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Two Rivers Ford

Mt Juliet, TN

4.8
889 Reviews
John Barker's Two Rivers Ford is locally owned and has been proudly serving Middle Tennessee and the South since 1983. We're one of the top 40 Ford Dealers in the Nation, and we sell all our new, non-specialty Fords at invoice, which means we have the best prices around. We also have a non-commissioned sales team that offers a no-pressure, transparent buying experience. We have a huge selection of certified pre-owned vehicles, and we have a Commercial Vehicle Division for your work truck needs. And when it comes to service, we offer in-dealership service, mobile service, plus pick-up-and-delivery. There's a reason we're the South's Most Trusted Ford dealer. We'd love the opportunity to earn your business!
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76 Belinda Pkwy

Mt Juliet, TN

37122

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Showing 889 reviews

May 30, 2021

was greeted early and taken in as soon as i got into service. truck was ready as promised and brakes were done. on drive back home everything with brake performance was awesome. calipers were all cleane More

by glegnon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Two Rivers Ford responded

Hi Glenn, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

May 26, 2021

Transparent pricing. Quick, convenient, and clear communication. Fair trade in value without trying to lowball me. Went above and beyond to take care of us and get us the car we wanted while staying More

by logant423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Barker
May 31, 2021 -

Two Rivers Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

May 22, 2021

A pleasure to shop with. My wife is very pleased with the experience. My family has purchased from Two Rivers since the days they were located in Donelson. Glad to see the customer service has not fallen by More

by dwheelertn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Two Rivers Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

May 19, 2021

Great experience with Jonathan and the team at Two Rivers. The process was very easy and we had great customer service. Communication was timely and on point. More

by hailey.cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn West
May 29, 2021 -

Two Rivers Ford responded

Hi Hailey, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 14, 2021

These are the greatest customer service people in the world. They are always friendly, professional and listen to your explanation of needs for their services. Always courteous and seem pleased that y More

by Linda12s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Two Rivers Ford responded

Thank you so much for the wonderful compliment. Honestly, our customers put a smile on our faces everyday, so it's a two way street. We greatly appreciate your business and the kind words. Have a nice day!

May 13, 2021

Lonnie was just so amazing to work with. He was so patient and answered all of our questions. Such a Godly man. Place was such a great environment! More

by Keri Latimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Two Rivers Ford responded

Hi Keri, thank you for your kind review; we are happy to pass along your comments to Lonnie here at Two Rivers Ford Inc! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2021

Two Rivers has been taking care of us individually and as a couple for many years. Brandon always gives us the best service. We hive him 5 stars every time. More

by Bobby & Allison Eastland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jodrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Two Rivers Ford responded

Thank you so much for being a loyal customer to us and to Brandon. We truly appreciate your business!

May 09, 2021

I paid for the works package. I question whether they even look at anything, hopefully they actually did the oil change and balance/rotation. They clearly did not check anything. My wipers have part of More

by Dsmiley11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
August wiles
Jun 01, 2021 -

Two Rivers Ford responded

Dsmiley11, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Two Rivers Ford Inc. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would appreciate the opportunity to speak with you regarding this matter so we can work with you to reach a resolution. Please contact us at your earliest convenience at (615) 889-9003, and we will do our best to make this right.

May 06, 2021

Excellent service from the beginning. Tom made the car buying process so simple. Will definitely buy from Two Rivers again. Love my Bronco and love Ford products. More

by clynch1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Two Rivers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2021

The deal was awesome! Straight and to the point. No pressure to buy but was honest in all answers to questions. Would definitely go there shopping again! More

by Frisbeys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Two Rivers Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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