Tynan's Nissan Aurora - Service Center

Great customer service! I have a 2013 Nissan Sentra. Every time I need service I take my car right down to Tynan's. They are always helpful, reasonable and provide great cust I have a 2013 Nissan Sentra. Every time I need service I take my car right down to Tynan's. They are always helpful, reasonable and provide great customer service. More

Very thorough Brian was awesome at getting details to help insure techs could address my concerns. He even took the time to drive my vehicle himself and found that Brian was awesome at getting details to help insure techs could address my concerns. He even took the time to drive my vehicle himself and found that the issue I was experiancing on the passenger side was more prononced on the driver's side and had the tech take care of both sides. My vehicle is now back to it's normal quite ride. More

Getting harder to trust this service center I have taken my truck to Tynan's for service diligently since I purchased it four years ago. When I dropped it off for a routine oil change I was info I have taken my truck to Tynan's for service diligently since I purchased it four years ago. When I dropped it off for a routine oil change I was informed of 6 or 7 major issues that needed immediate attention. It turns out that, somewhere between 30 and 50 thousand miles, the service department failed to notify or make me aware of standard checkups that were due - even though i brought the vehicle in regularly during that span. This was the reason that critical components had gone uninspected, unnoticed and were now in failure status. When I pointed this out to Luke the service rep, he simply shrugged his shoulders and, without any care or concern, pointed out that I now needed $1400 in repairs that were normally routine. He took no accountability for the mistakes that were made and displayed terrible concern for a loyal customer. When I mentioned that I had purchased three vehicles there (one new and two used) he actually went so far as to tell me that, I should have known what was due since I'd already purchased cars there before. In essence, it was all my fault. I told him that, like most customers, I rely on the maintenance team to inform me of what needs to be done so I can do them. Again, he showed no care or concern for a problem that his team created. I am leary of ever returning to Tynan's for sales or service in the near future. More

Great service! I had an excellent experience with the service department! The work was completed on time and Luke was great to deal with. I highly recommend Tynan’s. I had an excellent experience with the service department! The work was completed on time and Luke was great to deal with. I highly recommend Tynan’s. More

Great costumer service Just super great service very professional with a lot patience and dedication to the client thanks Tynans Especially to Adam Tynan for everything y Just super great service very professional with a lot patience and dedication to the client thanks Tynans Especially to Adam Tynan for everything you did for us More

Replacement radio I’ve got a bad radio. New radio was ordered. New radio is worse than the first. Unable to calibrate. Another radio has to be ordered. This will be my I’ve got a bad radio. New radio was ordered. New radio is worse than the first. Unable to calibrate. Another radio has to be ordered. This will be my 3rd trip to fix radio. More

Splendid highest level of service. Thanks so much to Jason and Lukas. Maximum attention, great deals. I don't know what to say. I've been coming to this service center since August, Thanks so much to Jason and Lukas. Maximum attention, great deals. I don't know what to say. I've been coming to this service center since August, 2011. Every time when I come Jason and Lukas treat me like a close friend. But here was moment I couldn't understand. I was at waiting area and Lukas came up to me to tell me what must be done for my car for better performance. I fully trust Lukas. I don't understand why I should know what must be done before it is done? By mind according Lukas and Jason attention and advice I must see paper work what was done just before I pay. What do I mean is if Lukas tells me something must be done, I can not tell him NO, Don't do it. I trust Lukas, I trust Jason, My safety, my car condition depends on Lukas advice and mechanic who provides service, and if something must be done, I believe I must not approve proposal work. This work must be done I'm really appreciated Jason and Lukas, because I have people I trust, because they keep my car in good shape, Finally my safety, my life (when I drive) depends on their service. My car condition depends on Jason and Lukas. I'm really happy I know people at Tynan's service service. Thanks so much. More

No hassle, no surprises, short wait time. Jason was polite and courteous, no hassles, no surprises, wait time was short, wait area was clean and well maintained, car runs like new and the comp Jason was polite and courteous, no hassles, no surprises, wait time was short, wait area was clean and well maintained, car runs like new and the complimentary car wash was greatly appreciated. More

Awesome service, awesome people It was a little crowded , after all it was a Saturday morning but anyway the dealer managed to give everybody fast and friendly service, the waiting It was a little crowded , after all it was a Saturday morning but anyway the dealer managed to give everybody fast and friendly service, the waiting room is great! More

Rich always takes great care of me They ALWAYS know what they are doing and fix my car right.., ALWAYS! This time, it was something minor, but I’ve had my entire engine replaced by the They ALWAYS know what they are doing and fix my car right.., ALWAYS! This time, it was something minor, but I’ve had my entire engine replaced by these guys and it’s always done right. More