and they were great about getting us on our way. I highly recommend this plac way to work in our time frame. We were traveling through on a road trip and they were great about getting us on our way. I highly recommend this place. More