Twins Buick GMC

Bought a used car from Steve. Awesome salesman. Was willing to work with me since I was going out of town for a week. willing to work with me since I was going out of town for a week. More

I bought a used car from Twins, which I found out two days later had a broken AC unit, even though I had been assured all systems were in good order. I have tried for weeks to contact my sales perso days later had a broken AC unit, even though I had been assured all systems were in good order. I have tried for weeks to contact my sales person, a manager, or anyone at all who would at minimum listen to what I had to say. I have left a dozen messages, emails, and context requests asking for someone to call back. I have recieved only a single call so far, and that is because their finance department realized they never finalized the down payment. So unless you owe them money, this dealership from top to bottom will not contact you if you have any problems at all. There are plenty of other dealerships in the Columbus area. I would recommend literally any of them over this one which is filled with either cheats or incompetents. More

Jennifer was super helpful & was able to get me into the exact car I was looking for with the payment I wanted! I will be recommending Twins to all my family & friends! exact car I was looking for with the payment I wanted! I will be recommending Twins to all my family & friends! More

Went into twins buick morse rd lookin for an upgrade Brandon and Ron got me into a new vehicle and got me on the road. Brandon and Ron got me into a new vehicle and got me on the road. More

Fatimah did real fantastic with communicating and she explained to me with every detail that she feels I should be aware of. Amazing worker to work with. explained to me with every detail that she feels I should be aware of. Amazing worker to work with. More

I bought a 2018 Ford F150 from Twins Buick GMC. I found out in May 2021, that the A/C didn't work. I made an appointment 4 days ahead of time to have this issue repaired at Twins. The customer service Luc out in May 2021, that the A/C didn't work. I made an appointment 4 days ahead of time to have this issue repaired at Twins. The customer service Lucas Spencer provided was poor to say the least. After waiting 6 hours at the dealership, I received no updates or status. I went to Mr. Spencer and he then checked on the vehicle and gave me my keys saying "no pressure found in compressor and they could not locate a Ford compressor in all of Columbus." Pretty shabby, and the priority for the customer was horrible. A round trip from Cincinnati for this experience was one of the worst I have experienced.. More

Brandon Lahn was hands down the best car salesman I’ve ever worked with! Straight to the point no run around! Highly recommended! Would not go anywhere else!! ever worked with! Straight to the point no run around! Highly recommended! Would not go anywhere else!! More

Great place to buy a car, my sales person was very profesional, Will recomend it to everyone, great deals and good price as well thakn you profesional, Will recomend it to everyone, great deals and good price as well thakn you More

I was able to find a car that fit my budget and my needs, and my salesperson was very friendly and helpful! I drove away with a car I absolutely love!! and my salesperson was very friendly and helpful! I drove away with a car I absolutely love!! More

I had a wonderful experience here. Kaley helped me out with all my car needs. I give her 5 stars! Highly recommend! She was very patient and helped me through every step. with all my car needs. I give her 5 stars! Highly recommend! She was very patient and helped me through every step. More