Twin State Ford, Inc.
St. Johnsbury, VT
Filter Reviews by Keyword
By Type
293 Reviews of Twin State Ford, Inc.
I am consistently pleased with both the customer service and the work performed when I take my car to Twin State for service. Both Clarissa and Jordan are very knowledgeable, helpful, and pleasant to deal w and the work performed when I take my car to Twin State for service. Both Clarissa and Jordan are very knowledgeable, helpful, and pleasant to deal with. More
Service was timely, no nonsense. Didn’t mind waiting in the nice lounge with complimentary coffee. Kipp is a nice guy, a pleasure to chat with and runs a top notch operation @ Quicklane. Third visit and w the nice lounge with complimentary coffee. Kipp is a nice guy, a pleasure to chat with and runs a top notch operation @ Quicklane. Third visit and will continue to return. More
Use caution dealing with Danny Brick. Sold me a 2019 F150 he used COVID as a tactic to sell vehicles sight unseen. Paper work said 100 miles or less. Received the truck and it had just under 1500 miles on i he used COVID as a tactic to sell vehicles sight unseen. Paper work said 100 miles or less. Received the truck and it had just under 1500 miles on it. To me that’s a used truck. Now a manufacturers defect is letting water leak into the cab and has molded the carpets. Ford will not cover this. They say they won’t cover it under warranty because I have to many miles on it. Just over 40000 very disappointed in Ford and twin state More
The dealership appears to be well staffed with knowledgeable people eager to fulfill your automotive needs. Nice to have such competent people at your service. knowledgeable people eager to fulfill your automotive needs. Nice to have such competent people at your service. More
We bought a new vehicle 10 years ago and just bought a Certified Pre-owned Vehicle, the sales team, from salesman to Finance manager all the way to the owner, was just outstanding! We test drove a few dif Certified Pre-owned Vehicle, the sales team, from salesman to Finance manager all the way to the owner, was just outstanding! We test drove a few different vehicles and we finally picked the one we wanted, the numbers worked for us and we drove that newer vehicle home. That's customer service to the finest. Thank you Colton and your support team! More
Charlie, and all the staff are always pleasant,and Charlie, and all the staff are always pleasant, and willing to work around my schedule at the last minute. Confident that they let me know what nee Charlie, and all the staff are always pleasant, and willing to work around my schedule at the last minute. Confident that they let me know what needs to taken care of, and over and above in customer service. More
I came for an emergency service issue. Kip has serviced our vehicles for 30 years. I came to deal with the brake problem on our Honda CRV. Kip, Charlie, and the other members of your staff were exception our vehicles for 30 years. I came to deal with the brake problem on our Honda CRV. Kip, Charlie, and the other members of your staff were exceptional. More
Jacob was the best salesman I have ever worked with. Start to finish was smooth and fast. I spent maybe an hour start to finish with a GREAT deal. I would recommend anyone to him personally no matter wh Start to finish was smooth and fast. I spent maybe an hour start to finish with a GREAT deal. I would recommend anyone to him personally no matter what dealership he is at. It was also nice to come back 2 years later and the sales manager remembers you as well. Overall amazing experience. More
My appointment on May 3rd was for a 10000 mile check up and snow tire removal. Thankfully, Jordan noticed that my inspection sticker was for the month of April. and snow tire removal. Thankfully, Jordan noticed that my inspection sticker was for the month of April. More