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Twin Pine Ford

Ephrata, PA

4.8
487 Reviews

620 N Reading Rd

Ephrata, PA

17522

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Showing 487 reviews

September 28, 2017

Great car buying experience Friendly, knowledgeable salespeople were honest and fair throughout the process. Process moved quick and was easy. Large volume dealer with small town More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock
September 23, 2017

Lost a Long time customer Twin Pine has changed since they are now part of the Ford dealership. I have purchased 5 cars in the past. Today was a extremely poor customer expe More

by New holland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forget his name.
September 19, 2017

Out of state transaction I bought my 2017 Ford Fusion Titanium over the phone with Bill and dealt with the owner as well and I couldn't be happier with the vehicle that was de More

by Mjp507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Boerstler, Gary Zimmerman
September 08, 2017

Good prices, Honest staff, Great inventory to choose from Our sales person was knowledgeable and friendly. He went out of his way to make sure we got to look at, and test drive several auto's on a very busy S More

by RTM1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt Zong
August 16, 2017

Great experience I am a very difficult person to deal with and the type to be suspicious of sales people of any kind ... but I'm giving high praise to my sales contact More

by Anadej36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Loud
July 02, 2017

Good local dealer, good selection Bought a used Lincoln Navigator here. Nice vehicle, easy transaction to do. Took it home same day. Big lot, lots of cars to choose from. This one was More

by Jet5nine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
June 20, 2017

Excellent service, straight forward, and honest. The sales person was friendly and not pushy. We loved that the vehicles were priced fairly and non negotiable. No playing games. The car was in great More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lapp
June 10, 2017

Our sales person Brock is very kind and courteous and answe To find out about a particular car and to make a deal that was very good. the whole sales staff was just wonderful it was a very pleasant experience o More

by Carbuff mary#200s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt- Brock and Angela
May 02, 2017

Great car, great price, great service! Twin pine was such a huge help in assisting me with my first car buying. John Lapp at Twin Pine was very detailed about everything as well as answerin More

by mvanglor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lapp
May 02, 2017

Great hospitality Great Hositality Because - John showed us the vehicle even when it was his quitting time...Seth also put time n efforts into answering our questions.. More

by Dolores Nolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth n John
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