Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Two Rivers Ford
Mt Juliet, TN
889 Reviews
John Barker's Two Rivers Ford is locally owned and has been proudly serving Middle Tennessee and the South since 1983. We're one of the top 40 Ford Dealers in the Nation, and we sell all our new, non-specialty Fords at invoice, which means we have the best prices around. We also have a non-commissioned sales team that offers a no-pressure, transparent buying experience. We have a huge selection of certified pre-owned vehicles, and we have a Commercial Vehicle Division for your work truck needs. And when it comes to service, we offer in-dealership service, mobile service, plus pick-up-and-delivery. There's a reason we're the South's Most Trusted Ford dealer. We'd love the opportunity to earn your business!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 889 reviews
October 18, 2018
Love the 1st come 1st service. We are OTR team truck drivers so it is not easy to make and keep appts. Love THE GREAT 1st come service. Excellent job done!!! THX for taking care of We are OTR team truck drivers so it is not easy to make and keep appts. Love THE GREAT 1st come service. Excellent job done!!! THX for taking care of my F350. More
by Harleyman
Employees Worked With
All the service staff and techs.
October 10, 2018
Service and Warranty work on two vehicles Steven Hess did a great job on helping with my 2017 F-150 lariat (spare key fob and lazer key made) as well as a recall. Also with our 2017 Ford Expl Steven Hess did a great job on helping with my 2017 F-150 lariat (spare key fob and lazer key made) as well as a recall. Also with our 2017 Ford Explorer getting warranty work done on a mirror. Very easy and quick service. This was great not having added stress as we are planning our wedding thats one month away now. Thanks More
by PA4378
Employees Worked With
Steven Hess
October 04, 2018
Great Service and Sales Staff I have bought numerous trucks and cars from Two Rivers and have always had a great buying and service experience. Gary Taylor is my go to salesman an I have bought numerous trucks and cars from Two Rivers and have always had a great buying and service experience. Gary Taylor is my go to salesman and he is always a pleasure to deal with. Service Manager Chris Taylor is one of the best and always makes sure that any problems I have are taken care of in a professional manner. Will not buy a vehicle from any other dealership in the area. More
by Safe House Nashville
Employees Worked With
Gary Taylor
October 02, 2018
The Best Service The service department goes above and beyond. Not only is Steve Hess knowledgeable about our vehicles and wants to make sure we are satisfied, but he The service department goes above and beyond. Not only is Steve Hess knowledgeable about our vehicles and wants to make sure we are satisfied, but he puts it into action when we asked for a ride to a restaurant nearby while our vehicle was being serviced. That is satisfaction. And I trust our truck is well maintained by the technicians. Even the cashier is friendly and helpful. Great job! Great dealership! More
by TNYank
Employees Worked With
Steve Hess
October 01, 2018
Appreciation of an outstanding Dealership. Tom's our man. This is the second Flex we bought from Tom. After 7 years we made the trip back to 2 Rivers instead of buying locally because we remembered the experi This is the second Flex we bought from Tom. After 7 years we made the trip back to 2 Rivers instead of buying locally because we remembered the experience we had dealing with him in 2011. He is very honest and shows us every advantage, rebate and best deal possible for our purchase and/or lease options. He takes the time to show us all the options the car offers and thoroughly goes through all the interior accessories with us so we drive away knowing we know the car inside and out. He listens to our thoughts and helps match the car to our satisfaction. The Ford Flex is a wonderful vehicle for traveling, shopping, the dogs and you can enter and exit very easily and the ride is unbelievable on long trips. Great mileage performance if you drive within the speed limits. We absolutely love it. Thanks Tom! More
by bales, neil 51
Employees Worked With
August 29, 2018
Tom made it a very enjoyable buying experience! I found the car I was looking for on their website and was assisted very efficiently and courteously by Tom Phillips through a long distance process. I found the car I was looking for on their website and was assisted very efficiently and courteously by Tom Phillips through a long distance process. When I went to get the car there were no surprises and the vehicle was immaculate g More
by Jet pilot
Employees Worked With
August 22, 2018
Loving my 5.0 Tom Phillips helped me do most of my deal on line and by telephone which saved me a lot of time!!! I came in with my financing and they had the car re Tom Phillips helped me do most of my deal on line and by telephone which saved me a lot of time!!! I came in with my financing and they had the car ready for me and I was on the road in less than an hour!! More
by Stang247
Employees Worked With
August 13, 2018
Great Sales People Both Tom and Monte, the sales people I dealt with were absolutely superb. The gave me a choice of three vehicles in my price range and put me in a Fo Both Tom and Monte, the sales people I dealt with were absolutely superb. The gave me a choice of three vehicles in my price range and put me in a Ford F-150 that exactly met my needs. No pressure, just a pleasure. More
by 2RivRev
August 13, 2018
Two Rivers Ford Loves & Respects Their Customers I always feel funny leaving reviews for Two Rivers Ford in Mount Juliet because they are so repetitive. Chris runs a stupendous service department. Ch I always feel funny leaving reviews for Two Rivers Ford in Mount Juliet because they are so repetitive. Chris runs a stupendous service department. Chuck - my Advisor - greats me by name every time I come in and they always do everything to perfection. We relocated from the Chicago Area and so we didn't even buy our Explorer from Two Rivers. Makes no difference - they treat us BETTER than family! More
by BarbLadner
Employees Worked With
Chris & Chuck in Service
July 31, 2018
Very Happy Repeat Customer I somehow expect a stressful situation when buying a car, but the experience today was incredibly organized and stress free. Our salesman, Tom Phillip I somehow expect a stressful situation when buying a car, but the experience today was incredibly organized and stress free. Our salesman, Tom Phillips, guided us through the purchase process, handling every detail of the transaction flawlessly. Choosing the right vehicle, turning our trade-in back in, transferring tags, programming keyless entry, teaching us about the FordPass app, showing us our new car’s features, even programming our phones into the new system... he did it all. Finance was a breeze with Mr Fitzgerald, a long-time employee and friendly, familiar face. Good job! More
by MCB
