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Twin Pine Ford

Ephrata, PA

4.7
494 Reviews

620 N Reading Rd

Ephrata, PA

17522

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Showing 494 reviews

November 05, 2014

Very easy to deal with! I recently visited Twin Pine Auto and was greeted by their salesperson Mike. It was refreshing to find someone who I felt truly took my interests in More

by ip_yay
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike A.
Nov 20, 2014 -

Twin Pine Ford responded

Thank you very much for taking the time to write this review and for your encouraging words!! We are always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. Buying a car isnt Rocket Science and shouldnt feel like like it. We provide a simple buying experience while offering the best value for your dollar. We are lucky to have employees like Mike and look forward to seeing you in the future. If you ever need anything from me, please feel free to reach out at 717.733.6548. Regards, Jason Sales Manager Twin Pine Auto Group

November 04, 2014

Horrible customer service After driving 2 hours one way to purchase, we were met with terrible customer service. Seriously no salesman EVEN got in the car with us once. They li More

by Mupton12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Seth
November 04, 2014

Very friendly and nice atmosphere! My husband and I worked with Darin Beachy. He was a pleasure to work with, very informative with any questions we had and very accomodating while we w More

by tylerhoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Beachy
Nov 20, 2014 -

Twin Pine Ford responded

I am very happy to hear that you were treated so well. For the past 60 years we have been trying to earn the respect of every customer who walks through our doors; it makes our whole organization proud that Darin and our staff did such a great job. Thank you for taking the time to post a review and if I may ever be of service, please do not hesitate to reach out. Regards, Jason Sales Manager Twin Pine Auto Group

November 01, 2014

Most Buyer Friendly Auto Dealer Ever! Twin Pine Auto Group is the greatest group of people we have had the pleasure dealing with for a car. They were straight forward, honest, and friendly More

by Doug&DawnEddinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 20, 2014 -

Twin Pine Ford responded

Thank you very much for taking the time to write this review and for your encouraging words!! We are always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. Buying a car isnt Rocket Science and shouldnt feel like like it. We provide a simple buying experience while offering the best value for your dollar. We are lucky to have employees like Mike and look forward to seeing you in the future. If you ever need anything from me, please feel free to reach out at 717.733.6548. Regards, Jason Sales Manager Twin Pine Auto Group

October 28, 2014

Easiest car buying I've ever done! Awesome experience at Twin Pine Auto Group! Jon Horst was my sales person and he was very knowledgeable about the Subaru I was interested in! Once I w More

by subyracer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Horst, Steve Gockley
Nov 20, 2014 -

Twin Pine Ford responded

Jon is one of our best!! He always goes above and beyond to make sure that the customer's satisfaction comes first! Steve in our finance department is just as fantastic. Thanks for the kind words! Can't wait to see you again! Regards, Jason Sales Manager Twin Pine Auto Group

October 27, 2014

A++++ easy,no pressure experience My wife and I purchased a vehicle from Twin Pine a few years ago, they made our experience so easy and stress free and we love our car!! I would recom More

by homer99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 20, 2014 -

Twin Pine Ford responded

Thanks for recommending us!! We love our customers and will do EVERYTHING that we can to make sure that we get it right the first time. Regards, Jason Sales Manager Twin Pine Auto Group

October 15, 2014

Best Experience Buying a Used Car. If you are looking for a seamless stress free car buying experience, Twin Pine Auto is the place to be. The prices simply WILL NOT be beat and the lo More

by redmanms1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Nov 20, 2014 -

Twin Pine Ford responded

Thank you very much for taking the time to write this review and for your encouraging words!! We are always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. Buying a car isnt Rocket Science and shouldnt feel like like it. We provide a simple buying experience while offering the best value for your dollar. We are lucky to have employees like Seth and look forward to seeing you in the future. If you ever need anything from me, please feel free to reach out at 717.733.6548. Thank you for driving the distance to come see us!!!! Regards, Jason Sales Manager Twin Pine Auto Group

July 29, 2014

Great Experience I had an overall great experience at Twin Pine Auto Group, I was referred by a close friend so I checked what vehicles they had on their website & the More

by nickychic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt
Nov 20, 2014 -

Twin Pine Ford responded

I am very happy to hear that you were treated so well. For the past 60 years we have been trying to earn the respect of every customer who walks through our doors; it makes our whole organization proud that Wyatt and our staff did such a great job. Thank you for taking the time to post a review and if I may ever be of service, please do not hesitate to reach out. Regards, Jason Sales Manager Twin Pine Auto Group

July 16, 2014

Great Car, Fair Price We are repeat customers of Twin Pine Auto. Since our last visit, the dealership has changed their business policy. This was a great change for custome More

by mcallen82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Burkholder
Nov 20, 2014 -

Twin Pine Ford responded

Thank you very much for taking the time to write this review and for your encouraging words!! We always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. We are lucky to have employees like Seth and look forward to seeing you in the future. I am glad you came back to see us again to make your purchase. I truly appreciate your repeat business. If you ever need anything from me, please feel free to reach out at 717.733.6548. Many happy miles and safe travels. Regards, Jason Sales Manager Twin Pine Auto Group

June 23, 2014

Very Pleasurable Experience... THANK YOU !! We came to Twin Pine to reluctantly replace our vehicle totaled in a hail storm; and were very limited to an exact budget, a need for a "family" vehic More

by ejmca2828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth, Jason, Business Office
Nov 20, 2014 -

Twin Pine Ford responded

Thanks for the beautiful compliments! Everyone appreciates the feedback (especially Seth and myself) since we all work so hard to make sure that you have the BEST experience! We are here for you and are glad that you had such a FANTASTIC experience with us! We appreciate your business. Regards, Jason Sales Manager Twin Pine Auto Group