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Twin Pine Ford

Ephrata, PA

4.8
487 Reviews

620 N Reading Rd

Ephrata, PA

17522

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Showing 487 reviews

November 19, 2014

Twin Pine found the exact car I was looking for! I bought a Lexus from Twin Pine. They were able to go out and find the exact car I was looking for. It was an extremely smooth process and I got an ex More

by haller419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt
Nov 20, 2014 -

Twin Pine Ford responded

Thanks for recommending us!! We love our customers and will do EVERYTHING that we can to make sure that we get it right the first time. Regards, Jason Sales Manager Twin Pine Auto Group

November 19, 2014

sales staff In a few short words I have been shopping for a used car for a while and after dealing with staff that push me to purchase what I don't need only to f More

by dali69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Burkholder
Nov 20, 2014 -

Twin Pine Ford responded

Thank you very much for taking the time to write this review and for your encouraging words!! We are always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. Buying a car isnt Rocket Science and shouldnt feel like like it. We provide a simple buying experience while offering the best value for your dollar. We are lucky to have employees like Seth and look forward to seeing you in the future. If you ever need anything from me, please feel free to reach out at 717.733.6548. Regards, Jason Sales Manager Twin Pine Auto Group

November 19, 2014

Great experience Twin Pine is super friendly and has great prices. Really nice experience. I ended up deciding to wait until next summer to buy, but they were so hel More

by TaraMcCar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Nov 20, 2014 -

Twin Pine Ford responded

Thank you for stopping out to see us. We have a large inventory and we get new cars in all the time. I know Mike will keep in touch with you to help you along the way in making your car purchase. We look forward to helping you get into your car in the summer or sooner. If you have any questions or need anything in the meantime please do not hesitate to contact Mike or myself. Please keep us in mind for friends and family as well. All the best. Regards, Jason Sales Manager Twin Pine Auto Group

November 19, 2014

Truly the best! Twin Pine Auto offered our family the most pleasurable car shopping experience ever. We went in needing a vehicle but not sure of what we wanted. We w More

by kdchanel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wyatt
Nov 20, 2014 -

Twin Pine Ford responded

Thanks for the beautiful compliments! Everyone appreciates the feedback (especially Wyatt and myself) since we all work so hard to make sure that you have the BEST experience! We are here for you and are glad that you had such a FANTASTIC experience with us! Regards, Jason Sales Manager Twin Pine Auto Group

November 19, 2014

Trustworthy Professional Sales Rep Mike Altebrando is a trustworthy, professional sales rep. He will help you find the right car for you. He takes great care of his customers and I woul More

by amy.white.923
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Altebrando
Nov 20, 2014 -

Twin Pine Ford responded

I am very happy to hear that you were treated so well. For the past 60 years we have been trying to earn the respect of every customer who walks through our doors; it makes our whole organization proud that Mike and our staff did such a great job. Thank you for taking the time to post a review and if I may ever be of service, please do not hesitate to reach out. Jason Sales Manager Twin Pine Auto Group

November 18, 2014

THANKS FOR THE SMOOTHEST VEHICLE TRANSACTION EVER!!!!! We met with Wyatt, who had initially sold our son a Jeep. He offered the best customer service to our son and his wife. We met with him to purchase a More

by venus55564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WYATT
Nov 18, 2014 -

Twin Pine Ford responded

I am very happy to hear that you were treated so well. Wyatt is one of our best!! He always goes above and beyond to make sure that the customer's satisfaction comes first! Thanks for the kind words and referrals as well as traveling so far to see us! Can't wait to see you again! Regards, Jason Sales Manager Twin Pine Auto Group

November 18, 2014

Buying with ease My wife and I purchased a 2011 Cadillac SRX. The buying process was pleasant, salesman Mike was knowledgeable and answered all our questions. The w More

by browncamping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Altebrando
Nov 20, 2014 -

Twin Pine Ford responded

Thanks for your kinds words and for trusting us to fulfill your automotive needs!! We have been in business in PA for 60 years and we pride ourselves on a great experience and I am very happy we succeeded in providing you a great experience. Please reach out if I may ever be of service in the future. Regards, Jason Sales Manager Twin Pine Auto Group

November 17, 2014

Excellent sales and service We purchase a 2010 Acura TSX. The car was flawless and the price was the lowest for that model year and mileage that I could find online within 300 m More

by kenpac82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike A.
Nov 18, 2014 -

Twin Pine Ford responded

Thank you very much for taking the time to write this review and for your encouraging words!! We are always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. We are lucky to have employees like Mike and look forward to seeing you in the future. If you ever need anything from me, please feel free to reach out at 717.733.6548. Regards, Jason Sales Manger Twin Pine Auto Group

November 17, 2014

First time buyer Twin Pine...Very Happy Mike Altebrando ....Was the service rep! Enjoyed the fact he was not pushy and let me experience the car from my point of few. I was very happy seein More

by kmlinks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Altebrando
Nov 18, 2014 -

Twin Pine Ford responded

Thanks for recommending us!! We love our customers and will do EVERYTHING that we can to make sure that we get it right the first time. Mike is one of our best!! He always goes above and beyond to make sure that the customer's satisfaction comes first! Thanks again for the kind words. Regards, Jason Sales Manager Twin Pine Auto Group

November 17, 2014

Easy as 1-2-3 Buying a car has never been an easy experience until now. Great selection of vehicles from every make and model which allowed me to do my own compari More

by bugsy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Altebrando
Nov 18, 2014 -

Twin Pine Ford responded

Thanks for the beautiful compliments! Everyone appreciates the feedback (especially Mike and myself) since we all work so hard to make sure that you have the BEST experience! We are here for you and are glad that you had such a FANTASTIC experience with us! Regards, Jason Sales Manager Twin Pine Auto Group

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