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Twin Pine Ford

Ephrata, PA

4.7
505 Reviews

620 N Reading Rd

Ephrata, PA

17522

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Showing 505 reviews

January 04, 2020

Just purchased my new vehicle from here. Very amazing deals. Very amazing dealership. The customer service here is well above any place I’ve been before. More

by Bhirst95
Recommend Dealer
Yes
Employees Worked With
Shane, Angie
December 30, 2019

It was great. We where greeted with a smile on the greeter face and our first sales person was great. He was so nice and polite. Then we met our sales person Shane, he to was very nice and great to wo More

by Irish14pride
Recommend Dealer
Yes
Employees Worked With
Seth, shane
December 03, 2019

An overall great experience What a great experience. I did not feel like I was being pushed into any thing. They were very relaxed, no hounding, and did everything they could t More

by tshoey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not get all their names, but all were friendly
November 30, 2019

Great Buying Experience! We worked with David Merkel, and he was friendly, helpful, and easy to work with. The dealership itself is clean, the staff was accommodating, and the More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Merkel in sales and Angie in finance
November 15, 2019

True personal service From the first conversation on the phone to the time of delivery, Bill Boerstler was sincere, low key, knowledgeable, and helpful. Miguel also contr More

by rmerryman9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Boerstler
October 25, 2019

Best of the best! Adam and Angie were awesome in making the experience flawless! 2nd time purchasing a car and will always come back! Adam went above and beyond for us, More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie, Mark, Adam
September 18, 2019

The absolute worst This has got to be the absolute worst dealership. I would 100% recommend you take your vehicles to literally any other ford dealership other than this More

by Innafox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John, Hans, supervisor
September 14, 2019

DO NOT buy a used car from Twin Pine! Do not buy a used car from Twin Pine. My used car needed thousands of dollars in repairs within 2 months of purchasing. Go elsewhere. More

by RCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt, Phil
September 07, 2019

Great service Adam was great throughout the process, he even helped us out when we had to retrieve something out of our old car after hours. Adam and Miguel went ab More

by Vernon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and Miguel
September 06, 2019

Friendly and Professional Our salesman Jeff listened to our concerns as well as our goals. He and the team worked very hard to find a solution to our situation, as well as the More

by Tmenges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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