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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,685 Reviews
Call Service Center (303) 209-1680

2,685 Reviews of Tynan's Volkswagen - Service Center

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December 11, 2024

The service was good. Brian was very helpful and prompt. Got us done in a timely manner. More

by ZENAGORDON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Tynan's Volkswagen responded

Thank you so much for your 5-star review! Brian will be delighted to know his prompt and helpful approach made a difference. We look forward to assisting you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

December 10, 2024

Responsive, good communicators, friendly, I have always been satisfied with the service. And I appreciate working with Cauther. More

by MAUREENMCDONALD96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your positive experience! We're thrilled you found our team responsive, communicative, and friendly. It's wonderful to know you've always been satisfied with our service and that Cauther has made such a great impression. We truly appreciate your kind words and look forward to continuing to serve you in the future! Jacqueline Goldsboro -Customer Care Coordinator

December 09, 2024

I recently visited Tynan's for a repair on my car's gear shift selector and had a mixed experience. On the positive side, the staff were very friendly and provided excellent customer service. They were alwa More

by GPROCELL927
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us. We’re pleased to hear that our team provided friendly and excellent customer service and was responsive to your questions. However, we sincerely apologize for the delay in completing your repairs and for the inconvenience caused by the extended timeframe. Your feedback about providing more accurate time estimates and offering loaner vehicles sooner is invaluable, and we will work to improve in these areas. We truly appreciate your patience and understanding and hope to have the opportunity to provide you with a smoother experience in the future. If there’s anything further we can assist you with, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

December 09, 2024

Oil change service done in 30 min with appointment and always getting excellent customer service from Calysta! More

by ANA.VILLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta
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Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We're delighted to hear your oil change was completed quickly and efficiently. It's great to know that Calysta continues to provide excellent customer service. We appreciate your loyalty and look forward to assisting you with your future service needs! Jacqueline Goldsboro - Customer Care Coordinator

December 08, 2024

they got me in and out and did a free inspection on vehicle for free. More

by MCCLAINDONATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta
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Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad we could get you in and out quickly while providing a complimentary vehicle inspection. We appreciate the opportunity to serve you and look forward to assisting with your future automotive needs! Jacqueline Goldsboro -Customer Care Coordinator

December 07, 2024

Tynan’s has been my dealership of choice for quite some time now. Whether it be purchasing a vehicle or servicing my vehicle as it was this time. The quality of care I always receive makes me feel like fam More

by TMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for your loyalty and for choosing Tynan's as your dealership! We're honored to have earned your trust for vehicle purchases and servicing. It’s wonderful to hear that the quality of care you receive makes you feel like family—that’s exactly the experience we strive to provide. We look forward to continuing to serve you for years to come! Jacqueline Goldsboro -Customer Care Coordinator

December 07, 2024

Fixed car same day. No issues great service dept I would recommend a appointment to speed up your process. More

by JAMES.SHOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We appreciate your suggestion about scheduling an appointment to speed up the process, and we'll certainly consider that. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

December 07, 2024

Dealership was very unreliable. Had to call multiple times to get information about my car. More

by KATE.ROSE.JOHNSON123
Recommend Dealer
No
Employees Worked With
Monique
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Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced and for not meeting your expectations in keeping you informed about your vehicle. Your feedback is important to us, and we will review our communication processes to ensure this doesn’t happen again. We value your business and hope to have the opportunity to provide you with a better experience in the future. Jacqueline Goldsboro - Customer Care Coordinator

December 07, 2024

I always have the best experience! Samir is a great sales person and Gregory Hooked me up with a brand new Volkswagen! More

by THALIAGUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled to hear you always have the best experience with us. Samir is a fantastic salesperson, and we're glad Gregory could help you get into a brand-new Volkswagen! Congratulations on your new car, and we look forward to seeing you again soon! Jacqueline Goldsboro - Customer Care Coordinator

December 07, 2024

If you had a rental car , I would give 5 stars. Luckily I could borrow my fiancé car for work but if I was a single women, I would have been struggling to get to work. More

by DESTINYGRACE728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. We're glad we could assist with your vehicle, but we sincerely apologize for the inconvenience of not having a rental car available. We truly appreciate your understanding and hope to provide you with a 5-star experience next time. Jacqueline Goldsboro -Customer Care Coordinator

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