93 Reviews of Two Rivers Ford Inc - Service Center
As always, Two Rivers Ford did not disappoint. They treat customers like we are family. Service Manager, Chris always goes above & beyond. Thanks to all the crew at Two Rivers. treat customers like we are family. Service Manager, Chris always goes above & beyond. Thanks to all the crew at Two Rivers. More
Friendly service First come first service. I was skeptical. But the process was easy, wait for an oil change was only an hour. Very pleased with the work and price First come first service. I was skeptical. But the process was easy, wait for an oil change was only an hour. Very pleased with the work and price More
Service made easy I was met by Steve Hess at 7am. My regular service was done in just over an hour. Turned out I needed brakes. Steve informed me and rotors were resurf I was met by Steve Hess at 7am. My regular service was done in just over an hour. Turned out I needed brakes. Steve informed me and rotors were resurfaced and pads replaced in a couple of hours. I was out by lunch. I was very happy with my experience and thankful for Steve and Two Rivers Service Department. More
Again - A Dealership That Cares! I used to dread regular auto maintenance because it was always a harrowing experience...until we were making the move to TN and had to have our car se I used to dread regular auto maintenance because it was always a harrowing experience...until we were making the move to TN and had to have our car serviced while in town looking for our future home. We would NEVER think of going anywhere else. Two Rivers knows their customers, cares about their customers and treats them wonderfully. We didn't buy our car here. We purchased it a year or so before me relocated from Chicago to Mount Juliet. But that does not matter to Two Rivers and, because of that, when the time comes, we will go no where else to buy our next vehicle and ONLY GET SERVICE from Two Rivers. Can I give you 10 stars, please? More
Best Ford Service Team, Hands Down! Two Rivers Ford has been my family's Ford dealer of choice for over a decade. Even after we moved to Gallatin, we still bring our vehicles to Two Rive Two Rivers Ford has been my family's Ford dealer of choice for over a decade. Even after we moved to Gallatin, we still bring our vehicles to Two Rivers for service. Steve Hess is excellent, and always takes care of whatever we need. Steve, and the entire service team, consistently go above and beyond! More
Great service These guys are great they even helped me and gave a loaner after Franklin ford store would not and I bought it there !!! My next car will come from tw These guys are great they even helped me and gave a loaner after Franklin ford store would not and I bought it there !!! My next car will come from two rivers ford Chris the service director is the man!!! More
Top Notch I buy all my cars from Two Rivers, and will continue to do so. The service is impeccable!. Steve Hess is the BEST! Everyone is very kind and profes I buy all my cars from Two Rivers, and will continue to do so. The service is impeccable!. Steve Hess is the BEST! Everyone is very kind and professional. I've never had a bad experience. More
Exceptional Service Two Rivers Ford couldn't be a better place to have your car serviced. Steve Hess is attentive and detailed. I was told my vehicle would be ready in Two Rivers Ford couldn't be a better place to have your car serviced. Steve Hess is attentive and detailed. I was told my vehicle would be ready in a day and it was ready early that afternoon. I was amazed how quickly they were able to address all of the items on my service and repair list. Melanie is amazing, her staff is great. There is not a single thing that I would change. Keep up the great work. Other dealerships should learn from you. More
Customer service Steve Hess is totally outstanding. Professional, knowledgeable, and trust worthy. Great experience for 16 years and counting. Steve keeps my 06 f150 r Steve Hess is totally outstanding. Professional, knowledgeable, and trust worthy. Great experience for 16 years and counting. Steve keeps my 06 f150 running strong. Very happy with this dealership. More
Oil Change Took my 2018 Ford Explorer for an oil change at this location. Two weeks later I get an Change oil Soon alert. Called Chris Tylor for days and left a Took my 2018 Ford Explorer for an oil change at this location. Two weeks later I get an Change oil Soon alert. Called Chris Tylor for days and left a voicemail to let him know the situation, but never received a call back. I guess Chris and his team are to busy NOT changing the oil on peoples cars. Ended up taking my car to Firestone and change the oil. Never ever going back to Two rivers Ford to buy or service a car. Also reading some of the reviews here seems that I am not the only one had this issue More