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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,746 Reviews

2,746 Reviews of Tynan's Volkswagen - Service Center

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October 21, 2024

Check in was easy, service was what we expected, staff was professional and engaging. Check out was a breeze More

by JUICE852
Recommend Dealer
Yes
Employees Worked With
I wasn’t present at the time. My husband was.
Oct 22, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're glad the check-in and check-out process was smooth and our team met your expectations with professional and engaging service. We appreciate your feedback and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

October 19, 2024

The best service, friendly people I would like to have busy with Tynan in the future More

by POPADANIEL3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Tynan's Volkswagen responded

Thank you for the wonderful review! We're delighted you had the best service and found our team friendly. We appreciate your trust in us and look forward to serving you at Tynan’s in the future! Jacqueline Goldsboro - Customer Care Coordinator

October 19, 2024

The thing I like most about this service center is the honesty and transparency of the customer service team. I had taken my VW to another local dealer and while the work was done well, I learned to just More

by TREY.MCCAVIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Tynan's Volkswagen responded

Thank you for your fantastic review! We’re thrilled to hear that you appreciate the honesty and transparency of our customer service team. We understand how frustrating it can be when time estimates aren’t accurate, and we’re glad to know that our commitment to clear communication and quality work has made a positive impact on your experience. Your satisfaction means a lot to us, and we look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

October 19, 2024

The custom services was great from when I set appointment time given to me to getting my vehicle in the bay and giving me a time they would be finished and actually finishing on time. All in all More

by jerrymbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our customer service, from scheduling your appointment to timely completion of your vehicle service. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

October 18, 2024

This place has been amazing. Cauther is the BEST!! Every thing is always done correctly and everyone is very nice More

by WNG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Tynan's Volkswagen responded

Thank you for your amazing review! We're thrilled that Cauther and our team consistently provide excellent service and create a positive experience for you. We appreciate your kind words and look forward to continuing to serve you! Jacqueline Goldsboro - Customer care Coordinator

October 17, 2024

Kind, quick and professional. Really treated me well. Thank you, I’ll come back! I need to have a tune up soon! More

by CB3505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We're delighted you had a kind, quick, and professional experience with us. We're always here to treat you well and are glad to know you'll be coming back. Whenever you're ready for that tune-up, we’ll be happy to assist you! Jacqueline Goldsboro - Customer Care Coordinator

October 17, 2024

The experience was so bad I will never return to your dealership for service or anything else. I canceled my extended warranty, which cost me more than $1000. The service technician and service manager s More

by LORENK34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. While we understand your frustration, we ask that all interactions remain respectful to ensure a productive resolution for everyone. Regarding our shuttle service, we have a policy that limits drives to a specific radius. Unfortunately, we cannot accommodate trips beyond that, including your 38-minute request. Jacqueline Goldsboro - Customer Care Coordinator

October 17, 2024

Thy had great customer service. Rachide and Torren did a great job on my car. More

by KABUGOBRIAN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Tynan's Volkswagen responded

Thank you for the wonderful review! We're thrilled to hear that Rachide and Torren provided you with great customer service and did a fantastic job on your car. We appreciate your feedback and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

October 16, 2024

It was a very helpful and quick service, price was reasonable and the employees were very kind. More

by ADbigD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Rutledge
Oct 17, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! It's great to know that our team was kind and took good care of you. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

October 16, 2024

My car was in the shop much too long for the service completed by Tynans More

by PFONDOBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We apologize for the delay and any inconvenience it caused. We strive to provide timely service and will review your experience to ensure we improve going forward. Jacqueline Goldsboro - Customer Care Coordinator

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