Twin Pine Ford
Ephrata, PA
Filter Reviews by Keyword
By Type
Showing 493 reviews
Nicolas, our salesman, and Alex, the financial manager were very kind and helpful. They made the transaction easy and smooth. I will definitely find their website for my next vehicle purchase. were very kind and helpful. They made the transaction easy and smooth. I will definitely find their website for my next vehicle purchase. More
No customer service at all! Walked around lot for a while not 1 sales person came out to inquire what we were looking to purchase, Yes, we didn't drive over an hour and a hal Walked around lot for a while not 1 sales person came out to inquire what we were looking to purchase, Yes, we didn't drive over an hour and a half to kick some tires. No one except the receptionist spoke to us when we went inside the dealership. There were at least 10 people sporting the company shirts in the sales center. Customer service is definitely not something they can boost about. More
Twin Pine Ford was probably the most honest and easiest car dealer we have ever done business with. After searching and having a few bad experiences with other dealers, we found the exact truck we were lo car dealer we have ever done business with. After searching and having a few bad experiences with other dealers, we found the exact truck we were looking for online at Twin Pine Ford, which is a couple of hours from us. We gave a call on a Friday at about 2pm and spoke with Kevin B., one of the new car salesmen. Kevin was knowledgeable and very informative. By 5pm, same day, we had emailed information back and forth and were set to pick up the vehicle on Monday. We arrived Monday morning and Kevin had everything ready and was extremely helpful in giving us an overview of the truck and setting up various apps and phone. Everyone we encountered was great. It really was a wonderful car purchase experience! More
Autumn our salesperson was amazing. So awesome didn’t miss a detail. You can tell she loves selling cars here which helps you trust dealership. Our experience was great !!! So awesome didn’t miss a detail. You can tell she loves selling cars here which helps you trust dealership. Our experience was great !!! More
Mike Gellan was a fantastic salesperson - it is clear that he cares about his job and his customers. He went above and beyond when showing me the features of my car and ensured that I left w=happy with t that he cares about his job and his customers. He went above and beyond when showing me the features of my car and ensured that I left w=happy with the interaction. More
Adam Reid and everyone at Twin Pine Ford made the 100 mile drive worth as I got a great car and customer service. Highly recommend. As we got the car deal we wanted with great customer service. mile drive worth as I got a great car and customer service. Highly recommend. As we got the car deal we wanted with great customer service. More