Tynan's Nissan Aurora - Service Center

Excellent The staff and service is quick and very professional ! The time I went in and the speed to witch I got out was very quick , plus the location is gr The staff and service is quick and very professional ! The time I went in and the speed to witch I got out was very quick , plus the location is great for me More

Efficient and Friendly Solid customer service! I appreciate all of the crew in the Service department for the work they do. They take care of every aspect of my visit. Solid customer service! I appreciate all of the crew in the Service department for the work they do. They take care of every aspect of my visit. More

OUTSTANDING CUSTOMER SERVICE Brian provided OUTSTANDING CUSTOMER SERVICE as always. Always takes care of me. (even though he's a 49er fan...lol) Also wanted to provide comment on Brian provided OUTSTANDING CUSTOMER SERVICE as always. Always takes care of me. (even though he's a 49er fan...lol) Also wanted to provide comment on Chase, new to me but is also following suit on OUTSTANDING CUSTOMER SERVICE. The Master Tech was also amazing on letting me know pep boys wasnt doing their job properly. More

Not up to snuff have not been to your service center for over a year...Not up to previous experiences. Probably won't be back.. I was extremely disappointed in the q have not been to your service center for over a year...Not up to previous experiences. Probably won't be back.. I was extremely disappointed in the quality of service. I came in for a oil change. My car was checked over for problems a couple were found. My previous oil change visit I was told the master cylinder was leaking. I never had it fixed. Yet on this visit no mention of it at all. Seems strange to me. I mentioned it to the service reps and was told oh we can put it back on the rack.. I had been there for almost 2 hours. not happening.. do not know if it was just a bad day or this is the new business model. recognized none of the employees this time around More

Disagree Took my car for mirrow fix after a hit, my mirrow are electrical mirrows and since this was a simple and easy quick fix. Cause the part since somethin Took my car for mirrow fix after a hit, my mirrow are electrical mirrows and since this was a simple and easy quick fix. Cause the part since something that was just a part to assemble. But, when I took the car the other mirrow was perfectly working. And after I get back the car both mirrows wasn't working and after talked with the guy in there he only said it maybe a cable the little motor or something else. So, basically to fine it out I had to pay again for the inspection and plus the repair. Since, I took the car with my mirrow working!! So, basically no reason to pay for any other extra fix that it wasn't just assemble the other mirrow!! More

Accounting concern and safety repair svc work concerns Sales person terrible. Diagnostic svc charge credit not given or hidden for some reason. Questions about quality of repairs and safety concerns. Timef Sales person terrible. Diagnostic svc charge credit not given or hidden for some reason. Questions about quality of repairs and safety concerns. Timeframe not kept. More

Service Was told how long and it was exactly that and was informed of the services upfront and given a estimated. Information was good and estimate was very a Was told how long and it was exactly that and was informed of the services upfront and given a estimated. Information was good and estimate was very accurate. More

A pleasant experience. I brought my girlfriend's Ford Fusion in for an oil change and tire rotation. They changed the oil, topped off fluids, checked the battery, rotated th I brought my girlfriend's Ford Fusion in for an oil change and tire rotation. They changed the oil, topped off fluids, checked the battery, rotated the tires, and washed the vehicle. They also did a complete visual inspection. I worked with David and was kept informed and they were done before they promised. Very happy with the experience. More

ongoing saga My adviser, Luke ,did a great job in informing me of the additional findings on my car. I brought it in for one issue, and it ended up having 3 or 4 My adviser, Luke ,did a great job in informing me of the additional findings on my car. I brought it in for one issue, and it ended up having 3 or 4 more by the time it was done. He patiently connected with the warranty company and got the charges covered, which helped me a lot. More

Great service experience I have nearly 230,000 miles on my Xterra. Rich Mc Anally has made sure all systems are checked with each visit and recommends essential maintenance as I have nearly 230,000 miles on my Xterra. Rich Mc Anally has made sure all systems are checked with each visit and recommends essential maintenance as required. Hope to keep her on the road another 200 K. thanks Rich. More