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Two Rivers Ford
Mt Juliet, TN
876 Reviews
John Barker's Two Rivers Ford is locally owned and has been proudly serving Middle Tennessee and the South since 1983. We're one of the top 40 Ford Dealers in the Nation, and we sell all our new, non-specialty Fords at invoice, which means we have the best prices around. We also have a non-commissioned sales team that offers a no-pressure, transparent buying experience. We have a huge selection of certified pre-owned vehicles, and we have a Commercial Vehicle Division for your work truck needs. And when it comes to service, we offer in-dealership service, mobile service, plus pick-up-and-delivery. There's a reason we're the South's Most Trusted Ford dealer. We'd love the opportunity to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 876 reviews
March 28, 2024
I have been using Two Rivers Ford for almost 15yrs now. I bought two trucks from them. Tom Phillips is awesome. He works to get you what you want without any pressure. Go see the folks at Two Rivers Ford i I bought two trucks from them. Tom Phillips is awesome. He works to get you what you want without any pressure. Go see the folks at Two Rivers Ford in Mt Juliet, TN. The whole staff are friendly and helpful. If you're looking for a new or used vehicle. I recommend Tom Phillips as your salesperson. I have known Tom for many years. More
by bigmac195252
March 27, 2024
I recently had an unpleasant experience with a salesman by the name of Mike Sloan at a local car dealership. Despite expressing interest in a particular vehicle and engaging in polite conversation, Mr. Slo by the name of Mike Sloan at a local car dealership. Despite expressing interest in a particular vehicle and engaging in polite conversation, Mr. Sloan became visibly upset and displayed a negative attitude when I informed him that I would not be making a purchase that day. His behavior left me feeling shocked and uncomfortable, and ultimately led me to take my business elsewhere. It is unfortunate that Mr. Sloan's actions tarnished what could have been a positive car-buying experience. In contrast, the dealership where I ultimately made my purchase provided excellent customer service and a stress-free environment. In conclusion, I cannot recommend working with Mike Sloan based on my personal experience. His lack of professionalism and inability to handle a potential customer not making a purchase on the spot left a negative impression on me. It is important for car dealerships and their salespeople to understand that building trust and providing a positive experience is crucial for building a long-term relationship with customers. More
by Southernman
Employees Worked With
March 27, 2024
My search for a 2024 Super Duty lead me to Two Rivers Ford. I made a request for information on one via Autotrader and Tom contacted me right away. He was always quick to respond to my questions. Tom was Ford. I made a request for information on one via Autotrader and Tom contacted me right away. He was always quick to respond to my questions. Tom was on top of everything from the paperwork to making sure the truck was picked up by the shipping company. I can't state enough how good of an experience this was. It goes to show that there are good dealerships and sales people out there. Thanks Tom!!! -Matt More
by workman.matt
Employees Worked With
March 25, 2024
It was hands-down the best experience I’ve ever had at any dealership, and I’ve been to numerous. any dealership, and I’ve been to numerous. More
by Dion G
March 17, 2024
Awesome group of people at this Ford Dealership! ! Lonnie and Kenny were both awesome! They both made everything easy and I was definitely appreciative of the whole experience. ! Lonnie and Kenny were both awesome! They both made everything easy and I was definitely appreciative of the whole experience. More
by MF
March 07, 2024
This was my first experience at Two Rivers Ford. Tom Phillips customer service was excellent! I would definitely come back and shop again. Thank you Tom! Tom Phillips customer service was excellent! I would definitely come back and shop again. Thank you Tom! More
by sherrycummings3503
Employees Worked With
February 27, 2024
I’ve bought my last 3 vehicles at Two Rivers and will continue to do so. continue to do so. More
by sarahjlollar
February 24, 2024
This is the fourth vehicle I have purchased from Two Rivers Ford. The service as always is outstanding. Tom Phillips is a great salesman and a credit to the dealership. I will always buy a car from hi Rivers Ford. The service as always is outstanding. Tom Phillips is a great salesman and a credit to the dealership. I will always buy a car from him and this dealership. More
by Historybuff19662023
February 15, 2024
I was nervous coming in, but Tom made the experience as painless as possible! I will be recommending him to everyone I know. painless as possible! I will be recommending him to everyone I know. More
by hunter.winningham21
February 11, 2024
Thank you so much for making this process as easy as possible. We already enjoy our new Bronco so much. possible. We already enjoy our new Bronco so much. More
by catherinedye23
