Twin Pine Ford
Ephrata, PA
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Appointment times don't mafter to them Had an appointment for 8 am. Waited for 2 and a half hrs and still hadn't taken my car in. They took 2 others in that came more than an hour after me. Had an appointment for 8 am. Waited for 2 and a half hrs and still hadn't taken my car in. They took 2 others in that came more than an hour after me. Finally just got my keys and left. Also took my wifes Jeep in for inspection and to have the ball joints replaced. I was told by another shop they needed replacing but didn't do warranty work. Twin pines said they were fine and passed them. I have since taken and had them replaced and was told there was no way they should have passed. More
Twin Pine is top notch! Great experience at Twin Pine Auto Group! They were crazy busy on a Saturday, we never felt neglected. Unbeatable prices and service. Derek was inc Great experience at Twin Pine Auto Group! They were crazy busy on a Saturday, we never felt neglected. Unbeatable prices and service. Derek was incredibly helpful and friendly. We were starving and they generously provide subs and snacks while you wait...I mean, who does that?! We couldn't be happier! More
Ford Explorer Had a great experience buying my Explorer from Twin Pine. The price beat several other dealerships I was shopping with and the experience once I got t Had a great experience buying my Explorer from Twin Pine. The price beat several other dealerships I was shopping with and the experience once I got to the dealership was fast and friendly. Would definitely recommend Twin Pine. More
Best Dealership Twin Pine Ford is amazing! Their customer service is excellent! The best Dealership I have ever dealt with. Seth Burkholder went above and beyond. Twin Pine Ford is amazing! Their customer service is excellent! The best Dealership I have ever dealt with. Seth Burkholder went above and beyond. Very personable. If you are looking for an honest dealership, this is the place to go!! More
Excellent service Seth and Wyatt were excellent at being professional and personal. They answered all questions and didn't push to sell me on more than I wanted. They b Seth and Wyatt were excellent at being professional and personal. They answered all questions and didn't push to sell me on more than I wanted. They both did a wonderful job and I'm so happy to have a new van! More
Great service and prices. Bought my last car here almost 7 years ago and decided to come back for a new one. Seth was very helpful. and prices. Bought my last car here almost 7 years ago and decided to come back for a new one. Seth was very helpful. More
Straight forward and Honest I just bought a new Explorer from them. The price was the best I found anywhere and there were no games when I went to pick it up. What they say is wh I just bought a new Explorer from them. The price was the best I found anywhere and there were no games when I went to pick it up. What they say is what they do and it was the easiest experience I ever had buying a vehicle. More
Great experience! Our salesperson Seth was very helpful and answered all our questions. We left their with the vehicle we wanted and we were very pleased. The process w Our salesperson Seth was very helpful and answered all our questions. We left their with the vehicle we wanted and we were very pleased. The process was quick and easy! Thanks Twin Peaks Ford and thanks Seth! More
Last place i'd ever buy a vehicle Being a franchised Ford dealer found it odd that they had a $67,000 Corvette in stock but gave it a shot. Wanted to trade my virtually new Dodge Viper Being a franchised Ford dealer found it odd that they had a $67,000 Corvette in stock but gave it a shot. Wanted to trade my virtually new Dodge Viper and cash for this Corvette. Was instructed to see a local exotic car buyer...NOT kidding....they were not interested in any sort of a trade...and the emails received were not only confusing but questioned both my integrity and validity. i was furious! when i finally spoke to the sales mgr. on the phone all i received was "our sales rep is correct and you're wrong and we sell 400 vehicles a month and on and on and on." nothing more than a sales pitch. if this joint had the last vehicle on earth for sale and i needed it i'd take the bus and stop driving. More
Very happy Very pleased with people who helped us. Mainly Kristine Heim. She came in on her day off to finalize our sale. Very pleasant and dedicated to her jo Very pleased with people who helped us. Mainly Kristine Heim. She came in on her day off to finalize our sale. Very pleasant and dedicated to her job. More