Tynan's Volkswagen - Service Center

Customer Service - the Right Way! Took my wife’s Tiguan in to Tynan’s rather than to the dealership where we purchased the car. Night and day difference between the 2 dealership exper Took my wife’s Tiguan in to Tynan’s rather than to the dealership where we purchased the car. Night and day difference between the 2 dealership experiences. The Service Advisor, Cauther, was extremely knowledgeable, professional, and caring. The dealership provided an “Automobile Status Report” detailing “additional service recommendations” - but these were informational only — there was no hard sell to “scare” you into paying for all the recommendations. If we should, someday, purchase another VW, Tynan’s will have first shot at a deal. Hats off to Cauther Sekatawa for a great job (he’d probably be pretty good selling cars, too. More

Service experience Took my car in at aggreed upon time and returned it next day by noon advised me of estimated cost of repairs by email once I agreed they moved forward Took my car in at aggreed upon time and returned it next day by noon advised me of estimated cost of repairs by email once I agreed they moved forward with repairs. More

Servit Very good dealership . Some of service advisers are better than others. Mine was very helpful. I recommend him for your service needs. Try to use thei Very good dealership . Some of service advisers are better than others. Mine was very helpful. I recommend him for your service needs. Try to use their coupons More

Thanks again Tynan's! Tynan's has been keeping my VW in great shape for years. As always, I'm very happy with the service I receive at Tynan's. See you next time. Tynan's has been keeping my VW in great shape for years. As always, I'm very happy with the service I receive at Tynan's. See you next time. More

Service Review Tom Tran always takes great care of me and I would always recommend him! The whole team is friendly and easy to work with at Tynan’s! Tom Tran always takes great care of me and I would always recommend him! The whole team is friendly and easy to work with at Tynan’s! More

Good work nice staff bad communication There was an error with your website that aloud me to schedule an appointment when it was to busy to be honored. It was scheduled at 9am and my car wa There was an error with your website that aloud me to schedule an appointment when it was to busy to be honored. It was scheduled at 9am and my car wasn’t even looked at until 4pm that same day. I wasn’t aware of this until it was to late to make other arrangements. The work was done in a day and a half, caused me to miss 2 days of work. If I was told up front the total time frame I would have gone elsewhere. The technician I worked with didn’t give me an estimate by the time he mentioned, I had to call twice before receiving a call back. I understand that being busy may be out of your control. It is not possible to make a good decision on an inconvenience like being without a car without all the information. I think the technician was doing the best he could based on the circumstances. I would hope that next time the total wait time would be communicated more clearly. More

Lease oil change I went in for an oil change, it was quick and easy, they also checked a host of other things like tire pressure and such, it was a good experience ove I went in for an oil change, it was quick and easy, they also checked a host of other things like tire pressure and such, it was a good experience overall. More

Oil change Tynans was absolutely awesome about getting me in for my oil change! I came in with no appointment on a Friday morning and was out within an hour and Tynans was absolutely awesome about getting me in for my oil change! I came in with no appointment on a Friday morning and was out within an hour and half! And the oil change takes an hour itself! Every time I have gone in they are polite and quick! I especially love working with Cauther he is so kind and gets exactly what I need done! Always a pleasure at Tynans! More

Older car repair Service was excellent. Mark was very good at explaining the repairs I needed and addressed all my concerns and questions. Shuttle service is a nice Service was excellent. Mark was very good at explaining the repairs I needed and addressed all my concerns and questions. Shuttle service is a nice bonus. More