Twin Pine Ford
Ephrata, PA
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Hello! Thank you so much for such an excellent customer service experience. Hunter was absolutely fantastic in walking me through all the options for the ca Thank you so much for such an excellent customer service experience. Hunter was absolutely fantastic in walking me through all the options for the car I was interested in. He was patient, kind and extremely helpful with the entire process. I truly appreciate it and am so happy with my new car! Thank you Hunter! I also want to thank Quinn who was extremely helpful and patient as well in walking me through the process of purchasing the car as well. Thank you Quinn! Overall, a very happy customer who will definitely recommend your dealership! Karen S. More
Very nice experience with twin pine ford dealership sales person kelop very kind and explained everything was very smooth I purchased car here very happy and in finance Mr Alex he is very helpful and kind he person kelop very kind and explained everything was very smooth I purchased car here very happy and in finance Mr Alex he is very helpful and kind he help lot thanks alex I recommend to everyone go there and get good service. More
Adam helped us purchase our Lincoln Corsair and he was so knowledgeable, helpful & polite! The whole process went so smoothly & we would recommend anyone to him & this dealership! knowledgeable, helpful & polite! The whole process went so smoothly & we would recommend anyone to him & this dealership! More
An easy process with Zach Covert as salesman. He got me a little extra for my trade in. Vehicle was nicely detailed with no surprises. Just as advertised. Thanks to all. He got me a little extra for my trade in. Vehicle was nicely detailed with no surprises. Just as advertised. Thanks to all. More
Beware of this dealership. “No Haggle” is simply a way for the entire dealership to be lazy. There are no need for salesmen at this dealership because they serve no purpose, ot “No Haggle” is simply a way for the entire dealership to be lazy. There are no need for salesmen at this dealership because they serve no purpose, other than to grab the keys to a vehicle. Our trade was undervalued, which happens at every dealership, but when questioned they get defensive, claimed they are “No haggle” and then demanded proof of higher offers. Once presented they ghost you, and do not respond to any correspondence. I even sold my car on my own, asked them to take it out of the deal and resend the numbers with almost half down, and they never responded. Also, beware that their cars are sold “as is” meaning they don’t plan to do anything. When I questioned if they would resolve the tire pressure light that was on, I was told they would check the tire for leaks, and that’s it. We drove over and hour to see a specific vehicle that we were prepared to buy that night, but there was little interest in working with us to get a deal done, and therefore I do not recommend this dealership. More
Adam Zimmerman was awesome! !!! He was very friendly and made sure to he took the time to show me all the details of the vehicle that I am purchasing. I did not have such a great !!! He was very friendly and made sure to he took the time to show me all the details of the vehicle that I am purchasing. I did not have such a great impression of the dealership before I interacted with Adam, but he definitely changed my mind!!! Such a nice young man with a great personality!!! More
From the first step to the last the folks at Twin Pine Ford were respectful, honest and extremely helpful. I worked with Hunter directly, he was an outstanding professional very knowledgeable and helpful. Ford were respectful, honest and extremely helpful. I worked with Hunter directly, he was an outstanding professional very knowledgeable and helpful. More