Two Rivers Ford

Great Experience After loosing my vehicle in an accident, I went to Two Rivers Ford. The experience gives me hope for the car sales industry. Mark Seifert was extrem After loosing my vehicle in an accident, I went to Two Rivers Ford. The experience gives me hope for the car sales industry. Mark Seifert was extremely nice, very knowledgeable, and not pushy. I plan on doing business with him again. James Thomas More

Would deal with again I dealt with Joel at this dealer and would have no issue doing so again, he made everything smooth for me being out of state. Wish there were more hon I dealt with Joel at this dealer and would have no issue doing so again, he made everything smooth for me being out of state. Wish there were more honest people in the sales industry like him. More

Excellent sales man Brent Jordan and Abe Kahn both assisted in my purchase. Brent personally took the time to listen, understand, and hear what I wanted. He explained eve Brent Jordan and Abe Kahn both assisted in my purchase. Brent personally took the time to listen, understand, and hear what I wanted. He explained every feature of the truck and followed up with me Abe also took the time to call me after the sale and ensure I had an enjoyable experience Things I didn't like: the general manager never shook my hand or acknowledged me as a paying customer. I was told he was extremely busy More

Absolutely exceptional. Everything I could ever have hoped for. In my search to purchase a new vehicle, this location was the third car dealership my wife and I traveled to. Everything I could ever have hoped for. In my search to purchase a new vehicle, this location was the third car dealership my wife and I traveled to. We worked with employee Frank Snipes. Immediately upon contacting him we both felt at ease and re-assured that Frank wasn't just trying to make a sale. In fact, he told us several times that if he could not make us happy, he wanted us to leave, and that we deserved only what we wanted. The employees are non-commissioned and it definitely shows. No tricks, no desperation, just two people coming to a fair agreement. That's pretty cool, I think. At the onset, we picked out a particular vehicle that we wanted, however we wanted a set of tires that were on another vehicle. As it turned out, that simply wasn't a possibility. We then found another vehicle on the lot, priced higher, but with the tires I wanted. I won't get into the amount, but we were unwilling to pay the price for the second vehicle. Frank went above and beyond and basically matched the price of the lower vehicle to make US happy. I left with a new car and have absolutely no buyer's regret. I KNOW that I got a good deal, and I don't feel taken advantage of in the least. I drove the exact car I wanted off the lot, plus some. The car lot is amazing, and Frank is exceptional. As an added bonus, the first tank of gas is on the car lot. If that wasn't enough, Frank was aware that we had been to two other lots and were beginning to get hungry. Instead of driving our new vehicle to Mapco to get the gas, he drove his personal vehicle to the Mapco and we followed. While saving only a small amount of time, it speaks volumes about Frank and his outlook on customers. I really cannot say enough good things about this location or Frank. I felt like I was buying a car from a family member. If you are buying a new vehicle, please go here. I can't imagine ever going to another car dealership. You will NOT regret it. I'm doing this review ONLY because I believe in Frank and Two Rivers Ford Inc. More

Dealerships could learn from Two Rivers Ford My wife and I spent two hours at a dealership this morning just trying to make the deal. No luck. It was very frustrating. We had seen an Escape at Tw My wife and I spent two hours at a dealership this morning just trying to make the deal. No luck. It was very frustrating. We had seen an Escape at Two Rivers like the one we tried to buy earlier. I made an appointment from the website and submitted a credit app. When we got there Abe was there to greet us and helped us learn about the car. He made sure we had a good test drive to make sure we liked the ride and everything was right with the car. I told him what I wanted for my trade and in 15 minutes the deal was done, and I saved a ton. Reggie in finance was pleasant and has a good sense of humor. He made committing to monthly payments almost pleasant. Abe took care of the cleanup and filled it with gas. Old school service right there. I definitely will buy another car there and will give there service a shot, even if it is 25 miles away. More

Excellent Purchase/Service Experience at Two Rivers Ford I purchased a 2016 F250 Super Duty XLT Super Crew 6.2L V8 on 11/11/2016. Frank Snipes was the sales rep. He was straightforward, fair, honest, and he I purchased a 2016 F250 Super Duty XLT Super Crew 6.2L V8 on 11/11/2016. Frank Snipes was the sales rep. He was straightforward, fair, honest, and helpful. I met Frank one week prior while having my 2008 F350 Super Duty serviced, and I explained to him that I was wanting to go down in truck size since I no longer needed the F350. Long story short, I purchased the new truck from Two Rivers. I was very pleased with the experience, I am a "seasoned" citizen, so its not my first (hopefully not my last...) rodeo... Keywords: Professional, courteous, responsive, fair, friendly And oh not to mention I got a heck of a good deal on the truck and a fair trade value for my previous truck. Frank Snipes, Tommy Crockett, and Kenny Fitzpatrick were all helpful, and efficient in completing the sales transaction. Why did I give them 5 stars?? because there was not a place to give 6 stars... More