Two Rivers Ford

We had a great experience with the staff at the dealership. Tom Phillips was very knowledgeable he answered all of our questions.. Wonderful customer service. dealership. Tom Phillips was very knowledgeable he answered all of our questions.. Wonderful customer service. More

We had a wonderful transaction that was absolutely seamless from the entire staff. Tom Phillips answered all of our questions from day one, when we first stopped by to look around about a week before seamless from the entire staff. Tom Phillips answered all of our questions from day one, when we first stopped by to look around about a week before our purchase. We were greeted with top notch customer service from the minute we walked in and could not have asked for a better experience when buying our new truck! We are proud to be part of the Two Rivers Ford family! More

Fantastic experience at this dealership. They worked to find exactly what I wanted then made the buying process effortless. They worked to find exactly what I wanted then made the buying process effortless. More

We had a great experience with the dealership. Our salesman had great customer service. They helped us find the exact car we were looking for and were very informative throughout the buying proces Our salesman had great customer service. They helped us find the exact car we were looking for and were very informative throughout the buying process. More

Chillest most stress free car buy I've ever experienced. I'm very happy with my Badlands Bronco. I'm very happy with my Badlands Bronco. More

I bought my first Ford ever in January 2024. It was a 2017 Ford escape with 57,000 miles on it. John Q was my salesman and he was a super nice gentleman. My son Shawn was with me. I am technic It was a 2017 Ford escape with 57,000 miles on it. John Q was my salesman and he was a super nice gentleman. My son Shawn was with me. I am technically challenged. Shawn and John Q tried to set up my phone to GPS and it wouldn’t work. John Q said he would have it replaced. Evidently they updated it and it still doesn’t work right. It goes black and doesn’t come back on. They had my car in the shop several times before they even updated the GPS. Then my engine went out and they replaced it. Then my grandson was driving me to a baseball game and the car started making a horrible noise and we got off the interstate and checked under the car and couldn’t see anything and the noise was gone. Several days later my son was driving me to a ballgame in Kingston Springs and it started again. We stopped at a service station and couldn’t see anything. We went to the ballgame and on the way home it started again only louder. He pulled over on the interstate, in the dark and got under the car and there’s a piece that covers the underside of the car that come loose after they replaced the engine. My son pulled it off and put in the back end of my car. I called them and they put the same piece back on there. Evidently it should have been replaced. My brother drove me to an appointment and went to pick something up for me and it was making a loud noise he pulled into Gateway Tires in Murfreesboro and they checked and it was the same piece that they had replaced. I called this morning to your service center and ask for Chuck and the gentleman said he’s right here and put me through to him. I was on hold over 13 minutes and no one picked up. I have left a message for John Q. But I shouldn’t have to go through him to get someone in your service center. Linda carie More

Gary did a fantastic job. He was able to find the exact truck I was looking for in a few short hours. He was able to find the exact truck I was looking for in a few short hours. More

I knew more about the truck than the salesman. He passed me off to another sales man who was going to be there the next day who convinces me to buy the truck. Then when I show up to buy it the ori He passed me off to another sales man who was going to be there the next day who convinces me to buy the truck. Then when I show up to buy it the original sales man returns and finishes the transaction. I wasn’t feeling sure about it. I asked multiple times why there wasn’t an engine cover and I was just told it doesn’t need it and when I tried to buy one the salesman said let’s wait and use your ford points. Weeks later stills have no points or engine cover. I don’t even want the truck anymore. I ended up buying a truck that I do not like at all and I want to return it. I am going to trade it in as soon as possible and I’m going to lose money. I had a horrible experience. More

This is a place where car buying is stress free not only is Tom a great person but he knows his car business. Two Rivers Ford also has a great staff as well so the next time you buy your next car call Tom P is Tom a great person but he knows his car business. Two Rivers Ford also has a great staff as well so the next time you buy your next car call Tom Phillips you will be glad you did. More

tom did a great job. he made me feel like i was dealing with a friend i will have him get my next vehicle. he made me feel like i was dealing with a friend i will have him get my next vehicle. More