Twins Buick GMC
Columbus, OH
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Our sales person, Mia went beyond normal expectations for us and helped us after the sale. She gave us the impression she really cared about us and our experience. Ask for her !! us and helped us after the sale. She gave us the impression she really cared about us and our experience. Ask for her !! More
Excellent customer service and very detailed in explaining everything. Mia wasn’t available at first but got us Dee Jones immediately to help us. They both did an excellent job. explaining everything. Mia wasn’t available at first but got us Dee Jones immediately to help us. They both did an excellent job. More
I bought a used car from Twins, which I found out two days later had a broken AC unit, even though I had been assured all systems were in good order. I have tried for weeks to contact my sales perso days later had a broken AC unit, even though I had been assured all systems were in good order. I have tried for weeks to contact my sales person, a manager, or anyone at all who would at minimum listen to what I had to say. I have left a dozen messages, emails, and context requests asking for someone to call back. I have recieved only a single call so far, and that is because their finance department realized they never finalized the down payment. So unless you owe them money, this dealership from top to bottom will not contact you if you have any problems at all. There are plenty of other dealerships in the Columbus area. I would recommend literally any of them over this one which is filled with either cheats or incompetents. More
Jennifer was super helpful & was able to get me into the exact car I was looking for with the payment I wanted! I will be recommending Twins to all my family & friends! exact car I was looking for with the payment I wanted! I will be recommending Twins to all my family & friends! More