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Two Rivers Ford

Mt Juliet, TN

4.9
849 Reviews
John Barker's Two Rivers Ford is locally owned and has been proudly serving Middle Tennessee since 1983. We are one of the top 50 Ford Dealers in the Nation. We sell at 1% over invoice all non-specialty new Fords, including custom orders. We have a non-commissioned sales team that offers a no-pressure, transparent buying experience. Two Rivers Ford also stocks a huge selection of quality pre-owned vehicles--carefully chosen, inspected, and guaranteed. And when it comes to work trucks, we have one of the top Commercial Vehicle Divisions in the Nation. Two Rivers Ford is an A+ Member of the Better Business Bureau. We make buying a vehicle fast, easy, and fun!
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76 Belinda Pkwy

Mt Juliet, TN

37122

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February 28, 2023

I had a long search looking for the specific vehicle I wanted. I called around to multiple Ford dealerships and Two Rivers Ford stood out during the process. I spoke to Frank about the current and in tran More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Frank Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Two Rivers Ford responded

Thanks so much for taking the time to leave this review. Frank is wonderful and a very valuable member of our team. We always go the extra mile for our customers and we appreciate you making note of it!

February 28, 2023

Everyone at this Dealership is kind, courteous and understanding. I have enjoyed my buying process. I can highly recommend the dealer, Tom the salesman, and Kenny the finance man. All very helpfu More

by Linda12s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Two Rivers Ford responded

Great to hear, and thanks for making note of our very valued employees Tom and Kenny. We are so glad that we were able to provide you with an excellent experience. Thanks for trusting Two Rivers Ford.

February 27, 2023

They were able to find the truck I was looking for. John was very helpful. More

by geraldwallace2302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Qualkinbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Two Rivers Ford responded

Wonderful to hear. Thanks for the 5 stars!

February 22, 2023

They were evasive about simple, direct questions. They got an attitude when I was firm about knowing my own needs and preferences. I did not ultimately shop here and will not in the future. More

by MP
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
I don’t feel a need to name names because among those I spoke with, I get the impression that this is a dealership wide issue.
Feb 23, 2023 -

Two Rivers Ford responded

Hello. Thank you for you feedback. It is very dissappointing to read this review, as this is not at all how we strive do business. We are very interested in speaking with you to discuss this matter further, and we hope that you will please give us the details on your experience. Would you mind, please calling Tammy Jacobs at 615-889-9215 (ask for Tammy Jacobs), We would greatly appreciate it. Thank you.

February 22, 2023

Lonnie was hands down one of the most professional and best educated people I’ve ever met in the automobile industry!! More

by todd Tressler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Collins
Feb 23, 2023 -

Two Rivers Ford responded

Thank you so much for the kind words Todd. Lonnie is wonderful and a very valued member of our team. We are so glad that you had an excellent experience with Two Rivers Ford, and we'll be here whenever you need us!

February 21, 2023

Lonnie and Two Rivers Ford made my purchase as painless as possible. From when Lonnie alerted me that the truck was available to when I drove off the lot took less than one day. More

by mchandler23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Two Rivers Ford responded

We are so happy to hear about your great experience with Lonnie and Two Rivers Ford. Thanks so much for taking the time to write this kind review. We appreciate you!

February 20, 2023

Lonnie was awesome he was very personable and patient and showed me all the features of the car and explained how service works. More

by micah.s.brasfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hardiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Feb 20, 2023 -

Two Rivers Ford responded

We are so happy to hear that you had a great experience with Lonnie and Two Rivers Ford. Thanks so much for taking the time to leave this review!

February 15, 2023

My wife and I were very pleased with the dealership. John, the salesman was awesome and we felt very honest. He seem to know a lot about the latest technology in the vehicle. Everybody we dealt with tha More

by Mikechickvary1999
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Hawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Qualkinbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Two Rivers Ford responded

We are so happy to hear you had a great experience with John and Two Rivers Ford. There's a lot of technology these days and our salespeople are the best trained in the business to explain it, in user-friendly terms. Thank you for trusting Two Rivers Ford with your vehicle purchase.

February 11, 2023

We had issues with my Bronco order but Tom and Two Rivers pulled through and got me taken care of. 20+ year customer here. More

by pahoot7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance man is great, corner office. Can't recall name.
Feb 16, 2023 -

Two Rivers Ford responded

Thank you for this 5 star review and for allowing us to resolve your issue, but mostly thanks for being a loyal customer for 20 years. We appreciate you so much!

February 08, 2023

This is my 4th vehicle purchase from Two Rivers! Abe was fantastic to work with and Kenny in financing is excellent! Quality service throughout my car buying experience! I can’t recommend Two River More

by Mustang fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Two Rivers Ford responded

We are abolsutely honored to have earned your loyalty as a customer. Thank you. This means the world to us, and we are so appreciative of the kind words and 5 star review.

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