
Twin Pine Ford
Ephrata, PA
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Disappointing waste of time. In short: There was at least a liter of water in the weather floor mat of the water, as well as underneath it soaking into the carpet. Adam accused In short: There was at least a liter of water in the weather floor mat of the water, as well as underneath it soaking into the carpet. Adam accused my adult brother of spilling his water. Which was funny, because my brother's water was sitting on Adam's desk. Not to mention we had been at the car for maybe 30 seconds. This is aside from the fact I was taken back that his first response was to blame us. During the test drive, I noticed that the car had an unsafe braking distance. I asked Adam to check in with the garage. He didn't, and said he could later and get back to me. I had driven from Phialdelphia to Ephrata first thing in the morning, and wanted to return after work to purchase the car. I didn't get a text, or a call. It is my belief that despite having financing in place, Adam did not take me or my business seriously. He essentially treated us like children, and made absolutely zero effort to address my issues or show in anyway that the company wanted me to be there. More
Bill Borsler made process so easy. He was patient and knowledgeable. Jolziah Oxley was wonderful too, made everything so painless. Will recommend Twin Pines. We will b back. knowledgeable. Jolziah Oxley was wonderful too, made everything so painless. Will recommend Twin Pines. We will b back. More
Dave was great to work with and Twin Pine had the best selection of mini vans that we found anywhere! We will recommend them to our friends and family and will go back the next time we need a vehicle. selection of mini vans that we found anywhere! We will recommend them to our friends and family and will go back the next time we need a vehicle. More
My representative was professional in appearance and knowledge. He was clear, direct and polished in how he shared information. He was not pushy. If fact, he was quite the contrary. A gentlemen knowledge. He was clear, direct and polished in how he shared information. He was not pushy. If fact, he was quite the contrary. A gentlemen More
Great follow up to inquiries, scheduled test drive and purchased in a matter of a few hours ! Great Customer Service through it all ! Lots of stock to choose from. purchased in a matter of a few hours ! Great Customer Service through it all ! Lots of stock to choose from. More
Buying our car at Twin Ford was such an easy process! Nothing but good vibes at this place! The price you see is it...no BS. We definitely will be back thank you so much. Happy person here!! Nothing but good vibes at this place! The price you see is it...no BS. We definitely will be back thank you so much. Happy person here!! More
Great customer service and prices that can’t be beat! Thanks you Seth, DJ and Angie for another successful deal. Highly recommend to anyone in need of a vehicle. Thanks you Seth, DJ and Angie for another successful deal. Highly recommend to anyone in need of a vehicle. More
Twin Pine has outdone themselves once again providing Twin Pine has outdone themselves once again providing stellar customer service and unbeatable deals! HIGHLY recommend to those in need of a vehicle o Twin Pine has outdone themselves once again providing stellar customer service and unbeatable deals! HIGHLY recommend to those in need of a vehicle or two! The Billy’s More
Dave was excellent and explained everything to us throughout the process! Very nice and patient with is! He helped us pick the right car! Loved the whole experience with Tein Pine and would high throughout the process! Very nice and patient with is! He helped us pick the right car! Loved the whole experience with Tein Pine and would highly recommend them. We will be back when we need another car! More
Very Happy with purchase Very happy with price and service. Twin Pines has a very good process in place to walk customers through the buying process, they are a very busy pla Very happy with price and service. Twin Pines has a very good process in place to walk customers through the buying process, they are a very busy place, but I did not wait long at all to drive away in my Chevy Colorado. Also, I really appreciated that I was able to take the test drive by myself. This allowed me to make sure I was happy with the truck before I purchased it. To me, this was a key part of the process. Thanks Seth! More