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Tynan's Nissan Aurora

Aurora, CO

4.7
7,608 Reviews
Welcome to Tynan's Nissan Aurora, part of the Tynan’s Auto Group. There's a reason why Tynan's Nissan is a premier new Nissan and used car dealer for the greater Denver area: We provide quality and affordable new and used Nissan cars, trucks, and SUVs. Make us your first choice of a new Denver Nissan dealer or new Aurora Nissan dealer. You won’t be disappointed!
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780 S Havana St

Aurora, CO

80012

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Showing 7,608 reviews

March 04, 2021

Excellent service. Nice job, customer service is 100%. Recommended to other to get this service. Very warm welcoming and clear communication. Sweet of voice. Very professional More

by KM.THAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven "Chase" Barns
Mar 04, 2021 -

Tynan's Nissan Aurora responded

Thanks for this great review and recommendation! We're so happy to hear our team stepped up and provided a five-star experience for you during your visit! Thank you for choosing Tynan's Nissan Aurora!

March 04, 2021

This review was solicited by the dealer.I had the car in This review was solicited by the dealer. I had the car in for service. Ratings IMHO as compared to others on the area: Customer service- average. More

by Practitioner2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven "Chase" Barns
Mar 05, 2021 -

Tynan's Nissan Aurora responded

Thank you for your honest review! Customer feedback is important to us and we will use your comments to improve moving forward. If you have any specific questions on pricing, please feel free to contact us and we would be more than happy to address any concerns, Cara Andersen- cara.andersen@tynans.com - 303-341-3564.

Mar 05, 2021 -

Practitioner2 responded

Hi Cara, Please see my prior email. Thanks!

March 04, 2021

Greetings. My name is Royston Gibbs and I live in Northern California. I was visiting Denver, Colorado and decided to get an oil change. Googled the Nissan dealerships in the area. Went there and tol More

by R.GIBBS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Laatsch
Mar 04, 2021 -

Tynan's Nissan Aurora responded

Royston, We're so pleased you took the time to leave us this excellent review! Our team appreciates your time and is happy we made your decision to service your vehicle with us worthwhile! We're glad we could help you get the care you needed in an unfamiliar city! Take care!

March 03, 2021

They were very clear and communicative with what problems were identified with my car. The service was fast, the quality was great and the car looks great. More

by CLAYENDERLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Laatsch, Steven "Chase" Barns
Mar 03, 2021 -

Tynan's Nissan Aurora responded

It was our pleasure to assist you. Thank you from all of us here at Tynan's Nissan Aurora!

March 03, 2021

Takes advantage of women that don't know about cars! They covered their xxxxx but I replaced a motor and switch for $1100.00 that didn't need replaced for my window. It was an electrical problem that they di More

by PERRYLINDA63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Tynan's Nissan Aurora responded

We're sorry to hear of your frustration. Please know that customer service is always our top priority - regardless of gender - and while we do our best to diagnose vehicle issues accurately, in certain cases it can take multiple visits to make sure the problem has been properly addressed. We once again apologize for your frustration and hope you'll consider giving us another chance in the future. Should you have further questions or concerns, please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564. Thank you.

March 03, 2021

I came in per a recall notice, after representatives had refused to abide by the recall notice. I spent the time in the dealership in a tiny, crowded waiting room in the midst of this pandemic, when the rec More

by holgatemks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Simons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Tynan's Nissan Aurora responded

Thank you for taking the time to share this feedback. We're sorry to hear of your disappointment and will be discussing your comments with our team so that we can work toward improving. If you'd like to speak with us in greater detail, please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564.

March 03, 2021

Impeccable customer service, from the entire staff. Courteous, friendly customer service representatives. I Always receive conscientious fservjce, snd even if a service representative is not serving More

by NATHANIELHICKS531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven "Chase" Barns, Agustin Lopez
Mar 03, 2021 -

Tynan's Nissan Aurora responded

We appreciate the great feedback about our team! Thanks for your business, from all of us here at Tynan's Nissan Aurora and we'll see you next time!

March 03, 2021

The sales team was/is super helpful, its been a surprisingly pleasant experience. I look forward to working with them for the foreseeable future. Thank you. More

by gholznate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dellinger
Mar 03, 2021 -

Tynan's Nissan Aurora responded

Thank you for choosing Tynan's Nissan Aurora, we appreciate your positive feedback!

March 03, 2021

Great experience! Very helpful. I started online and went in to finish everything and everyone was very helpful. I worked with JT and he answered all my questions. More

by armandos422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jharen Knoblock
Mar 04, 2021 -

Tynan's Nissan Aurora responded

We’re delighted TJ and our team could deliver an excellent experience! Thanks for choosing Tynan's Nissan Aurora!

March 02, 2021

I had a 10 percent discount but the amount came out the same to the quote that was texted to me. It seemed like I wasn’t really given the discount More

by DAIKINGS03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven "Chase" Barns
Mar 03, 2021 -

Tynan's Nissan Aurora responded

Thank you for bringing this to our attention. If you'd like to discuss this situation with us in greater detail, please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564.

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