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2,834 Reviews of Tynan's Volkswagen - Service Center
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September 03, 2018
Great service, but took longer than expected Great service, had an immediate appointment (compared to 2-3 weeks for all other front range VW dealers). High quality work under warranty. However, a Great service, had an immediate appointment (compared to 2-3 weeks for all other front range VW dealers). High quality work under warranty. However, although I had a hard to diagnose problem, car was in the shop about 3 weeks. Friendly staff that kept me informed along the way. More
by DJB
Verified CustomerEmployees Worked With
Jeremy Strnad
September 01, 2018
Efficient and thorough Went over all details of service - spent additional time to troubleshoot issue my carplay issue to resolution - done faster than expected. Very profe Went over all details of service - spent additional time to troubleshoot issue my carplay issue to resolution - done faster than expected. Very professional and courteous More
by JaneG
Employees Worked With
Xavier Shaw-VanZandt, Tom Tran
August 31, 2018
Fixing the new car bugs I was having a few issues with my new Atlas. There was a child car seat attachment recall so I dropped it off quickly. They updated me with status and I was having a few issues with my new Atlas. There was a child car seat attachment recall so I dropped it off quickly. They updated me with status and eta at least twice and it was all covered by warranty. More
by KATFROMVA
Employees Worked With
Brandon Phifer
August 31, 2018
Great customer service especial Jeremy Strnad Great customer service and excellent service by Jeremy strnad he call me to inform me every thing about the time and parts the he was getting for my c Great customer service and excellent service by Jeremy strnad he call me to inform me every thing about the time and parts the he was getting for my car More
by HLEON7713
Employees Worked With
Also the sales person Edward , Jeremy Strnad
August 31, 2018
Not a happy customer. I took my brand new Tiguan for a recall fix. When I actually checked to see if recall was fixed, it was not fixed. I was told it was fixed. So now I h I took my brand new Tiguan for a recall fix. When I actually checked to see if recall was fixed, it was not fixed. I was told it was fixed. So now I have no idea what is going on. Trust has been damaged with this dealership for sure. Which sucks because I like the place. That’s why I bought my car there. So now I have to figure out what happened here. Not a happy customer. More
by SCOTT.REPKO
Employees Worked With
Hayes Burton, Andrew Miller, Chase Laub, Lirim Avdili, Thom Mol, Devin Jones, Edwin Barton, Alyxis Morales
August 30, 2018
Easy fix Tynan’s looked at my car and let me know that it was a very small fix, in fact no parts were needed, a hose had come loose. I really appreciate this Tynan’s looked at my car and let me know that it was a very small fix, in fact no parts were needed, a hose had come loose. I really appreciate this dealership and service center. More
by Bear4bbc
Employees Worked With
Brandon Phifer, Jeremy Strnad
August 30, 2018
Great resolution after buy Had a great experience with he service department. Bought a car with a slightly strange noise in the brakes when applied at high speed. The service Had a great experience with he service department. Bought a car with a slightly strange noise in the brakes when applied at high speed. The service team reviewed and determined a full brake job would be the best solution. They took control and was able to resolve in 2 hours. Very satisfied. More
by Hiya
Employees Worked With
Cameron
August 30, 2018
great service easy , clean very professional but friendly. one of the reasons I return. Never have a problem. luv the waiting room. Able to wait comfortably with f easy , clean very professional but friendly. one of the reasons I return. Never have a problem. luv the waiting room. Able to wait comfortably with free water. More
by FNOVY57
Employees Worked With
Brandon Phifer
August 28, 2018
Online scheduling needs updating! I was rather disappointed the first time I came in. I scheduled my service online for 4:45 pm and received a confirmation email. When I showed up they I was rather disappointed the first time I came in. I scheduled my service online for 4:45 pm and received a confirmation email. When I showed up they told me that they take the last car at 4 pm, it seemed as though several employees were pushing the issue on to each other and I was left standing there not knowing what was going on. Finally someone explained to me that the usually don’t take appointment for oil changes and that something was wrong with the website which is why I was still able to schedule an appointment for 4:45 even though you don’t take cars after 4. He also said that oil changes are more of a first come first serve kind of thing which would be fine but why was I able to set the appointment for that time and even so why couldn’t someone call and let me know this? My mom also gets her vehicle service at this location and she was able to make an appointment for an oil change no problem. They let me know that they take the last car around 4 and there were no technicians in to help but then on the website it says the service department closes at 6? I did have a better experience when I came in as a walk in and I do appreciate that, however the online scheduling needs to be updated and I did not appreciate the way it was handled the first time. More
by DARIAN.SPARKS2
Employees Worked With
Not sure
August 28, 2018
Top off fluids The only thing I would change is if you say you filled the fluids, windshield wiper fluid and others, actually fill them. They were bone dry.... The only thing I would change is if you say you filled the fluids, windshield wiper fluid and others, actually fill them. They were bone dry.... More
by robyncosta1
Employees Worked With
Jeremy Strnad
