Twin Pine Ford
Ephrata, PA
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My mom was sold a car by Cody and we had a very pleasant experience at the dealership. Cody was very professional and up to date on all the functions of the vehicle. Will definitely recommend for anybody th experience at the dealership. Cody was very professional and up to date on all the functions of the vehicle. Will definitely recommend for anybody that is looking for a new/used vehicle. More
Matt was great to work with during the process. Straight forward, transparent, and efficient. He kept the process moving and answered all questions as they came up. forward, transparent, and efficient. He kept the process moving and answered all questions as they came up. More
Just purchased my new vehicle from here. Very amazing deals. Very amazing dealership. The customer service here is well above any place I’ve been before. deals. Very amazing dealership. The customer service here is well above any place I’ve been before. More
It was great. We where greeted with a smile on the greeter face and our first sales person was great. He was so nice and polite. Then we met our sales person Shane, he to was very nice and great to wo greeter face and our first sales person was great. He was so nice and polite. Then we met our sales person Shane, he to was very nice and great to work with. Plan on coming back for the next vehicle. I can’t stop saying so many nice things about everyone here at Twin Pine. Thank you to all staff for such a wonderful experience More
An overall great experience What a great experience. I did not feel like I was being pushed into any thing. They were very relaxed, no hounding, and did everything they could t What a great experience. I did not feel like I was being pushed into any thing. They were very relaxed, no hounding, and did everything they could to make sure I left in the car I loved. They also went out of their way to make sure I had the best interest rate and the staff was just all over helpful and pleasant to deal with. Jeff was our sales associate and he was patient, friendly and funny. We did not even feel like we were at a car dealer, it felt like we were among friends. Great job to you all for what you do for your customers!! More
Great Buying Experience! We worked with David Merkel, and he was friendly, helpful, and easy to work with. The dealership itself is clean, the staff was accommodating, and the We worked with David Merkel, and he was friendly, helpful, and easy to work with. The dealership itself is clean, the staff was accommodating, and the atmosphere was upbeat. They have a wide selection of used cars and trucks with low miles, and most seem to be in very good to excellent condition. All in all, I would highly recommend checking out Pine Tree Ford for your next vehicle. More
True personal service From the first conversation on the phone to the time of delivery, Bill Boerstler was sincere, low key, knowledgeable, and helpful. Miguel also contr From the first conversation on the phone to the time of delivery, Bill Boerstler was sincere, low key, knowledgeable, and helpful. Miguel also contributed to a good experience for us when discussing the value of our trade. More
Best of the best! Adam and Angie were awesome in making the experience flawless! 2nd time purchasing a car and will always come back! Adam went above and beyond for us, Adam and Angie were awesome in making the experience flawless! 2nd time purchasing a car and will always come back! Adam went above and beyond for us, and we are so thankful for him and his expertise! We love our new Lincoln MKC Courtney/Tony More
The absolute worst This has got to be the absolute worst dealership. I would 100% recommend you take your vehicles to literally any other ford dealership other than this This has got to be the absolute worst dealership. I would 100% recommend you take your vehicles to literally any other ford dealership other than this one. John was completely unorganized with no communication skills and Hans was totally untruthful about how long to expect the vehicle to be done. The communication is so poor and even speaking to the manager shows they are a poorly managed staff. There is no urgency in fulfilling their promises or scheduled times. Speaking with family and friends, we found this to be a trend with this location. It’s worth going a little further for much better service. More
DO NOT buy a used car from Twin Pine! Do not buy a used car from Twin Pine. My used car needed thousands of dollars in repairs within 2 months of purchasing. Go elsewhere. Do not buy a used car from Twin Pine. My used car needed thousands of dollars in repairs within 2 months of purchasing. Go elsewhere. More