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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,746 Reviews

2,746 Reviews of Tynan's Volkswagen - Service Center

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November 07, 2024

Cauther is the man and tools great care of me! The technician Hubert did a great job and I haven’t had any issues since he completed the work! He was easy on the eyes too… More

by LUKE_MARLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hubert Rodriguez
Nov 08, 2024 -

Tynan's Volkswagen responded

Thank you for the fantastic review! We're thrilled that Cauther and Hubert took such great care of you and that Hubert’s work has held up perfectly. It's wonderful to know that the team made your experience so positive (and enjoyable!). We look forward to welcoming you back and appreciate your kind words! Jacqueline Goldsboro -Customer Care Coordinator

November 07, 2024

Brian is always amazing! He takes the time to support your need and is so kind and thoughtful through the entire process. He is a pleasure to connect with. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Tynan's Volkswagen responded

Thank you so much for sharing your experience! We're delighted to hear that Brian consistently provides thoughtful and supportive service. We’ll be sure to pass along your kind words, and we look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

November 06, 2024

STILL NO RESOLVEMENT I didn’t have much dealing with Cauther other than checking me in & out. I spent 3 hours at the dealership & not one person spoke to me. I received one text wanting me to approve More

by AMBERWIND13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us. We're sorry your visit didn’t meet your expectations and lacked communication during your time at the dealership. It’s concerning to hear that the dented wheel repair was not mentioned during your visit. This is certainly not the standard of transparency we aim to uphold. We appreciate you bringing this to our attention, and we will review our processes to ensure such an oversight does not happen in the future. Thank you again for bringing these concerns to our attention. Jacqueline Goldsboro - Customer Care Coordinator

November 05, 2024

Service is always great at Tynan’s. They communicate thoroughly with me along the way and are always backing their work. More

by KIMKIMMANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Tynan's Volkswagen responded

Thank you so much for the kind words! We appreciate your trust in us and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 04, 2024

A text was all that was needed for them to take care of my immediate needs! It was amazing! More

by Toddmerko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the name. She was extremely kind.
Nov 05, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're so glad to hear that a simple text was all it took to address your needs quickly and efficiently. If there's anything else we can assist you with, just let us know – we're here for you! Jacqueline Goldsboro -Customer Care Coordinator

November 03, 2024

Great service and professionalism from Brian and all staff! They take great care of our car! More

by ROSEANDERSON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you for the wonderful feedback! We’re delighted that Brian and the team provided excellent service and professionalism. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

November 03, 2024

Fantastic, reliable and always takes care of us. So well pleased with the service department. It’s a relief to find good service to take care of our car needs. Thank you Cauther for all your assista More

by PROFESSORGEN.REEVES
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! Cauther and the team truly appreciate the opportunity to help keep your VW running smoothly. Knowing you’re well pleased with our service means a lot to us, and we look forward to continuing to provide the care and support you deserve. Thank you again! Jacqueline Goldsboro - Customer Care Coordinator

November 03, 2024

First Class dealership, fair and honest prices. Just purchased my second vehicle in six years. I love the honest and professional service! More

by RICARDO.PATTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that our team's hard work improved your experience, and we’re glad that our manager could support you so effectively. Jacqueline Goldsboro - Customer Care Coordinator

November 03, 2024

Tynans consistently provides hassle-free service, always helpful and thorough when fixing my car. Highly recommended! More

by IGORBAKSHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words and recommendation! We’re thrilled that you consistently experience hassle-free and thorough service. We look forward to keeping your car running smoothly for many future miles! Jacqueline Goldsboro - Customer Care Coordinator

November 02, 2024

Just a very typical dealership what we consumers expect these days. A lot of back-and-forth when negotiating pricing and forcing to use their financing for the kickback. That’s all right it’s what’s expec More

by CHRISTAFER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachide Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We’re sorry your experience with us didn’t fully meet your expectations. Transparency and clear communication are essential to us, and we apologize for any confusion regarding the oil change program or financing process. Please feel free to reach out if there’s anything we can do to improve your experience. —your satisfaction matters to us. Jacqueline Goldsboro - Customer Care Coordinator

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