Twin Pine Ford
Ephrata, PA
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Overall Review of my Experience I wanted to write to say overall I love everything about my experience at Twin Pine Auto. They where very friendly, very attractive, very patient, and I wanted to write to say overall I love everything about my experience at Twin Pine Auto. They where very friendly, very attractive, very patient, and very knowledgeable. I would definitely recommend them.I love my new car and so glad I found it at Twin Pine More
Fair price, great customer service They have a vast inventory. Don't waste time going anywhere else. You can test drive as many cars as you live. Seth, the salesman, showed me cars with They have a vast inventory. Don't waste time going anywhere else. You can test drive as many cars as you live. Seth, the salesman, showed me cars within my budget and preferences. He was very helpful and professional. Steven, the business manager, was friendly and thorough during the financial part of the process. They are a great team. More
The T & J Odyssey odyssey Sales person (Seth) was not pushy, gave us facts and allowed our opinions. Showed us other comparable makes keeping in mind what price range we were l Sales person (Seth) was not pushy, gave us facts and allowed our opinions. Showed us other comparable makes keeping in mind what price range we were looking at. He wanted us to make weigh the options for the money. Once little glitch was encountered regarding the vehicle history. We signed the deal so quickly that the history was not printed out in time. Dealer ship called us the next day and indicated it was missed and we were free to back out of the deal if there was something we saw that we did not like. We love the vehicle. More
great dealer to deal with I went to like the 5 dealerships and they didn't have the car and price I wanted and drove by on my way to my parents, and I saw the car I was shoppin I went to like the 5 dealerships and they didn't have the car and price I wanted and drove by on my way to my parents, and I saw the car I was shopping for years. I went in and I was greeted and respected by all the sales clerks and the we're friendly and played with my son to. Which made me happy because they weren't just out to sell a car they were kind and caring people. My fiancé and I ended up buying the car and they helped us out in so many ways. They even still help me out if I have questions about my car, they just didn't say oh he bought our car now he can deal with it and try to find everything out. No they answer everyone of my questions with a I don't really know if they don't know because I'd rather have that then I made up answer any day. Even when they say I don't know they try to find the right answer for u. I recommend twin pine auto group because they are nice and easy to work with More
Top notch sales team and great experience I recently went to test drive 2 cars I had researched online and a few hours later I ended up driving 1 off the lot. When we went on the test drive Se I recently went to test drive 2 cars I had researched online and a few hours later I ended up driving 1 off the lot. When we went on the test drive Seth explained all the features and driving capabilities of the car and walked me through my test drive. Once we got back we visually walked the car and he answered all the questions I had. I cant say enough about the good experience I had throughout the whole process. We traded our old car in as well and really the whole process went smoothly. I would highly recommend Twin Pines to anyone looking for a great car and a great value. More
Helpful! Although I have not purchased a car yet, I intend to do so within the next year or so and when I do I will buy from Mike at Twin Pine. Mike keeps me Although I have not purchased a car yet, I intend to do so within the next year or so and when I do I will buy from Mike at Twin Pine. Mike keeps me up to date on all the best deals and any vehicle that may fit the needs of my family. He doesn't pressure me and is very knowledgeable about all cars and the services that Twin Pine offers. Thanks! More
Great-friendly place We purchased our 2007 Jeep Cherokee in the winter of 2011 after we were in a serious vehicle accident. We wanted to purchase a SUV that had good revie We purchased our 2007 Jeep Cherokee in the winter of 2011 after we were in a serious vehicle accident. We wanted to purchase a SUV that had good reviews for all terrain and we were happy to make a successful purchase our first visit. More
Very Helpful! About a year ago I was looking for a car and went to Twin Pine and ended up buying one. I was very happy with the car and the service that I received. About a year ago I was looking for a car and went to Twin Pine and ended up buying one. I was very happy with the car and the service that I received. About a half year later I wrecked my car and was not sure about buying another one. I went back to Twin Pine and talked to Seth again and he found another car for me that met my needs. I really appreciated the friendly and professional help that I received through both of my car buying experiences. More
Good pricing Nice people The selection was good & the pricing was fair the salesperson was polite and explained all the features of the car it was not high pressured and was The selection was good & the pricing was fair the salesperson was polite and explained all the features of the car it was not high pressured and was a pleasant office setting the car was clean and seems to be in sound mechanical condition the overall experience was good but we never dealt with a no haggle dealership before the gas tank was on empty and they wouldn't put any in it along with some rather high documentation Fee's . That being said if they would of gave a little it would have gone from a good experience to a great experience. More
Great Dealership Mike was very helpful in finding me the right car for the best price. He really went out of his way to get me the best deal. I wish more car salesman Mike was very helpful in finding me the right car for the best price. He really went out of his way to get me the best deal. I wish more car salesman were like Mike it would make car buying a good experience. I will tell my friends to use this car dealership. Thanks so much. More