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Twin Pine Ford

Ephrata, PA

4.7
492 Reviews

620 N Reading Rd

Ephrata, PA

17522

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Showing 492 reviews

November 18, 2014

THANKS FOR THE SMOOTHEST VEHICLE TRANSACTION EVER!!!!! We met with Wyatt, who had initially sold our son a Jeep. He offered the best customer service to our son and his wife. We met with him to purchase a More

by venus55564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WYATT
Nov 18, 2014 -

Twin Pine Ford responded

I am very happy to hear that you were treated so well. Wyatt is one of our best!! He always goes above and beyond to make sure that the customer's satisfaction comes first! Thanks for the kind words and referrals as well as traveling so far to see us! Can't wait to see you again! Regards, Jason Sales Manager Twin Pine Auto Group

November 18, 2014

Buying with ease My wife and I purchased a 2011 Cadillac SRX. The buying process was pleasant, salesman Mike was knowledgeable and answered all our questions. The w More

by browncamping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Altebrando
Nov 20, 2014 -

Twin Pine Ford responded

Thanks for your kinds words and for trusting us to fulfill your automotive needs!! We have been in business in PA for 60 years and we pride ourselves on a great experience and I am very happy we succeeded in providing you a great experience. Please reach out if I may ever be of service in the future. Regards, Jason Sales Manager Twin Pine Auto Group

November 17, 2014

Great Experience Drove about an hour to this location. I was pleased and would make the drive again. The vehicle was exactly as posted on the website. Mike A. Was help More

by Ksolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike A
Nov 18, 2014 -

Twin Pine Ford responded

Thanks for recommending us!! We love our customers and will do EVERYTHING that we can to make sure that we get it right the first time. Thanks for traveling so far to see us! Mike and our team strive to make sure each customer gets the best experience possible. Thank you for your business. Regards, Jason Sales Manager Twin Pine Auto Group

November 17, 2014

Excellent sales and service We purchase a 2010 Acura TSX. The car was flawless and the price was the lowest for that model year and mileage that I could find online within 300 m More

by kenpac82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike A.
Nov 18, 2014 -

Twin Pine Ford responded

Thank you very much for taking the time to write this review and for your encouraging words!! We are always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. We are lucky to have employees like Mike and look forward to seeing you in the future. If you ever need anything from me, please feel free to reach out at 717.733.6548. Regards, Jason Sales Manger Twin Pine Auto Group

November 17, 2014

First time buyer Twin Pine...Very Happy Mike Altebrando ....Was the service rep! Enjoyed the fact he was not pushy and let me experience the car from my point of few. I was very happy seein More

by kmlinks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Altebrando
Nov 18, 2014 -

Twin Pine Ford responded

Thanks for recommending us!! We love our customers and will do EVERYTHING that we can to make sure that we get it right the first time. Mike is one of our best!! He always goes above and beyond to make sure that the customer's satisfaction comes first! Thanks again for the kind words. Regards, Jason Sales Manager Twin Pine Auto Group

November 17, 2014

Easy as 1-2-3 Buying a car has never been an easy experience until now. Great selection of vehicles from every make and model which allowed me to do my own compari More

by bugsy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Altebrando
Nov 18, 2014 -

Twin Pine Ford responded

Thanks for the beautiful compliments! Everyone appreciates the feedback (especially Mike and myself) since we all work so hard to make sure that you have the BEST experience! We are here for you and are glad that you had such a FANTASTIC experience with us! Regards, Jason Sales Manager Twin Pine Auto Group

November 17, 2014

Great experience!! This is a great dealership. Their website is easy to navigate and their selection is better than most. They have a large inventory of quality cars for More

by Mobrien1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Altibrando
Nov 18, 2014 -

Twin Pine Ford responded

I am very happy to hear that you were treated so well. For the past 60 years we have been trying to earn the respect of every customer who walks through our doors; it makes our whole organization proud that Mike and our staff did such a great job. Thank you for taking the time to post a review and if I may ever be of service, please do not hesitate to reach out. Regards, Jason Sales Manager Twin Pine Auto Group

November 06, 2014

Great customer service and great environment Came by looking for a new car that would fit my 3 kids better than the one I had. Met a sales person named Seth he was very friendly and knew his info More

by Dimples17522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Nov 18, 2014 -

Twin Pine Ford responded

I wanted to personally say thank you for your recent visit and also thank you for the review. We understand how important your time is and want you to realize just how valuable your satisfaction is to us at Twin Pine. Now more than ever we must be committed to the ultimate in customer service and I want to make sure we have distinguished ourselves as a great place to do business. As customers do more research online about the companies they choose to do business with our reputation becomes more and more important. Thank you again for your patronage and your honesty about our way of treating people. If you ever have any concerns or questions please contact me at 717.733.6548. Regards, Jason Sales Manager Twin Pine Auto Group

November 05, 2014

Very easy to deal with! I recently visited Twin Pine Auto and was greeted by their salesperson Mike. It was refreshing to find someone who I felt truly took my interests in More

by ip_yay
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike A.
Nov 20, 2014 -

Twin Pine Ford responded

Thank you very much for taking the time to write this review and for your encouraging words!! We are always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. Buying a car isnt Rocket Science and shouldnt feel like like it. We provide a simple buying experience while offering the best value for your dollar. We are lucky to have employees like Mike and look forward to seeing you in the future. If you ever need anything from me, please feel free to reach out at 717.733.6548. Regards, Jason Sales Manager Twin Pine Auto Group

November 04, 2014

Very friendly and nice atmosphere! My husband and I worked with Darin Beachy. He was a pleasure to work with, very informative with any questions we had and very accomodating while we w More

by tylerhoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Beachy
Nov 20, 2014 -

Twin Pine Ford responded

I am very happy to hear that you were treated so well. For the past 60 years we have been trying to earn the respect of every customer who walks through our doors; it makes our whole organization proud that Darin and our staff did such a great job. Thank you for taking the time to post a review and if I may ever be of service, please do not hesitate to reach out. Regards, Jason Sales Manager Twin Pine Auto Group

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