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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,746 Reviews
Call Service Center (303) 209-1680

2,746 Reviews of Tynan's Volkswagen - Service Center

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October 15, 2024

Expensive service cost and the reason for bring the car in was not resolved completely. More

by MIKAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We’re sorry your issue wasn’t fully resolved and the service costs were higher than expected. We take your concerns seriously and would appreciate the opportunity to discuss this further to ensure we can make things right. Please feel free to reach out to us. Jacqueline Goldsboro - Customer Care Coordinator

October 13, 2024

They are aways very friendly with great service that is quick and very efficient and good in communication More

by Margit Sereny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calista Johnston
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Oct 15, 2024 -

Tynan's Volkswagen responded

Thank you for your kind review! We appreciate your support and look forward to continuing to serve you! Jacqueline Goldsboro -Customer Care Coordinator

October 13, 2024

Everything was handled so well and taken care of so quickly! Definitely makes taking care of my car easy. More

by Helena Nitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Tynan's Volkswagen responded

Thank you for the great review! We’re happy to hear everything was handled quickly and efficiently, making car maintenance easy. We appreciate your trust and look forward to continuing to take care of your vehicle needs! Jacqueline Goldsboro - Customer Care Coordinator

October 12, 2024

I am so glad to be part of Tynan's Volkswagen family. I love the 1st class service I am getting everytime. More

by TILAHUNMENBERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled to have you as part of Tynan's Volkswagen family and are glad you're enjoying our first-class service. We look forward to providing you with a great experience every time! Jacqueline Goldsboro -Customer Care Coordinator

October 12, 2024

Dealers sold me a warranty that other VW dealerships don’t accept. So that’s negative, but service center has always been genuine & dependable. More

by CJGAUVAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We're sorry to hear about the issue with your warranty and we will look into it. Please feel free to reach out so we can assist you further with the warranty concern. Jacqueline Goldsboro - Customer Care Coordinator

October 11, 2024

Go to Emich VW to find the differences. Far better professional interaction with service consultant, they looked up my extended warranty, and sorted problem out immediately. Tynans seem More

by MLANGLEYADJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing this to our attention. We strive to provide excellent service to all our customers and will review your concerns to improve our service. Jacqueline Goldsboro - Customer Care Coordinator

October 11, 2024

Great customer service felt very accommodated and well taken care of through the whole process. More

by TROMOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We’re thrilled that you felt well taken care of throughout the process. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

October 09, 2024

They sold me lifetime warranty. But they said everythings included without head gasket. It's a big lie. Head gasket is the cronical problem. It's a big fraud! Service manager is a r More

by ERTUGRULSEVEN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience. We regret the delays and any misunderstanding regarding your warranty. Our goal is always to provide clear communication, and we're sorry to hear you felt let down. We'll review this situation to ensure better service in the future and address any internal concerns. Jacqueline Goldsboro - Customer Care Coordinator

October 08, 2024

Everything went smoothly. All communication was clear and timely. This was my first experience with Tynan and was extremely satisfied. Thanks for the great service! More

by BRIAN.HASLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and look forward to serving you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

October 07, 2024

Service was good, fast and they kept us informed of additional work needing to be done. They are my service center of choice for my Atlas. More

by THEAUSTINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your positive feedback!It’s wonderful to know that we’re your service center of choice for your Atlas. We're committed to providing fast and reliable service, and we look forward to assisting you with any future maintenance needs. Jacqueline Goldsboro - Customer Care Coordinator

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