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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,746 Reviews
Call Service Center (303) 209-1680

2,746 Reviews of Tynan's Volkswagen - Service Center

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September 30, 2024

My car had a sensor go bad. After a week, they didn't even have the sensor. I took the car to another dealer and had it back in two days. I went elsewhere from then on. More

by cabby_z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand your frustration with the delay in obtaining the sensor for your car. This is certainly not the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused. Jacqueline Goldsboro - Customer Care Coordinator

September 30, 2024

Mr. Sekatawi provided me excellent personal customer service with expert knowledge which address my needs. He did a superior Thank you Cauther Thank You, Reggie Garner More

by REGGIEGARNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that Mr. Sekatawi provided you with excellent personal customer service and expert knowledge. We truly appreciate your feedback and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

September 29, 2024

Amazing staff. Very knowledgeable and explained all very well. I am a customer for many many years and every time satisfied. Thank you. More

by Otmakhova1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that our knowledgeable staff consistently provides you with great service. It means a lot to us that you’ve been a loyal customer for many years, and we’re glad to know we continue to meet your expectations. Jacqueline Goldsboro - Customer Care Coordinator

September 27, 2024

I had to reschedule my appointment and there was no problem. My questions were answered and all needs were taken care of! More

by KATHRYNDELAINR65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Tynan's Volkswagen responded

Thank you for your review! We're glad to hear that rescheduling your appointment was smooth and that all your questions and needs were taken care of. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

September 26, 2024

The team was helpful and professional and I appreciated their customer service as well as support. More

by Morado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're delighted to hear that you appreciated our team's professionalism and customer service. If you ever need anything else, don’t hesitate to reach out—we’re here to help! Jacqueline Goldsboro - Customer Care Coordinator

September 25, 2024

Friendly staff, comfortable waiting area, prompt updates while car was being serviced, I can't stress friendly staff enough! More

by TSPINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad you had a great experience with our friendly staff and enjoyed the comfortable waiting area. Keeping you updated during your service is important to us, and we appreciate your trust. We look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

September 24, 2024

It is easy to schedule a service appointment through their website. All of my car’s records are in one place so it is easy to keep up with my car’s maintenance schedule. The service consultants are frie More

by CR granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calysta Johnson
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Sep 25, 2024 -

Tynan's Volkswagen responded

"Thank you for your kind words and 5-star review! We’re so glad to hear that our online scheduling system and record-keeping features are making it easy for you to stay on top of your car’s maintenance. We look forward to continuing to serve you in the future!"Jacqueline Goldsboro - Customer Care Coordinator

September 23, 2024

Great service and communication as always, will always bring are cars here for service thank you More

by RJ.BERGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Tynan's Volkswagen responded

Thank you so much for the 5-star review! We're thrilled to hear that you consistently experience great service and communication with us. Your loyalty means the world to us, and we're honored that you chose to bring your cars here for service. If there's ever anything more we can do, don't hesitate to let us know. Thank you again! Jacqueline Goldsboro - Customer Care Coordinator

September 22, 2024

I get a great experience when they service my cars. The staff are knowledgeable and friendly. More

by Hans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're happy you've consistently had a great experience with our knowledgeable and friendly staff. We look forward to continuing to provide you with excellent service! Jacqueline Goldsboro - Customer Care Coordinator

September 21, 2024

My experience is that the employees are friendly and helpful. So, I have no complaints. More

by SWEETC777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're glad to hear that our team has been friendly and helpful. We're here to ensure you always have a positive experience, and we appreciate your feedback! Jacqueline Goldsboro - Customer Care Coordinator

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