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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,747 Reviews
Call Service Center (303) 209-1680

2,747 Reviews of Tynan's Volkswagen - Service Center

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September 11, 2024

The service requested was provided. No issues with the Tiguan’s cold start issues and the Trip Advisor was fixed too More

by BADBOYZ7
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Tynan's Volkswagen responded

"Thank you for your feedback! We're glad to hear that your Tiguan's cold start issue and the Trip Advisor were resolved to your satisfaction. If you need anything else, we're here to help!" Jacqueline Goldsboro -Customer Care Coordinator

September 11, 2024

Great service from VW service department. Thanks Cather! You made the appointment and transaction easy! More

by LJGRIFFIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Tynan's Volkswagen responded

"Thank you for the kind words! We're thrilled to hear that Cauther made your appointment and transaction easy. We look forward to serving you again!" Jacqueline Goldsboro -Customer Care Coordinator

September 11, 2024

Awesome! I don’t want to write 15 words 1 is sufficient. Thanks so much. Too many surveys! More

by JJENKINS140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Tynan's Volkswagen responded

"Thank you so much for the 5-star review! We truly appreciate your support!" Jacqueline Goldsboro - Customer Care Coordinator

September 10, 2024

Service department was professional, friendly and helpful! I appreciated the loaner car as my car was serviced. Thank you! More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Tynan's Volkswagen responded

"Thank you for your kind words! We're glad to hear that our service team was able to assist you and that you appreciated the loaner car. We look forward to serving you again in the future!" Jacqueline Goldsboro - Customer Care Coordinator

September 10, 2024

This company is dishonest. They lied to us and we found missing parts in the car. Hmm honesty is a huge problem there. Do not trust them with your car. Do not walk away RUN awa More

by JOHN.CECIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
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Sep 11, 2024 -

Tynan's Volkswagen responded

"We’re sorry to hear about your experience and take your concerns seriously. Honesty and transparency are core values for us, and we would like the opportunity to address any misunderstandings or issues directly. Please contact us at 303-341-3350 so we can work towards a resolution." Jacqueline Goldsboro - Customer Care Coordinator

September 08, 2024

The only representative that was nice was the guy that brought me my car. He actually smiled and complimented that car. The person at the desk was not pleasant and never smiled. More

by jmhonnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. We apologize for the experience you had with our front desk representative. We’re glad to hear that our team member who brought you your car made a positive impression, and we hope to have the opportunity to provide you with a better experience next time. Jacqueline Goldsboro - Customer Care Coordinator

September 06, 2024

The dealer service center was great. They analyzed my problem and fixed it promptly. They offered a ride to and from the dealer. The driver was awesome. More

by JHGRAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron the driver
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Sep 09, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We're pleased to hear that our service center promptly resolved your issue and that you had a great experience with our shuttle service. If there's anything else we can assist with, please let us know! Jacqueline Goldsboro - Customer Care Coordinator

September 06, 2024

Got me in quickly even without an appointment. Expected to wait a while and even brought my laptop to get some work done. Car was done so quickly I didn't really get a chance to do much. More

by BRIANB1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We’re glad we could accommodate you quickly, even without an appointment. It's great to hear that our team was able to complete your service faster than expected. We’re always here to help, so please don't hesitate to reach out next time you need us! Jacqueline Goldsboro - Customer Care Coordinator

September 04, 2024

Fast service and good customer experience. Appreciated my car being clean when I picked it up, too. More

by PDPAYNE0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
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Sep 05, 2024 -

Tynan's Volkswagen responded

"Thank you for your feedback! We're glad you had a positive experience and appreciated the clean car. We look forward to serving you again!" Jacqueline Goldsboro - Customer Care Coordinator

September 04, 2024

Everything was good with the costumer services and also the car service. I definitely will back More

by DDAVIDSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Tynan's Volkswagen responded

"Thank you for your kind words! We're delighted to hear you were satisfied with our customer and car services. We look forward to welcoming you back!" Jacqueline Goldsboro - Customer Care Coordinator

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