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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,924 Reviews
Call Service Center (303) 209-1680

2,924 Reviews of Tynan's Volkswagen - Service Center

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July 09, 2025

Did my service fast and I was out in an hour so no more is needed to say More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Tynan's Volkswagen responded

Thank you for the review! We’re glad we could get you in and out quickly—just the way it should be. We appreciate your business and look forward to helping you again when needed! Jacqueline Goldsboro - Customer Care Coordinator

July 09, 2025

I took my VW cross sport back in for hte 2nd time in 4 weeks because hte same problem/issues occured and was told it would take 3-4 days again to dignose hte issues and get-R-fixed. $ weeks abou you kept More

by JIMBO1469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Tynan's Volkswagen responded

Thank you for bringing your VW Cross Sport back in and for sharing your experience. We sincerely apologize for the repeated inconvenience and the extended time it took to address the issue. We understand how frustrating it can be to return for the same concern and to be without your vehicle for several days. While our team is committed to providing timely and accurate service, recent technician shortages have, unfortunately, impacted our turnaround times. That said, we’re glad to hear the issue was ultimately resolved and appreciate your patience throughout the process. If you have any further concerns or if there’s anything more we can do to support you, please don’t hesitate to reach out directly. We value your trust and are committed to making your future visits more efficient and worry-free. Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen

July 09, 2025

Service advisor was awesome. Explained everything in detail. Service was quick. Overall a great experience. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Tynan's Volkswagen responded

Thank you for the great feedback! We're so glad to hear that your service advisor took the time to explain everything clearly and that your visit was both quick and smooth. We truly appreciate your kind words and are happy to know you had a great experience with us. Looking forward to seeing you next time! Jacqueline Goldsboro - Customer Care Coordinator

Jul 10, 2025 -

Tynan's Volkswagen responded

Thank you for the review! We’re glad we could get you in and out quickly—just the way it should be. We appreciate your business and look forward to helping you again when needed! Jacqueline Goldsboro - Customer Care Coordinator

July 07, 2025

Great service and no problems at the moment to set up appointments, great people on customer service More

by JM700153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're happy to hear that setting up appointments has been easy and that our customer service team made a great impression. We truly appreciate your support and look forward to continuing to deliver excellent service to you. Jacqueline Goldsboro - Customer Care Coordinator

July 07, 2025

Calysta Johnson helps to streamline my experience with the service department. I trust her completely. More

by CATAILWAG1
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Jul 07, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We’re so glad to hear that Calysta continues to make your service experience smooth and efficient. Earning your trust means everything to us, and we’ll be sure to share your feedback with her and the rest of our team. We appreciate your continued support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

July 04, 2025

Needed 10000 tire rotation etc. Car went in as scheduled, out in a jiffy perfectly and timely on my way@ More

by BEKAHNAES
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
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Jul 07, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're glad to hear your 10,000-mile service, including the tire rotation, was completed quickly and efficiently. It’s always our goal to keep you on schedule. We appreciate your trust in Tynan’s and look forward to seeing you at your next visit! Jacqueline Goldsboro -Customer Care Coordinator

July 04, 2025

Great customer service and communication. Tynan’s always makes me feel like I matter. Thank you! More

by STONEDEVLLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calista is friendly and explains things very well
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Jul 07, 2025 -

Tynan's Volkswagen responded

Thank you so much for the kind words! We're thrilled to hear that you feel valued and well taken care of at Tynan’s. We truly appreciate your support and look forward to seeing you again soon! Jacqueline Goldsboro -Customer Care Coordinator

July 03, 2025

Sales made it easy to purchase a Jetta. Very good feed back from all employees. More

by DKERPAN
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're so glad to hear that the sales process was smooth and that our team provided helpful and positive feedback throughout your Jetta purchase. We truly appreciate your business and hope you enjoy every moment behind the wheel. Please don’t hesitate to reach out if we can assist you in the future! Jacqueline Goldsboro - Customer Care Coordinator

July 02, 2025

Car returned with scratched hood. Someone "wrote on hood with finger". Cars sat for a week because "Tech was out in training". Car dropped off on 6/9, sat idle from 6/11 - 6/19, car More

by vwfan53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback. While we’re glad to hear Rachide and Ashley provided great service, we’re sorry to learn about your concerns regarding the timeline and the condition of your vehicle upon return. This is not the experience we strive to deliver. We would appreciate the opportunity to inspect the vehicle again at your convenience and address the issue with the hood. Please contact us directly so we can make arrangements and work toward a resolution. Your satisfaction is important to us, and we value the chance to make this right. Thank you again for bringing this to our attention. Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen

July 02, 2025

Excellent customer service. All services and recall work completed as scheduled. Quality of work is great. More

by MAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Tynan's Volkswagen responded

Thank you for the 5-star review! We're delighted to hear that you received excellent customer service and that all services and recall work were completed on schedule. We appreciate your trust in us and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

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