
Twin Pine Ford
Ephrata, PA
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Awesome customer service. Seth was second to none. No pressure, I felt comfortable and they made my business feel important. The best shopping experience ever. pressure, I felt comfortable and they made my business feel important. The best shopping experience ever. More
They made the whole process online very easy.When I got to the dealership it was very neat and clean.Once I got to the dealership everything went smooth and paperwork was expedited to get me on my way.I wo to the dealership it was very neat and clean.Once I got to the dealership everything went smooth and paperwork was expedited to get me on my way.I would definitely refer this dealership to a friend. More
Dan was great, I love my Chevy. Dealership was very helpful. I would definitely recommend. I will be back for my next car. Thank you. helpful. I would definitely recommend. I will be back for my next car. Thank you. More
Second encounter rating 6/5- Ryan was a straight forward, no pressure, extremely professional, and personable Salesman the entire experience. Ryan was willing to update us as the cars would be available, and no pressure, extremely professional, and personable Salesman the entire experience. Ryan was willing to update us as the cars would be available, and what stage they were in being prepped for the lot (and actually followed through on his word!). Even on a busy evening he was juggling 3-4 different sets of customers and all were happy to wait. If you get Ryan you will not be disappointed. The lady who helped us sign papers was also very friendly, and helpful. First encounter rating 2/5- Car listed on site, no photos- Salesman explained cars are not available until photo posted. Fair enough. Seemed inconvenient for him every time we contacted him, and when we came in for a test drive. Further attempted to pressure into buying when the first car finally became available. When we asked him to keep us posted on 2 other models he assured us that he would let us know as soon as they hit the lot. Still waiting to hear from him and we bought one of them from through a different competent salesman. More
Cody was very professional and pleasant to work with!!! He was very accommodating from start to finish! We will definitely return in the future to work with Cody! He was very accommodating from start to finish! We will definitely return in the future to work with Cody! More
Just bought a Hyundai Santa Fe yesterday. I was so excited to find exactly what I wanted and at a great price. Seth was great to work with. He took his time and I was not pressured or rushed in spite excited to find exactly what I wanted and at a great price. Seth was great to work with. He took his time and I was not pressured or rushed in spite of a full showroom. I definitely will be going back...by the way, this was my 3rd car purchased from Twin Pines...if you’re in the market for a car go to Twin Pines...ask for Seth and tell him I sent you! Rose Hoopes, Palmyra More
My wife and I had a fabulous experience at Twin Pine. This was our second purchase from the dealership, and Bill B. was a wonderful sales associate. Our situation was unique in that we were replacing a This was our second purchase from the dealership, and Bill B. was a wonderful sales associate. Our situation was unique in that we were replacing a car which had a lot of trouble. Gary Zimmerman, the President of Twin Pine, worked with the finance department to get us into a vehicle at a similar price to the vehicle we were replacing. Once we knew what price we were looking at, Bill jumped in to take over. Bill was very patient as we spent numerous hours test driving different vehicles. If you are in need of a new car, visit Twin Pine! More
I want to thank everyone at twin pine dealership. My salesman Ryan is the best. He listen to what you want in the car and delivers it. He is the best. salesman Ryan is the best. He listen to what you want in the car and delivers it. He is the best. More
Was very happy with my salesman Dan. He was friendly and knowledgable. The dealership was very busy which to me is a good sign. Highly recommend. knowledgable. The dealership was very busy which to me is a good sign. Highly recommend. More