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2,723 Reviews of Tynan's Volkswagen - Service Center
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May 28, 2018
Oil change and general 30k work-up. Work is done in a timely manner and is correct. The waiting area has WiFi and is comfortable. There is an area to work that is quiet as I often wait f Work is done in a timely manner and is correct. The waiting area has WiFi and is comfortable. There is an area to work that is quiet as I often wait for the service to be finished. People are super friendly. More
by Teresa L
Verified CustomerEmployees Worked With
May 25, 2018
Incompetent I left my car with Tynans on May 15th for an engine light and transmission drivability issues. I was told it was the catalytic converter with no time I left my car with Tynans on May 15th for an engine light and transmission drivability issues. I was told it was the catalytic converter with no time frame on getting parts, as for the transmission issue it's random mostly on a cold start or after sitting for 30 minutes. I was on my days off and didn't need a car and Thursday came around I needed transportation mark was kind enough to put me in a beetle. Not enough room for my work gear in that car. I was called on Monday the 21st saying the car was done and the engine light was taken care of. They couldn't find issue with the transmission. The tech brought the car around for me and Holy balls the engine light is still on and tranny is acting up. I drove the car with a tech and we could get the transmission to act up. Mark was again kind enough to put me in a golf still not enough room for my gear. I left my car for the shop t work on and sent Mark a detailed email on what they should be looking for since the techs seem lost at this point. I called this evening Thursday around 530 pm and the writer informed me that it hasn't been in the shop since. So yeah I'm a little pissed at this point. I gave you guys a shot last year selling a new jetta and you messed that up, now you are not winning the service award either. It's grocery week next Tuesday and I have a golf. Guess I can always strap stuff to the roof. More
by TRA1998
Employees Worked With
Mark Meador
May 24, 2018
Great Tom was very informative during the service. Unfortunetly we werent able to find the noise i was hearing but he was very helpful through the whole pro Tom was very informative during the service. Unfortunetly we werent able to find the noise i was hearing but he was very helpful through the whole process More
by DEREKSEMS19
Employees Worked With
Tom Tran
May 24, 2018
Recall work My experience with all the people mentioned in this survey treated me as if I was one of their family members. Not only will I come to them first I wo My experience with all the people mentioned in this survey treated me as if I was one of their family members. Not only will I come to them first I would buy my next vehicle from Tynans. Jeremy is a huge asset to your company! More
by THERESA.C.BARCLAY65
Employees Worked With
Tom Tran, Mark Meador, Jeremy Strnad
May 23, 2018
Great Service! Thats why i go to certified dealer, they really take care of you, and even do a free car wash, I’ll take that! The price is about same as any other se Thats why i go to certified dealer, they really take care of you, and even do a free car wash, I’ll take that! The price is about same as any other service place however the mechanics here are know what they do and you get lots of free add ons More
by MANTYNENKOD7
Employees Worked With
Other Employees :
Brandon Phifer, Tom Tran, Mark Meador, Jeremy Strnad
May 22, 2018
Great Customer Srvice from Cauther Cauther is always exceptional. He is pleasant and very knowledgeable. Great guy to work with who the customer can trust. Honesty and integrity. The be Cauther is always exceptional. He is pleasant and very knowledgeable. Great guy to work with who the customer can trust. Honesty and integrity. The best. More
by ROGERJWATERS
Employees Worked With
May 22, 2018
Top Notch Service My family and I have been Tynan’s VW customers for 10+ years, and we use the service center for all of our repairs/maintenance needs. The level of ser My family and I have been Tynan’s VW customers for 10+ years, and we use the service center for all of our repairs/maintenance needs. The level of service has always been top notch. The staff is always professional and are very knowledgeable. We’ll continue to be customers for many years. More
by SERGIO.RODRIGUEZ1007
May 21, 2018
Great service? I worked with Jeremy who was fantastic! He communicated well and kept me informed every step of the way! I had multiple issues addressed and they did I worked with Jeremy who was fantastic! He communicated well and kept me informed every step of the way! I had multiple issues addressed and they did a great job, this was my first time going to Tynans, and I will definitely be back! More
by romoanaya
Employees Worked With
Jeremy Strnad
May 21, 2018
Oil Change Outstanding service. Quick turn around time and outstanding customer service. Jeremy Strnad assisted me, explained the process, and informed me of th Outstanding service. Quick turn around time and outstanding customer service. Jeremy Strnad assisted me, explained the process, and informed me of the completion of work in a timely manner More
by THOMASREADY64
Employees Worked With
Jeremy Strnad
May 19, 2018
Fix flat tire Service was great but didn't like that I was told they would take care of it but when I showed up I was told it was $25 which isn't too bad but told t Service was great but didn't like that I was told they would take care of it but when I showed up I was told it was $25 which isn't too bad but told them Discount Tire was free. Already there so just did it. More
by HAWAIIKAI
Employees Worked With
cant remember but Nice
