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Twin Pine Ford

Ephrata, PA

4.8
487 Reviews

620 N Reading Rd

Ephrata, PA

17522

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Showing 487 reviews

November 17, 2014

Great Experience Drove about an hour to this location. I was pleased and would make the drive again. The vehicle was exactly as posted on the website. Mike A. Was help More

by Ksolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike A
Nov 18, 2014 -

Twin Pine Ford responded

Thanks for recommending us!! We love our customers and will do EVERYTHING that we can to make sure that we get it right the first time. Thanks for traveling so far to see us! Mike and our team strive to make sure each customer gets the best experience possible. Thank you for your business. Regards, Jason Sales Manager Twin Pine Auto Group

November 17, 2014

Great experience!! This is a great dealership. Their website is easy to navigate and their selection is better than most. They have a large inventory of quality cars for More

by Mobrien1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Altibrando
Nov 18, 2014 -

Twin Pine Ford responded

I am very happy to hear that you were treated so well. For the past 60 years we have been trying to earn the respect of every customer who walks through our doors; it makes our whole organization proud that Mike and our staff did such a great job. Thank you for taking the time to post a review and if I may ever be of service, please do not hesitate to reach out. Regards, Jason Sales Manager Twin Pine Auto Group

November 06, 2014

Great customer service and great environment Came by looking for a new car that would fit my 3 kids better than the one I had. Met a sales person named Seth he was very friendly and knew his info More

by Dimples17522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Nov 18, 2014 -

Twin Pine Ford responded

I wanted to personally say thank you for your recent visit and also thank you for the review. We understand how important your time is and want you to realize just how valuable your satisfaction is to us at Twin Pine. Now more than ever we must be committed to the ultimate in customer service and I want to make sure we have distinguished ourselves as a great place to do business. As customers do more research online about the companies they choose to do business with our reputation becomes more and more important. Thank you again for your patronage and your honesty about our way of treating people. If you ever have any concerns or questions please contact me at 717.733.6548. Regards, Jason Sales Manager Twin Pine Auto Group

November 05, 2014

Very easy to deal with! I recently visited Twin Pine Auto and was greeted by their salesperson Mike. It was refreshing to find someone who I felt truly took my interests in More

by ip_yay
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike A.
Nov 20, 2014 -

Twin Pine Ford responded

Thank you very much for taking the time to write this review and for your encouraging words!! We are always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. Buying a car isnt Rocket Science and shouldnt feel like like it. We provide a simple buying experience while offering the best value for your dollar. We are lucky to have employees like Mike and look forward to seeing you in the future. If you ever need anything from me, please feel free to reach out at 717.733.6548. Regards, Jason Sales Manager Twin Pine Auto Group

November 04, 2014

Horrible customer service After driving 2 hours one way to purchase, we were met with terrible customer service. Seriously no salesman EVEN got in the car with us once. They li More

by Mupton12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Seth
November 04, 2014

Very friendly and nice atmosphere! My husband and I worked with Darin Beachy. He was a pleasure to work with, very informative with any questions we had and very accomodating while we w More

by tylerhoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Beachy
Nov 20, 2014 -

Twin Pine Ford responded

I am very happy to hear that you were treated so well. For the past 60 years we have been trying to earn the respect of every customer who walks through our doors; it makes our whole organization proud that Darin and our staff did such a great job. Thank you for taking the time to post a review and if I may ever be of service, please do not hesitate to reach out. Regards, Jason Sales Manager Twin Pine Auto Group

November 01, 2014

Most Buyer Friendly Auto Dealer Ever! Twin Pine Auto Group is the greatest group of people we have had the pleasure dealing with for a car. They were straight forward, honest, and friendly More

by Doug&DawnEddinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 20, 2014 -

Twin Pine Ford responded

Thank you very much for taking the time to write this review and for your encouraging words!! We are always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. Buying a car isnt Rocket Science and shouldnt feel like like it. We provide a simple buying experience while offering the best value for your dollar. We are lucky to have employees like Mike and look forward to seeing you in the future. If you ever need anything from me, please feel free to reach out at 717.733.6548. Regards, Jason Sales Manager Twin Pine Auto Group

October 28, 2014

Easiest car buying I've ever done! Awesome experience at Twin Pine Auto Group! Jon Horst was my sales person and he was very knowledgeable about the Subaru I was interested in! Once I w More

by subyracer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Horst, Steve Gockley
Nov 20, 2014 -

Twin Pine Ford responded

Jon is one of our best!! He always goes above and beyond to make sure that the customer's satisfaction comes first! Steve in our finance department is just as fantastic. Thanks for the kind words! Can't wait to see you again! Regards, Jason Sales Manager Twin Pine Auto Group

October 27, 2014

A++++ easy,no pressure experience My wife and I purchased a vehicle from Twin Pine a few years ago, they made our experience so easy and stress free and we love our car!! I would recom More

by homer99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 20, 2014 -

Twin Pine Ford responded

Thanks for recommending us!! We love our customers and will do EVERYTHING that we can to make sure that we get it right the first time. Regards, Jason Sales Manager Twin Pine Auto Group

October 15, 2014

Best Experience Buying a Used Car. If you are looking for a seamless stress free car buying experience, Twin Pine Auto is the place to be. The prices simply WILL NOT be beat and the lo More

by redmanms1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Nov 20, 2014 -

Twin Pine Ford responded

Thank you very much for taking the time to write this review and for your encouraging words!! We are always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. Buying a car isnt Rocket Science and shouldnt feel like like it. We provide a simple buying experience while offering the best value for your dollar. We are lucky to have employees like Seth and look forward to seeing you in the future. If you ever need anything from me, please feel free to reach out at 717.733.6548. Thank you for driving the distance to come see us!!!! Regards, Jason Sales Manager Twin Pine Auto Group