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Two Rivers Ford

Mt Juliet, TN

4.8
889 Reviews
John Barker's Two Rivers Ford is locally owned and has been proudly serving Middle Tennessee and the South since 1983. We're one of the top 40 Ford Dealers in the Nation, and we sell all our new, non-specialty Fords at invoice, which means we have the best prices around. We also have a non-commissioned sales team that offers a no-pressure, transparent buying experience. We have a huge selection of certified pre-owned vehicles, and we have a Commercial Vehicle Division for your work truck needs. And when it comes to service, we offer in-dealership service, mobile service, plus pick-up-and-delivery. There's a reason we're the South's Most Trusted Ford dealer. We'd love the opportunity to earn your business!
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76 Belinda Pkwy

Mt Juliet, TN

37122

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Showing 889 reviews

January 20, 2019

Service Lane Chuck in the service lane is always extremely helpful & timely. Technicians quickly identify the problem & are correct it - Trustworthy & Customer ori More

by Robert S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
Jan 23, 2019 -

Two Rivers Ford responded

Robert, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

January 14, 2019

ESP putchase Joel Hawley was prompt and very professional. I appreciate his timely service and his very competitive pricing. I would absolutely purchase my ESP pla More

by chipgleason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Hawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Two Rivers Ford responded

Chipgleason, we appreciate your feedback of our Staff's outstanding service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to see you soon! Take care!

January 12, 2019

None Better than Two Rivers Ford The service and courtesy I receive from Two Rivers Ford in Mount Juliet is and always has been beyond all expectations. Chris (Service Manager) is kin More

by BarbLadner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris (Service Manager) Chuck (Service Advisor)
Jan 28, 2019 -

Two Rivers Ford responded

Thanks so much for taking the time to tell us this. We very much appreciate your business!

January 05, 2019

55th Anniversary fun! Bought our first car in many years and Tom Phillips made the whole experience wonderful. He knows his business, was very helpful and is like family no More

by Granddad and Grandmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Two Rivers Ford responded

Glad you are part of the Two Rivers Ford family. Thanks so much for being a loyal customer

December 19, 2018

Easiest buying experience ever. This was my third purchase from Two Rivers. Tom Phillips has been my salesperson each time and the experience was the easiest and most enjoyable I ha More

by Tink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Two Rivers Ford responded

Thanks so much for being a long time, loyal customer. We love that you said your experience was enjoyable, because at Two Rivers Ford, we think buying a car SHOULD be enjoyable, and it's our goal to make it that way. Happy driving! And we'll be sure to pass along the compliment to Tom.

December 15, 2018

Service Good experience Very friendly and nice welcome from service department. Comfortable waiting room. Was able to work at the work stations, with inter More

by Crusher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pate
Dec 19, 2018 -

Two Rivers Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a good experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 10, 2018

Used car purchase This is our second used car purchase from this dealership and each time it was super easy. We left knowing that we would be taken care of in any futur More

by Elmer Fudd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2018

Great experience!! Excellent customer service from sales to finance! Tom Phillips listened to what we wanted and helped us find the perfect vehicle. Easiest car buying More

by Tlgcwg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Fitzpatrick
Nov 05, 2018 -

Two Rivers Ford responded

That's what we like to hear! Thank you so much for taking the time to give us your feedback.

October 28, 2018

Excellent service from service department Service after the sale is most important. I continue to buy my fords from two rivers and folks like Steve Hess in the service department go the extra More

by bradwagoner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Hess
Oct 31, 2018 -

Two Rivers Ford responded

Thanks so much for the great review. We'll make sure to pass along the compliment to Steve!

October 21, 2018

Long distance purchase I'd been trying to find a particular F150 for a couple of months. It was simply not available locally and I was forced to look out of state. I had s More

by 7l2c9k01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Two Rivers Ford responded

Thanks for the great review, and for pointing out how easy it is to work with Two Rivers Ford. We always strive to make the car buying process, easy, hassle free, and actually fun! Thanks again, and we'll pass along the compliment to Tom.

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