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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,834 Reviews

2,834 Reviews of Tynan's Volkswagen - Service Center

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August 17, 2018

They get me ready for a GREAT vacation every year! The staff is wonderful. They have rooms for work, rest or play. They have great phone and computer connections. Clean restrooms, loaner cars and a shu More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
August 16, 2018

Good job, too easy Excellent service, car had to stay overnight but got a call explaining everything so we could adjust our plans, took care of the problem we brought it More

by THE7HEADS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Meador
August 15, 2018

Express Service has excellant customer service. Tom with Express Service is always so helpful an makes sure all my service work is taken care. He takes pride in his work. Because of him an your ser More

by MARY.ANN.LACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
August 14, 2018

Nothing I wrote up was fixed or serviced. I think they may have been to worried about a recall that I frankly didn't care about. More

by Bladewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember sale's guy., Mark Meador
Aug 30, 2018 -

Tynan's Volkswagen responded

Hi Bladewell-Thanks for taking the time to let us know about your visit with the dealership-I am terribly sorry to hear about your experience and I'd personally like to work to resolve this and apologize for any inconvenience. If you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Appreciate it! Ben Pavlovich| Customer Relations Manager| (303) 341-3334| Ben.Pavlovich@tynans.com

August 13, 2018

Inconsistent I came in to replace my brake light but got a different quote then the last time I came in. It's not a few dollars of a difference but more than $100 More

by Sujung619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Aug 30, 2018 -

Tynan's Volkswagen responded

Hi Sujung-Thanks for taking the time to let us know about your visit with the dealership-I am terribly sorry to hear about your experience and I'd personally like to work to resolve this and apologize for any inconvenience. If you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Appreciate it! Ben Pavlovich| Customer Relations Manager| (303) 341-3334| Ben.Pavlovich@tynans.com

August 13, 2018

Better than any VW dealership I purchased my Passat at another local dealership and regret not buying from Tynan's. Their service department and level of care they provide is top n More

by decamillid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
August 13, 2018

Used Car Check The guys at Tynans are awesome! The provide excellent and thorough professional services. The report I got back on my car was honest and comprehensive More

by SVELA005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
August 12, 2018

Ok service nothing special When we arrived to the service for a recall on our car, there was no welcome person. I had to tell them about my appointment, and then they start talk More

by PODEROSADUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Strnad
Aug 30, 2018 -

Tynan's Volkswagen responded

Hello Poderosaduba-Thanks for taking the time to let us know about your visit with the dealership-I am terribly sorry to hear about your experience and I'd personally like to work to resolve this and apologize for any inconvenience. If you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Appreciate it! Ben Pavlovich| Customer Relations Manager| (303) 341-3334| Ben.Pavlovich@tynans.com

August 10, 2018

GREAT CAR SERVICE We are very satisfied with the service(s) provided to our car. Tom Tran is a great staff member who knows how to deal with customers, and he always ke More

by Ernesto05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
August 10, 2018

Excellent timing and service I appreciate the attention to detail and high level of communication. Good pricing and quick service lent toward a complete service and a high level o More

by BRAD_518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
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