Twin Pine Ford
Ephrata, PA
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Great car buying experience Friendly, knowledgeable salespeople were honest and fair throughout the process. Process moved quick and was easy. Large volume dealer with small town Friendly, knowledgeable salespeople were honest and fair throughout the process. Process moved quick and was easy. Large volume dealer with small town, local atmosphere. A place you can trust for your next vehicle purchase. More
Lost a Long time customer Twin Pine has changed since they are now part of the Ford dealership. I have purchased 5 cars in the past. Today was a extremely poor customer expe Twin Pine has changed since they are now part of the Ford dealership. I have purchased 5 cars in the past. Today was a extremely poor customer experience. High pressure tactics, sales manager or creepy back office guy telling my wife is unsafe to drive. It is a BMW X5 and had a mass air flow sensor that needs replaced. He said it was an Engine Misfire and was unsafe to drive and should not be on the road. Nice work slick, you have lost our business forever. We previously bought 5 vehicles and spent over $100,000 with Twin Pine. Not another penny. More importantly Social Media will know about this experience. Bring back ethical salespeople and less high pressure tactics. The former Twin Pine managers were always great to work with. More
Out of state transaction I bought my 2017 Ford Fusion Titanium over the phone with Bill and dealt with the owner as well and I couldn't be happier with the vehicle that was de I bought my 2017 Ford Fusion Titanium over the phone with Bill and dealt with the owner as well and I couldn't be happier with the vehicle that was delivered to my doorstep. Very smooth transaction and great priced vehicle that was delivered as described. More
Good prices, Honest staff, Great inventory to choose from Our sales person was knowledgeable and friendly. He went out of his way to make sure we got to look at, and test drive several auto's on a very busy S Our sales person was knowledgeable and friendly. He went out of his way to make sure we got to look at, and test drive several auto's on a very busy Sat. in the rain. Best car buying experience I have ever had. Thank You Wyatt Zong you made my wife and I a very satisfied customer! More
Great experience I am a very difficult person to deal with and the type to be suspicious of sales people of any kind ... but I'm giving high praise to my sales contact I am a very difficult person to deal with and the type to be suspicious of sales people of any kind ... but I'm giving high praise to my sales contact, my buddy o' pal, Fred Loud. He went above & beyond. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. No hassles. Just civil, relaxed negotiations. Just great, superb accomodating service that fit my budget. I left completely at ease! Mr. Loud, you're the BEST. Ever. Like, E V E R. 💜 More
Good local dealer, good selection Bought a used Lincoln Navigator here. Nice vehicle, easy transaction to do. Took it home same day. Big lot, lots of cars to choose from. This one was Bought a used Lincoln Navigator here. Nice vehicle, easy transaction to do. Took it home same day. Big lot, lots of cars to choose from. This one was parked out by the sign in front row. Really caught my attention while driving by. More
Excellent service, straight forward, and honest. The sales person was friendly and not pushy. We loved that the vehicles were priced fairly and non negotiable. No playing games. The car was in great The sales person was friendly and not pushy. We loved that the vehicles were priced fairly and non negotiable. No playing games. The car was in great condition! More
Our sales person Brock is very kind and courteous and answe To find out about a particular car and to make a deal that was very good. the whole sales staff was just wonderful it was a very pleasant experience o To find out about a particular car and to make a deal that was very good. the whole sales staff was just wonderful it was a very pleasant experience one of the best experiences I've ever had and buying a vehicle., thanks Brock we love our new car !!! Sincerely Mary More
Great car, great price, great service! Twin pine was such a huge help in assisting me with my first car buying. John Lapp at Twin Pine was very detailed about everything as well as answerin Twin pine was such a huge help in assisting me with my first car buying. John Lapp at Twin Pine was very detailed about everything as well as answering all of my questions. It was a great experience and will definitely do business with the again! More
Great hospitality Great Hositality Because - John showed us the vehicle even when it was his quitting time...Seth also put time n efforts into answering our questions.. Great Hositality Because - John showed us the vehicle even when it was his quitting time...Seth also put time n efforts into answering our questions... More