Tynan's Nissan Aurora

What we have here is "failure to communicate" We had previously submitted a five star review on this dealer, but now it is reduced to 3 stars. We went to the DMV to register our new vehicle. An We had previously submitted a five star review on this dealer, but now it is reduced to 3 stars. We went to the DMV to register our new vehicle. And guess what? We were sent the wrong paper work. Two hours + 30 minutes wasted. A phone call to Tynan's led to the correct forms/title being sent or delivered to the DMV. So now we make a second trip to the DMV and the vehicle is successfully registered. Tynan's claimed the paper work was sent; and they received a form indicating it was never picked up. If this is true, a simple phone call or email would have helped. In any event, we had a major breakdown in communications. We had a great sales experience, but admin service after the sale was missing in action. More

No Pressure Dan was very helpful and worked hard to earn our business. I would have walked out, if there was a hard pressure sales attitude. The sale went quick. Dan was very helpful and worked hard to earn our business. I would have walked out, if there was a hard pressure sales attitude. The sale went quick. More

The wait & experience was great. The experience was painless and the atmosphere was great. I was also glad to see they had free Wi-Fi and reading material. All employees that I came The experience was painless and the atmosphere was great. I was also glad to see they had free Wi-Fi and reading material. All employees that I came into contact were very friendly. More

Great customer service Helped me out right away. Friendly and professional even while I was about to melt-down. Set me at ease and git me back on the road so I didn't have t Helped me out right away. Friendly and professional even while I was about to melt-down. Set me at ease and git me back on the road so I didn't have to delay my trip. Thanks, Luke! More

No one got "pushy" I had a great time with the people there because no-one got the hard sell attiude.. I had already walked out of a dealership (Nissan) for that.. Eve I had a great time with the people there because no-one got the hard sell attiude.. I had already walked out of a dealership (Nissan) for that.. Everyone was very helpful and met my needs More

Very friendly and listened to what I needed Wonderful service!!! Was very pleased with the customer care and the quality of the car. Very excited about my purchase thanks to Taylor! I would reco Wonderful service!!! Was very pleased with the customer care and the quality of the car. Very excited about my purchase thanks to Taylor! I would recommend Tynan’s to anyone who is looking for no pressure sales. More

Great experience with drop in for oil change Excellent service, in and out quickly despite a late afternoon noon drop in visit. The waiting area was clean and comfortable, nice that cold water wa Excellent service, in and out quickly despite a late afternoon noon drop in visit. The waiting area was clean and comfortable, nice that cold water was provided. More

Excellent service I bought my tires a few months ago and my tire pressure light came on. I took it to get serviced and they took care of my tire that had a nail. I was I bought my tires a few months ago and my tire pressure light came on. I took it to get serviced and they took care of my tire that had a nail. I was really appreciative of the service. More

Oil Change and Brake Flush I called the week of to ensure I could get a brake flush included with my oil change. The team set an appointment for me, and I was able to get in and I called the week of to ensure I could get a brake flush included with my oil change. The team set an appointment for me, and I was able to get in and out pretty quickly despite dropping it off on a busy Saturday morning. We reviewed a couple areas to keep an eye out for (battery corrosion, microfilter). I was updated on the status throughout my waiting period. Great service, great staff. Very happy. More

Just Too Good Nothing ever changes. I call up and make an appointment. Luke Clearwater knows who I am, my Xterra record is pulled up about two seconds into our con Nothing ever changes. I call up and make an appointment. Luke Clearwater knows who I am, my Xterra record is pulled up about two seconds into our conversation, and an appointment is made inside of 10 seconds. I show up 5 days later for the service appointment,and of course they're expecting me. Luke meets me and goes over what I need. No muss, no fuss. Just precision. I tell Luke that I'm going to buy a small item from the parts department. He looks at what I have, pulls out some needle nose pliers and fixes the semi broken part and runs out to install it for me. What a nice guy!! I came to Tynan's for a service check, consisting mostly of an oil change & filter. I figured 1.5 hours as I'm not the only customer there. Luke finds me 45 minutes after I showed up telling me the service is complete and the Xterra is ready to roll!! As I wrote at the beginning of this note: nothing ever changes...............great service, a superb service staff, and genuine courtesy by that service staff. I'm a happy camper!! More