
Twin Pine Ford
Ephrata, PA
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WOW!! I haven't had much experience buying cars, so I wasn't sure what to expect from my car buying adventure. I first went to a dealership, and found mysel I haven't had much experience buying cars, so I wasn't sure what to expect from my car buying adventure. I first went to a dealership, and found myself uncomfortable and pressured. Needless to say it was fustrating and even more overwhelming. Luckily I found out about Twin Pines and the no haggle prices. I met a clean cut, well-mannered, cool dude named Seth Burkholder and he got me exactly what I wanted in the price range I could afford. He made a stressful situation feel like shopping for food. Thanks Seth and twin pines. I will return the next time I need a car! More
Excellent Large inventory, lots of low miles, fair pricing. Didn't feel pressured and was accommodating. Bonus complimentary drinks/snacks, would shop again and Large inventory, lots of low miles, fair pricing. Didn't feel pressured and was accommodating. Bonus complimentary drinks/snacks, would shop again and recommend to friends and family More
I won't shop for a car anywhere other than Twin Pine Auto We just bought our third vehicle in five months from Twin Pine Auto. Even though it is a 1.5 hour drive away, I would not even consider buying a used We just bought our third vehicle in five months from Twin Pine Auto. Even though it is a 1.5 hour drive away, I would not even consider buying a used vehicle from anywhere else. They have a huge selection and every vehicle I have ever looked at there has been in immaculate condition. The salesmen are the epitome of professionalism, as well as being quite personable. The finance people answer every question you may have, and walk you through the process in a seamless fashion. We now own a 2013 Civic, 2014 Escape and 2016 Town and Country. We have been completely satisfied with each one of them and all were prepped to the highest level. The buying process is as smooth as can be. You, as a customer, are made to feel welcomed and valued. There is no pressure to buy, and if you want to examine, and drive, multiple vehicles, they are all more than happy to assist you. Thank you Twin Pine for yet another great vehicle. I will be sending all of my friends and family to you for their future vehicle purchases. More
Great Car Deal, excellent buying experience I purchased 2014 Toyot Corolla Sport car from Twin Pin Auto Group in November, 2016. I was looking online and come acrose to Twin Pin Auto Group. My I purchased 2014 Toyot Corolla Sport car from Twin Pin Auto Group in November, 2016. I was looking online and come acrose to Twin Pin Auto Group. My first time ever at the dealer, I met Josh Yoder. Josh's a best saleman, he's friendly, treat customer very well, and with respect. Josh listern to you or customer and doesn't try to push you to buy car. He can walk you through by explan to you step by step the best choice, great deal, and great car. I find that Twin Pin Auto Group treat the customer very well, they have great car, and they can give a great sale value (price). More
Excellent buying experience & great car! This was my first experience with Twin Pine. I found them because I was looking for a particular model vehicle that they had in stock. I live about 1. This was my first experience with Twin Pine. I found them because I was looking for a particular model vehicle that they had in stock. I live about 1.5 hours away from their location and was a little hesitant to make the trip. And while the price for the vehicle screamed "too good to be true," and I was wondering why, I figured I'd make the trek out there, particularly since I'd seen so many other good reviews. And from my very first contact with them and all through the buying process I now know why. Their no nonsense, no pressure, no haggle approach is so very refreshing, and without fail, everyone there I met was so friendly and welcoming. Over two days I was in close communication with them by phone, email, and text message, and they were always very helpful and up-front. I really can't say enough positive things about how it was to work with them. And in the "little things matter" category, when I went to buy the car I took my 10 year old daughter with me. Not only were they kind enough to photocopy some cookie recipes she found in a magazine there, but one of the sales people sat and chatted with her while I was doing all the purchase paperwork. And when we got home with the new car and I was helping her get to bed that night, she said to me: "I kind of want to go back there just so I can talk to them again - they were so nice." That statement kind of says it all right there. Such a refreshing and positive experience all around, and so nice to be able to support a business that is run so well with such great people on their team. I can say with confidence that when I'm ready to buy again (assuming I buy used again), they will be the first place I look, and I wouldn't hesitate one second to make the drive again. More
Wyatt Zong's is a great car salesman. The reason why I chose Wyatt Zong's is a great salesman, is because of his approach to working with the customer. Not only did he have the car I wan The reason why I chose Wyatt Zong's is a great salesman, is because of his approach to working with the customer. Not only did he have the car I wanted to test drive washed he also was waiting for me to walk into the showroom. I've had other experiences with car dealers where they try to force what they want to sell to you. instead Wyatt listened to what my needs were and we both discussed what my best options would be for me. Who ever is Wyatt's boss they not only need to give him a raise but the also need to make him the standard of there business. - Terry M. More
2015 Toyota Corolla Sport I purchased my car from Twin Pine Auto. I ws in a severe car accident and needed to find a car quickly. I looked on line and then decided to visit the I purchased my car from Twin Pine Auto. I ws in a severe car accident and needed to find a car quickly. I looked on line and then decided to visit the lot. I went on a Friday. Wyatt Zong waited on me. I explained the situation and my comfort level with mid sized cars. I told him what I had and how safe I felt in it. There were several cars in inventory. Since I was injured from the car accident, he drove me around the lot in a golf cart, slow and gently. He was very kind and did not pressure me. I returned the next day and Wyatt sold me the car I was leaning towards the day before. I am quite happy with the entire process and very happy with the compassion that was shown to me after my accident. More
Great Service I purchased a vehicle from Twin Pine Auto Group about two weeks ago and I have nothing but positives to say about my car and the customer service the I purchased a vehicle from Twin Pine Auto Group about two weeks ago and I have nothing but positives to say about my car and the customer service they provided. My car is running perfect and I am fully satisfied and I will recommend this them to friends and family. More
2012 Honda Civic - In one day! Affordable & Pleasant Exp My husband and I narrowed down our choices of places to look for a used car be researching on the internet first. Twin Pine Auto is a place we have v My husband and I narrowed down our choices of places to look for a used car be researching on the internet first. Twin Pine Auto is a place we have visited in the past and felt their inventory was worth a look. The sales individual went the extra mile by allowing us to look at a vehicle not quite on the lot - and it is the one we purchased! They coddled us with some beverage & food & answered all questions before purchase. Thank you for a pleasant experience. A five star recommendation from our family. More
What a fantastic buying experience!! 2013 Ford escape. I went to Twin Pines looking for a SUV. I was greeted promptly By Josh, who was very friendly, helpful, and professional. He let me drive two differen I went to Twin Pines looking for a SUV. I was greeted promptly By Josh, who was very friendly, helpful, and professional. He let me drive two different Ford escapes, and got me a great deal. I couldn't be happier. They gave me a fair price for my trade. I was also very impressed with Stephen, and Chelsea. Everyone was super friendly and helpful. I strongly recommend twin Pines, and will buy there again for sure. Thanks For everything Josh. Rick Hamilton. More