Tynan's Nissan Aurora - Service Center

Thank you Rich. I am always amazed how you do what you do. 100% above and beyond! I am always amazed how you do what you do. 100% above and beyond! More

Very professional. I Won’t take my car anywhere else. Honest and won’t try to upsell or force you to pay for repairs you did not expect I Won’t take my car anywhere else. Honest and won’t try to upsell or force you to pay for repairs you did not expect More

buena atención y personal muy amable que ayuda a solventar los problemas o dudas que tengas solventar los problemas o dudas que tengas More

Not impressed with guest intake. This was my first time at this location. I waited in my car like a dummy waiting for a service tech to greet me with a tablet and get my info. No sig This was my first time at this location. I waited in my car like a dummy waiting for a service tech to greet me with a tablet and get my info. No signage indicating that you should leave the car and go in. I'm handicapped, removed my walker and went in. Everything was good intil I was done. They parked my car in the "front" and was backed into the spot. Hello, walker!! The car was so close yo one next to my driver's door I couldn't fit into my car! Never again will I come to this location. More

Service was done in a timely manner and completed to my satisfaction. Ride to and from Tynan's was a nice touch. satisfaction. Ride to and from Tynan's was a nice touch. More

Richard did not address my issue with the shaking engine and told me that I never mentioned it which I did. I was then told I need to bring the car back again and pay an additional free to get that looked a and told me that I never mentioned it which I did. I was then told I need to bring the car back again and pay an additional free to get that looked at. My car was there long enough for them to inspect it and I thought they did. I cannot go without my car for another week. He also proceeded to argue with me on the phone. Better notes should be taken. Extremely unprofessional. I want this fee waived and the problem to be looked at. I also would like a different advisor that knows proper communication skills and owns a mistake when they make one. More

I had a bad battery in my new truck and they replaced it with the warranty with the warranty More

Adnan has always been the best at taking time to explain everything to me. He is always patient. . everything to me. He is always patient. . More

I love going to Nissan they are very Good at what they do Thank you Thank you More

The guy who helped me had great customer service. He was very friendly and welcoming. The girl behind the cashier desk, seemed cold and distant. I am gay guy, so it's not like I hit on her or anythin He was very friendly and welcoming. The girl behind the cashier desk, seemed cold and distant. I am gay guy, so it's not like I hit on her or anything. I just was there to pay. But instead of a friendly hello, and have a nice day customer service attitude, she came across as if I was bothering her. Regarding the dealership. I was there because you sent me a $19.99 coupon for an oil change. The total came to a little under $29. There was a charge there for an inspection and who knows what other charges. I think, if you advertise for $19.99 the charge should be $19.99 plus tax and maybe disposal or whatever. But not 50% more than the advertised price. I had another coupon for a different place for $21.99. And I have done my oil change there before and it was the coupon price plus approximately a couple dollars more. So I figured at your place, I would pay $19.99 plus a couple dollars more, not 50% more. So the whole thing came across dishonest. The receipt was difficult to understand. But the guy who took my keys, had great customer service. Was very friendly. I also went to the car dealership side and looked at new Nissans. Even though my Rogue only has about 12,000 miles, it's a 2017. So I was thinking that it might be time to start looking at new cars. But after the tricky pricing I received from a simple oil change, I worried that the car dealership side could be similar. So I will probably wait until my car has closer to 20,000 miles. More