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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,808 Reviews
Call Service Center (303) 209-1680

2,808 Reviews of Tynan's Volkswagen - Service Center

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April 10, 2025

Unorganized and no planning. They were confused and told me different things each time I called and on top of that they would tell me they would call me back and I was misquoted More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachide Reese
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Tynan's Volkswagen responded

Dear Sam, Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience and sincerely apologize for the confusion and delays you encountered during your visit. What you described does not reflect the level of service we strive to provide. Clear communication, accurate estimates, and timely service are important to us, and we fell short in your case. We understand how frustrating it must have been to receive conflicting information and experience unexpected delays. Thank you again for your feedback — it helps us improve. Sincerely, Jacqueline Goldsboro Customer Care Coordinator Tynans Volkswagen

April 09, 2025

Great sale, and post sale experience! They made buying easy, and have provided answers to questions after the sale quickly. Would buy here again! More

by GROEBKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Tynan's Volkswagen responded

Thank you for the great review! We're so glad your experience—from purchase to post-sale support—was smooth and easy. We truly appreciate your kind words and look forward to helping you again in the future! Jacqueline Goldsboro - Customer Care Cooordinator

April 09, 2025

My first time at that dealer. I was treated well. They were busy, but they took care of me fairly quickly More

by ALMONTANEZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Tynan's Volkswagen responded

Thank you so much for the 5-star review! We're glad your first visit went well and that our team was able to take care of you efficiently, even during a busy time. We appreciate you allowing us to earn your business and hope to see you again soon! Jacqueline Goldsboro -Customer Care Coordinator

April 06, 2025

I was very happy with the service and pleasantly surprised when my car took less time than expected! More

by AMTOUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Tynan's Volkswagen responded

Thank you for the great feedback! We're so glad to hear you were happy with the service and that we were able to get your car ready sooner than expected. We appreciate your trust in us and look forward to helping you again! Jacqueline Goldsboro -Customer Care Coordinator

April 05, 2025

I have used Tynan’s exclusively for sales and service since moving to Colorado in 1976. I think that tells it all. More

by AFRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Tynan's Volkswagen responded

Wow—thank you for your incredible loyalty and support since 1976! We're truly honored to have earned your trust for both sales and service over the years. Your continued confidence in Tynan’s means the world to us, and we look forward to serving you for many more years to come! Jacqueline Goldsboro - Customer Care Coordinator

April 05, 2025

Calysta is always friendly and courteous. Overall the service, professionalism and knowledge has been exceptional. Thank you. More

by DHUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Tynan's Volkswagen responded

Thank you for the kind words! We're thrilled to hear that Calysta continues to provide friendly and courteous service and that you've experienced exceptional professionalism and knowledge from our team. We appreciate your support and look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

April 04, 2025

Work was done well and in a reasonable time. Staff friendly Enjoyed working with Calysta More

by VAILLLEW220
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Apr 07, 2025 -

Tynan's Volkswagen responded

Thank you for the excellent review! We're happy to hear the work was completed to your satisfaction and promptly. We’re also glad you enjoyed working with Calysta—she’s a valued team member. We appreciate your feedback and hope to assist you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

April 04, 2025

The staff there are very friendly and they keep you updated efficiently with where you are time wise. More

by Mfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Tynan's Volkswagen responded

Thank you so much for the 5-star review! We’re glad you had a positive experience with our team. We truly appreciate your kind words and look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

April 03, 2025

Your dealership tried to fix something I told them not to fix. Made it worse then told me they would fix it for full charge. Said they are cheapest in town. Not true. More

by wng4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 03, 2025

The car maintenance services at this dealership was outstanding. The staff was professional, knowledgeable, and courteous. More

by CHYNEEN2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Tynan's Volkswagen responded

Thanks for the fantastic 5-star review! We're so glad you had an outstanding experience with our service team. Professionalism, knowledge, and courtesy are what we strive for, and it's great to know we delivered. We genuinely appreciate your support and look forward to seeing you again next time! Jacqueline Goldsboro - Customer Care Coordinator

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