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Two Rivers Ford

Mt Juliet, TN

4.8
881 Reviews
John Barker's Two Rivers Ford is locally owned and has been proudly serving Middle Tennessee and the South since 1983. We're one of the top 40 Ford Dealers in the Nation, and we sell all our new, non-specialty Fords at invoice, which means we have the best prices around. We also have a non-commissioned sales team that offers a no-pressure, transparent buying experience. We have a huge selection of certified pre-owned vehicles, and we have a Commercial Vehicle Division for your work truck needs. And when it comes to service, we offer in-dealership service, mobile service, plus pick-up-and-delivery. There's a reason we're the South's Most Trusted Ford dealer. We'd love the opportunity to earn your business!
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76 Belinda Pkwy

Mt Juliet, TN

37122

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Showing 881 reviews

January 29, 2022

The dealership was fantastic to work with. There was no BS on pricing, and there was no pressure to buy anything. They were honest and upfront from my first contact with them, and they stayed honest and up More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Syling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Two Rivers Ford responded

Hi Jason, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for choosing Two Rivers Ford Inc, and we hope to see you again soon!

January 15, 2022

We had a great experience with JR and Two Rivers. We were in and out just like we asked and everyone was so nice. More

by Aliciastewart412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hardiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Two Rivers Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

January 08, 2022

I have bought many vehicles from Two Rivers Ford. I am always impressed by their impeccable service and staff. They are always ready to help and no high pressure tactics. More

by ourbyrdsnest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Two Rivers Ford responded

Thank you so much for the your support and loyalty over the years. We truly appreciate you!

January 01, 2022

Attention to detail and timely service is a staple of Chris Taylor’s team at Two River’s More

by Jcherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pate Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Two Rivers Ford responded

Thank you so much for these very kind words, and for taking note of our team effort to be the best at what we do. We appreciate you!

December 16, 2021

Great customer service from start to finish! Tks for a great experience! We'll recommend to all our friends! More

by RD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

RD responded

Thanks Two Rivers Ford!

December 15, 2021

Lonnie knows his stuff and was very thorough in walking me through all aspects of my new Expedition. I have bought several vehicles from Two Rivers Ford and the experience (and the price) have been fantast More

by Len S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hardiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Davis
Dec 16, 2021 -

Two Rivers Ford responded

Hello Len, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Two Rivers Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

December 12, 2021

Chris Taylor, the service writers and mechanics are always exceptional. They take time to do it right and always advise you of any other issues they come across. In my opinion, the service department More

by Ljirik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Two Rivers Ford responded

Thank you so much for the 5 star review and the kind words about our service department. Our motto is to always do it right, and always communicate with the customer. We appreciate you taking note of our efforts!

December 11, 2021

Pate is an exceptional service advisor. He ordered mt replacement tail light assembly, arrived the next day. I was first in line the next day for install and it only took 40 minutes. Two Rivers is the More

by marathon911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pate Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Two Rivers Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Have a great day!

December 03, 2021

With the shortage of new vehicles in 2021, I heard horror stories of dealers adding admin fees up to 20,000 on new Broncos but Two Rivers stuck to their word and didn't stoop to this level. They play no gam More

by panther
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Barker
Dec 05, 2021 -

Two Rivers Ford responded

Hello, congratulations on your new vehicle and thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

December 01, 2021

Kind and courteous, no-pressure salesman...Lonnie Fox was fantastic to work with! Highly recommended him for anyone in the market for a new or used vehicle More

by Scot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Two Rivers Ford responded

We are so happy to hear you had a great experience with us. Thanks for taking the time to write this review. Lonnie is wonderful and we'll be sure to pass along the compliment. We'll see you on the road!

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