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Two Rivers Ford
Mt Juliet, TN
889 Reviews
John Barker's Two Rivers Ford is locally owned and has been proudly serving Middle Tennessee and the South since 1983. We're one of the top 40 Ford Dealers in the Nation, and we sell all our new, non-specialty Fords at invoice, which means we have the best prices around. We also have a non-commissioned sales team that offers a no-pressure, transparent buying experience. We have a huge selection of certified pre-owned vehicles, and we have a Commercial Vehicle Division for your work truck needs. And when it comes to service, we offer in-dealership service, mobile service, plus pick-up-and-delivery. There's a reason we're the South's Most Trusted Ford dealer. We'd love the opportunity to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 889 reviews
July 05, 2018
Service Work I always have excellent service. I usually deal with Chuck who is very knowledgeable and has me in and out in no time. I love to come here. I always have excellent service. I usually deal with Chuck who is very knowledgeable and has me in and out in no time. I love to come here. More
by pamela1952
Employees Worked With
Chuck
June 30, 2018
Polite and knowledgeable Go see Tommy Phillips will get ya in what ya need. Would definitely recommend using them. Got a deal done about as quick as you can. Go see Tommy Phillips will get ya in what ya need. Would definitely recommend using them. Got a deal done about as quick as you can. More
by Fordguy
Employees Worked With
May 31, 2018
Excellence Jeff, service advisor, was polite and courteous. He understood my service needs and advised me on how they would be handled. The work was done in le Jeff, service advisor, was polite and courteous. He understood my service needs and advised me on how they would be handled. The work was done in less time then estimated and checkout was fast. More
by retired
Employees Worked With
Jeff. service advisor
May 30, 2018
Simple process and great friendly people to work with I had spent some time looking online and possibly planning on traveling out of state to purchase my truck but after further research and finding that I had spent some time looking online and possibly planning on traveling out of state to purchase my truck but after further research and finding that alot of the online pricing did not have fees displayed due to companies trying to have the lowest price. At Two Rivers Ford I found that there internet price was correct and there was no other fees that would be added on, they worked with me and gave me a great trade in offer and was very patient with all the questions I had. I will purchase my next vehicle with Two Rivers Ford More
by skip
Employees Worked With
May 23, 2018
Great car buying! We have gone to a few dealerships looking at and test driving cars and this one was the best! We found a great car for an awesome price and Tom helped We have gone to a few dealerships looking at and test driving cars and this one was the best! We found a great car for an awesome price and Tom helped us to do it. He was very patient with us as we had our 2 kids with us and was not pushy about buying anything. We are the type of people who like to take our time with buying anything and we do a lot of research, and we knew as soon as we saw (and drove) this car that this was the car we had been searching for (we had been looking at Explorers in our search so we had already done extensive research on them). Tom knew about specific features on the car that we didn't know about and was able to point them out to us and show us how they work. He also wanted to make sure our phones were connected to the car before we left the lot. Thanks, Tom! More
by talilya
Employees Worked With
May 23, 2018
Best Car Buying Experience Ever! Besides hearing about Two Rivers on 104.5 the Zone, Friends has also expressed their appreciation for the Two Rivers Staff. We showed up with financin Besides hearing about Two Rivers on 104.5 the Zone, Friends has also expressed their appreciation for the Two Rivers Staff. We showed up with financing in hand at 12:10pm and by 1pm we were on the road in our new Flex. Tom Phillips & Crew we’re Friendly, Knowledgeable & Professional. We will be back! Please ask Tom the names of the other two employees that assiste us they were awesome! More
by Brigsimp
Employees Worked With
May 10, 2018
Quick service and resolution My battery was failing and I called around for different prices and Two Rivers Ford was, by far, cheaper. They replaced my battery, took the old one, My battery was failing and I called around for different prices and Two Rivers Ford was, by far, cheaper. They replaced my battery, took the old one, cleaned up the terminals, and had me out the door in 30 minutes (I was expected several hours and a much higher cost). Very happy. More
by rksmerk
Employees Worked With
The experience was so fast I didn't even remember their names.
May 02, 2018
Great Service! We purchased a 2018 Escape from Tom and as always he is informative and courteous, this is the third vehicle we have purchased through Tom, we will be We purchased a 2018 Escape from Tom and as always he is informative and courteous, this is the third vehicle we have purchased through Tom, we will be back again! More
by fordguy
Employees Worked With
April 24, 2018
Very good truck buying experience! Tom Phillips was very helpful & courteous. There was no pressure to make a purchase, which I appreciated. Unlike the dealer in Lebanon from which I ma Tom Phillips was very helpful & courteous. There was no pressure to make a purchase, which I appreciated. Unlike the dealer in Lebanon from which I made my last Ford purchase in 2014, Tom followed up with me the day after I made my purchase. I highly recommend Two Rivers Ford! More
by William C.
Employees Worked With
April 17, 2018
Excellent, Tom and Reggie are awesome! This is my second car from Two Rivers. This team makes buying a car very easy. Thanks guys! From start to finish. I will definitely tell all my fr This is my second car from Two Rivers. This team makes buying a car very easy. Thanks guys! From start to finish. I will definitely tell all my friends. More
by Lacy Raiker
Employees Worked With
