Twins Buick GMC
Columbus, OH
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We originally went to look at the used inventory with the intention of purchasing, they were very up front about being wholesale, the cars are truly priced to sell. After realizing none of the used vehicles intention of purchasing, they were very up front about being wholesale, the cars are truly priced to sell. After realizing none of the used vehicles were the right one for us we were prepared to leave, that is when we were directed to Ty! He explained the process of leasing very well and without being forceful in his explanation, after hearing the details we looked at several 2021 models and found one that we loved that was even under our budget! We were walked through everything and they attempted to help us save money wherever we could, when I mentioned that I was military we even had additional discounts! They stayed until an hour later than close to help us, and when we were leaving, someone had a car accident right outside the dealership, they opened the doors again to help them inside before the storm came and help them with their vehicle needs as well! Extremely honest and helpful, an experience I will never forget, we will be returning for our next vehicle! More
Jennifer York was very nice and professional. She took the time to help us pick out our vehicle. Jennifer should be considered an asset to your company!!! the time to help us pick out our vehicle. Jennifer should be considered an asset to your company!!! More
Twins GMC is the best dealership!! I have had such an awesome experience with them. If you are looking for a new car, Brandon Lahn is your guy!! He will go the extra mile to make sure you are completely awesome experience with them. If you are looking for a new car, Brandon Lahn is your guy!! He will go the extra mile to make sure you are completely satisfied! The entire process was very easy and comfortable! I highly recommend this dealership! I purchased the GMC Terrain and I absolutely love the car!!! Make sure you ask for Brandon. I have purchased 3 vehicles from him and he never disappoints!! Superior service always!! More
Had to call the dealership multiple times to ask questions and they were always very friendly and ready to help. Sarah, Hannah and Gina were super friendly over the phone. Came in and bought my c questions and they were always very friendly and ready to help. Sarah, Hannah and Gina were super friendly over the phone. Came in and bought my car from Steve and he was cool. He was stern with his answers which threw my mom and I off guard because we weren't aware that the prices are "as-is" with no room for negotiation when we were just seeing our best option. He also said that it would be detailed for me while I signed and when I got in after purchasing it definitely wasn't detailed. Still had tobacco in the console that was there when I test drove it :( More
Brandon was out sales person and he was absolutely fantastic he got us in a nice vehicle we will definitely be sending our family and friends to see him. fantastic he got us in a nice vehicle we will definitely be sending our family and friends to see him. More
No attention to detail. Set an appointment well in advance...drove several hours to look at a dirty vehicle with mechanical issues. Basic details missed! advance...drove several hours to look at a dirty vehicle with mechanical issues. Basic details missed! More
Friendly professional. It was a very good experience complete knowledge of what they sell. Excellent show room. Very courteous staff. Recommend recommend this dealership. I got right in and right out complete knowledge of what they sell. Excellent show room. Very courteous staff. Recommend recommend this dealership. I got right in and right out More
Back at Twins to buy my 2nd vehicle in as many months. Jennifer took such good care of me the first time it was a no brainer to call her when I needed another vehicle. I highly recommend her for your car Jennifer took such good care of me the first time it was a no brainer to call her when I needed another vehicle. I highly recommend her for your car purchasing needs. More
They worked with us on price to get a safer vehicle for our family without charging us too much, they cared about us which was refreshing compared to other dealerships in the area (Bob Caldwell is awful) our family without charging us too much, they cared about us which was refreshing compared to other dealerships in the area (Bob Caldwell is awful) More