Twins Buick GMC

Great working with Javier J. today. We came in looking for a truck and he was able to find us exactly what we wanted. The dealership is very clean and everyone was very nice. for a truck and he was able to find us exactly what we wanted. The dealership is very clean and everyone was very nice. More

2017 Honda odyssey with tons of issues I would say overall my experience with this car dealership was disappointing... I bought a 2017 Honda Odyssey SE back on Saturday July 25th 2020 from I would say overall my experience with this car dealership was disappointing... I bought a 2017 Honda Odyssey SE back on Saturday July 25th 2020 from the salesman named Steve. I felt like the process was rushed when doing the paperwork and I failed to do more research on the car before buying it. Steve is your typical grimy sleazy used car salesman. Rush you through the process and not go over all the information with you before signing the paperwork. I take some responsibility with not looking into the car more before purchasing and it was stupid of me but be careful with this guy. I had my first issue when driving home. The windshield mold on the side of the windshield came flying off as Im doing 70mph down the highway and it scared the crap out of me and my pregnant girlfriend . I was only 10 minutes from the dealership so I turned around and let them know about it. They said they would fix it I would just need to bring the car to them the next week after they order the parts. I get the car home and the next day the air bag sensor goes off. I was annoyed by this time and I looked up the carfax to this car and come to find out it had been in 3 accidents. The airbag never deployed but I was annoyed the accidents were never discussed at the time of buying the car. Steve weaseled in the paper where the signature is required on the carfax into a big stack of paperwork. I was never shown the information about the accidents. I never saw it and signed it. I took the car into Twins to get the airbag sensor and windshield mold fixed on Monday the 27th. Judd Paterson said he would take care of it. They had my car for two weeks and gave me a loaner which wasn't bad but just more of an inconvenience. They had to send my car to a Honda dealership to have it fixed and they paid for it but this car was supposed to go through an inspection before selling that I doubt they ever did one! So I got the car back on 8/3/2020 and now there's two back taillight bulbs out. I just feel like they did a ***** poor job at getting this vehicle ready to sell and I feel cheated that they didnt disclose all the information to me. I will be taking this car to my local honda dealership for repairs if anything else goes wrong. Im done dealing with these shady people. It was a huge mistake coming to this place. Now the Transmission is hard shifting and seeming like its skipping gears. 8/12/2020 I took my 2017 Honda Odyssey to the Honda dealership to have it inspected and come to find out the transmission is slipping like I originally thought. Honda put out a service bulletin to flush the transmission 3x"s and change the filter to see if that works. If this doesn't work I will be telling Honda to replace the transmission since it is under the 6 year 60,000 mile powertrain warranty. Even though this is a known issue with the Honda Odyssey I find it hard to believe Twins Buick and GMC didnt know about this issue before selling it. This car dealership is a joke. $19,000 van with 30,000 miles should not be having these issues. *** Also was told yesterday that I needed a new battery by the certified Honda mechanics that looked at my car. So just to recap my 4 weeks of owning this car and all the issues its needed new windshield molding, airbag sensor, 2 taillight bulbs, transmission flushed and a new battery. THIS CAR WAS NOT READY TO SELL! More

Great customer service! Sales representative was very kind and attentive. Overall it’s a great place to shop for a new or used vehicle .. great team!! kind and attentive. Overall it’s a great place to shop for a new or used vehicle .. great team!! More

Dewayne did an outstanding job in making sure I felt welcomed and reassured me that he would find something to my liking. Thank you, D! welcomed and reassured me that he would find something to my liking. Thank you, D! More

Friendly Salesperson in Jennifer York. I wanted a cash transaction but still took a while even though I didn’t want financing. Wanted to let my mechanic look over in the morning but they said they cannot transaction but still took a while even though I didn’t want financing. Wanted to let my mechanic look over in the morning but they said they cannot hold even after offering 15% down. Was told it was Company policy More

Great customer service!A Very cool group of guys! My man Dwayne Carter always Takes great care of me. I am very pleased with my purchase! Dwayne Carter always Takes great care of me. I am very pleased with my purchase! More

Jennifer Lulu York was very helpful and patient. I will refer anyone to her. The environment was pleasant and everyone was helpful including Aaron the mechanic. refer anyone to her. The environment was pleasant and everyone was helpful including Aaron the mechanic. More

Awesome experience leasing my Buick Encore!!! Do not hesitate to do business with Twins. I love my Encore and loved how easy it was to do the deal hesitate to do business with Twins. I love my Encore and loved how easy it was to do the deal More

Great experience getting oil changed at Twins Buick GMC. Mark in service was very kind and kept me in the loop on my vehicles completion status Mark in service was very kind and kept me in the loop on my vehicles completion status More

Sales person was very knowledgeable and polite. Whole process went smooth as silk. They bent over backwards to get a payment that I could afford. I highly recommend Twins Buick GMC and plan on buying my process went smooth as silk. They bent over backwards to get a payment that I could afford. I highly recommend Twins Buick GMC and plan on buying my next vehicle from them. More