Twins Buick GMC

Brandon was great to work with. I would highly recommend going to him for your next car. It’s the 3rd car we’ve bought from him. going to him for your next car. It’s the 3rd car we’ve bought from him. More

Excellent customer service and very detailed in explaining everything. Mia wasn’t available at first but got us Dee Jones immediately to help us. They both did an excellent job. explaining everything. Mia wasn’t available at first but got us Dee Jones immediately to help us. They both did an excellent job. More

Everything was great she was friendly and made it easy to car shop. car shop. More

Jennifer really helped me out got me in and out super easy. Would definitely recommend seeing her!!!! easy. Would definitely recommend seeing her!!!! More

Bought a used car from Steve. Awesome salesman. Was willing to work with me since I was going out of town for a week. willing to work with me since I was going out of town for a week. More

I bought a used car from Twins, which I found out two days later had a broken AC unit, even though I had been assured all systems were in good order. I have tried for weeks to contact my sales perso days later had a broken AC unit, even though I had been assured all systems were in good order. I have tried for weeks to contact my sales person, a manager, or anyone at all who would at minimum listen to what I had to say. I have left a dozen messages, emails, and context requests asking for someone to call back. I have recieved only a single call so far, and that is because their finance department realized they never finalized the down payment. So unless you owe them money, this dealership from top to bottom will not contact you if you have any problems at all. There are plenty of other dealerships in the Columbus area. I would recommend literally any of them over this one which is filled with either cheats or incompetents. More

Jennifer was super helpful & was able to get me into the exact car I was looking for with the payment I wanted! I will be recommending Twins to all my family & friends! exact car I was looking for with the payment I wanted! I will be recommending Twins to all my family & friends! More

Went into twins buick morse rd lookin for an upgrade Brandon and Ron got me into a new vehicle and got me on the road. Brandon and Ron got me into a new vehicle and got me on the road. More

Fatimah did real fantastic with communicating and she explained to me with every detail that she feels I should be aware of. Amazing worker to work with. explained to me with every detail that she feels I should be aware of. Amazing worker to work with. More

I bought a 2018 Ford F150 from Twins Buick GMC. I found out in May 2021, that the A/C didn't work. I made an appointment 4 days ahead of time to have this issue repaired at Twins. The customer service Luc out in May 2021, that the A/C didn't work. I made an appointment 4 days ahead of time to have this issue repaired at Twins. The customer service Lucas Spencer provided was poor to say the least. After waiting 6 hours at the dealership, I received no updates or status. I went to Mr. Spencer and he then checked on the vehicle and gave me my keys saying "no pressure found in compressor and they could not locate a Ford compressor in all of Columbus." Pretty shabby, and the priority for the customer was horrible. A round trip from Cincinnati for this experience was one of the worst I have experienced.. More